r/UKRenting

Me and my partner and our landlord all previously signed an agreement with our letting agents prior to the new renters right bill, to have our rent date amended. This was processed by our property manager but was then was never completed by their accounts team before the new legislation. Our letting agents are now saying that under the new laws, they are unable to amend the rent due date as it is against the law to do so, even though both parties have agreed to the rent due date amendment. Can somebody give me some advice on whether what they are saying is legit and what I should do going forward with this? Please note, I'm based in England

So sorry for the long post :

I live in a small flat in England and it's not the best but is in an ideal location.

A bit of context: I've lived there for 4-5 years and since the start I've had many many issues, some I've repaired myself, some I've had to call the agency. First day I stayed there the bedroom door got stuck, thankfully I was in the other side but other doors got stuck including the main one while I was gone and my sister had to call the neighbour to force it open.
Mold appearing everywhere but mainly in the bathroom ceiling. It's gotten so bad I'm repainting with anti-mould paint myself
Also major mice issue that apparently had started even before we moved as we found all the traps under the kitchen oven.
But the main issues have been the leaks.
I have neighbours downstairs that have had major leaks, one coming from the bathroom and when the plumber came he saw the whole wood structure was rotten and molden (you could see in the flat under) but only sealed the bathroom tiles to fix the leak on my end and not sure what he did downstairs.
Also had to come back cause there was another leak in the neighbours kitchen but plumber couldn't see that it was coming from my kitchen so didn't do any repairs.
Plumber mentioned that ideally the whole system would be repaired...
Shortly after the agency sent all three residents an emails saying they'd found various items in the pipes and because of the nature of those items I know for sure it's not coming from me BUT rest of their emails also say that "any future blockages caused by misuse or inappropriate disposal will be deemed the responsibility of the tenants and will be recharged accordingly."

Now today kitchen sink is leaking and I can't actually see where it's coming from cause all the pips are dry but I think it might be from under the boiler. I messaged them and they are refusing to send someone. I called and they said that all the repairs were costing them too much money and I would have to pay for the plumber myself moving forward for any repairs. Emailed so I could have everything in writing and mentioned that the previous issues weren't a case of misuse from my part and cite the renters act and they even had the nerve to send me a pdf copy of it...

I replied that

1. My sink leak was independent of the blockage that was apparently repaired in the neighbours flat
2. Also sent the follow: "Many thanks for sending over the Renters' Rights Act Information Sheet which explicitly confirms your legal obligations to repair the structure, exterior, plumbing, sanitation, and ensure the property is in decent condition. All my reported issues fall within these statutory obligations.

Under Section 11 of the Landlord and Tenant Act 1985, you remain legally obligated to repair these structural defects in the plumbing system and roof, regardless of the blockage issues you have now resolved." (Yeah there's also a leak/opening in the roof thatve let water in when we had a month of rain, they never bothered to get back to me to fix it despite me mentioning it several times)

Now I just want the reassurance that I'm doing everything correctly keeping the correspondence by email, keeping prove of their refusal and citing the correct law.
Also want to check what is the next step if they refuse to do anything after 2-3 days?
This has caused me quite a lot if stress and anxiety, I hate dealing with them even though I'm a good tenant, and pay always on time. My biggest worry is if they might retaliate by increasing the rent or not deciding to renew next year? It'll be a pain to move

Hi all, I'm trying to be conscious of the no legal advice rule, but I generally just want to see if this is even allowed in the UK:

I live in a block of four flats with two being 1 bedroom, and the other 2 are two bedroom flats, which share the same landlord. I just found out that I'm paying the most out of my neighbours for my one bedroom flat, apparently "a lot more" than what the 2 bedroom flats are paying currently.

Is this standard practice? I have lived here the longest, and as such have experienced more yearly rent increases as a result - but it seems a bit fishy that the starting rate for the two bedroom flats is lower than what I'm paying currently.

My household used to have a student who has recently secured a job. Because of our original status, we paid in 6 monthly installments. The tenancy agreement is from Jan 2026.

As I understood it, the new law to prevent paying more than one month in advance from the Renter’s Rights Bill does not apply to existing tenancies.

However, we asked the letting agency if we could reduce to monthly just in case. They said the landlord will only be receiving rent monthly but that he is still allowed to ask for the full 6 months. He’s willing to do quarterly though and the agency will hold that rent and pay it monthly to the landlord. Does that sound right? Seems a bit strange, but quarterly is better than 6 months.