r/ValorantTechSupport

About two weeks ago, the memory integrity was on (HVCI), but now all of a sudden, the Memory Integrity is turned off.

CPU virtualization is on (VT-x is also enabled). Secure Boot is enabled. IOMMU is also enabled. If I open the task manager and go to CPU, it says virtualization is enabled.

I've tried disabling and re-enabling hibernation, but that did nothing. I also tried disabling all non-Windows services and restarting my PC to see if I could enable Memory Integrity, but it just turns itself back off after the reboot. (It does not say incompatible drivers) I even tried to force-enable it via Registry Editor, but that caused my PC to fail to boot.

I used Autoruns to scan my drivers and deleted the incompatible ones, but that didn't fix the problem either. My BIOS is up to date.

Yesterday, I tried to start with a clean Windows installation after formatting my C: drive, but that didn't help either.

I'm completely out of ideas. If anyone has run into this issue before and found a fix, please let me know.

*context*

I've only had this problem ever since I moved my setup downstairs, which is odd, so I'll just add this here in case this is a cause of the issue.

I'm having an issue with my mouse, or more specifically, my crosshair when playing Valorant. Every time I'm in-game, it just twitches, skips, or lags, and it sucks. It either lags behind when I flick or look the other way, or it jitters and overshoots when I move it.

I've troubleshot quite a lot of things, cleaned my mouse, cleaned my mousepad, reinstalled my mouse drivers and my Logitech Ghub drivers (I'm using a Logitech G305 Lightspeed, and it's just about a year old) reinstalled Valorant, troubleshot some mouse settings, and just about anything one could try.

- My mouse report rate per second is 1000

- Originally my mouse DPI was 850; I've upped it to 1250 (still nothing)

- PC specs: Ryzen 5 5600g, RX 6600, 16 GB RAM

I played other games: CS 2, Team Fortress 2, Marvel Rivals, God of War, and they all work fine and are buttery smooth; it's only with Valorant, and it's driving me insane. Can someone please help with this matter, or does anyone have any idea what is going on?

Hello,

I’m having issue getting Valorant to play on my partners computer. I can open up the riot client, I can play one of riots other league games (sorry not familiar, but installed and launched to see if it worked, and it did). I can also play other medium-heavy games without issue: Hogwarts Legacy, BG3, GTAV, City Skylines, etc.

I think it has to do with the vanguard, but I’ve tried everything I can think of, albeit I’m not tech savvy, and I feel like I’m going in circles.

What I’ve tried:

Uninstalled valorant, riot, vanguard - reinstalled (3+ times)
Updated graphics drivers (AMD)
Updated the computer through system settings
Removed all usb plugins from the back of the pc and moved it to the front (saw someone on another post that had issues with where their stuff was plugged in so I tried it)
Optimized graphics in AMD panel (tried a couple of their settings)
Tried launching game in window and fullscreen
Turned off accelerated graphics
Turned off fast startup
Repaired the game through the riot client
Tested other games - including another through Riot.

I really wanna get this fixed up before she gets off work - we’ve had a long week of moving and such and want to get this sorted so she can play some games on her upcoming day off. :,)

Thank you!

it's been more than a year this happened, since 2024 or so.

it had same issues when i purchased my pc, but it wasn't this bad. happend just few times.

now it stops everytime i run the game.

when i run the game from launcher, after 3 or 5 minutes, whole screen freezes and goes down. not like other ppl's cases, it doesn't go black screen, freezes and all the inputs are not working.

stops everytime in range or shooting, even doing nothing on main screen.

at first i suspected Vanguard issue, but it runs well with League, secondly with other high spec games like BF6 or Tarkov, etc. tested all with ultra options but didn't stopped even once.

after rebooting, event viewer says kernal power 41.

i checked my plug on wall, didn't put it on multi tap or smth, checked all cables are tight.

one thing i noticed recently is thay cpu usage goes to 100% and stops.

idk why and i really want to fix this.

=========================

my hardware spec is

AMD Ryzen 5 7500F 6-Core Processor (3.70 GHz)

KLEVV DDR5 32.0GB

NVIDIA GeForce RTX 4070 SUPER (12 GB)

850W Bronze power

I have it on an NVME SSD.
This game takes FOREVER to load. It's at least a minute from hitting launch to the program itself launching.
Additionally, I loaded into a practice match and pressing escape took anywhere from 7 to 17 seconds to load or close the menu. This was for everything. Character select, buy menu, everything. Something is deeply wrong with this game. This is a fresh install too.

Specs:
Windows 11
RTX5080
latest driver (610.42 Game Ready)
Ryzen 7 3700x
32gb of ram
Installed on an NVMe drive.

The game is unplayable because by the time I get the buy menu to open, the game started. Mind you, the game runs buttery smooth. No issues. But opening ANY menu causes the game to completely freeze until the menu opens, which takes no less than 7 seconds, often much more.

Solved!

The issue was with translucent flyouts. If someone knows how to properly exclude valorant so I can run translucent flyouts without it interfering with valorant, let me know.

Hi, so i got a 13ms ping but sometimes my ping gets to like 230ms when starting in a new round.

If i restart the game and my team didnt make a remake the ping will be fixed, if I don’t restart the game the ping stays the same.
does anyone know how to fix it?

Hi, I’m trying to play Valorant on a new Windows 11 PC, but I’m getting VAN9003, saying UEFI Secure Boot needs to be enabled.
I’m trying to get into BIOS/UEFI to enable Secure Boot, but the PC just boots straight to the Windows login/home screen.
What I’ve tried:
Wired USB keyboard
Restarting and repeatedly pressing Delete
Restarting and repeatedly pressing F2
Windows Advanced Startup → UEFI Firmware Settings
Command Prompt command:

shutdown /r /fw /t 0

The command either says I don’t have privileges, or it just boots back into Windows.
Specs/info:
Windows 11
Motherboard: ASUS TUF Gaming B760-Plus WiFi
Error: Valorant VAN9003
Keyboard: wired USB keyboard
Does anyone have any ideas why Delete/F2 and UEFI Firmware Settings aren’t opening BIOS? Could Fast Boot or admin permissions be causing this? What else can I try?

So yeah Valorant kicks me out if I don't have secure boot.

I go into bios to enable secure boot.

After enabling secure boot my monitor no longer receives signal input.

I reset my bios so monitor works again. This resets the secure boot so it's back to disabled and I can't play valorant.

Enable secure boot again. Monitor stops receiving signal again.

I guess I just can't play Valo then? Really frustrating.

My average ping in my home server used to be around 12-15 now it’s 40 and every other server is up around 10-15 ping and it seems to only be a Valorant issue . Anyone having this problem and if so any fix ?

I need to turn on the secure boot to play valorant. The bios is UEFI, the disk where the windows installed is GPT, CSM was disabled booted before enabling secure boot. Did try the custom and standard secure boot to no avail.

Every time i boot it with the secure boot on, it black screened. The pc is on and so does the keyboard. The keyboard is responsive and i could do restart from ctrl alt del shortcut. And every time I restart it, the pc booted to BIOS menu without anything done to the keyboard. Disabling secure boot returns the pc to boot as normal. With or without enabling CSM.

What would be the issue here? Please help me fix it this.

Salut j'ai un bug son sur valo ou de temps en temps mon son coupe intégralement sur le jeu discord etc mais uniquement sur valo sur les autres jeux rien donc si vous avez des idées et au cas ou j'ai une carte son si sa joue

Does anyone had problem, when ur got extremly fps drops from like 160+ to 60-80 when use Kayo ult on Haven? On any other map everything is good, but Haven

My fps have been so bad ever since the new update, before the update i average 100-80 frames per second now it drops/averages 60-40

Hey so i have made a new account for my girlfriend so she would try valorant 2 days ago everything went well and she enjoyed it, but when she tried to play today error code: van 84 just started popping up every time i tried to start it. I tried disabling ipv6 on router thru control panel, i changed dns to 8.8.8.8 and 8.8.8.4 and in win+r i did the services.msc and put vgs to automatic start but every time i start val, it pops me into loading screen, turns off vanguard and pops up the error, help please

When I launch Valorant the game opens then closes a minute later after telling me to turn on secure boot and TPM 2.0. However, secure boot and TPM 2.0 just isn't an option in my BIOS. I read things that said it may be because of my CPU (Intel Xeon E5-1650 v4 @ 3.60GHz) being an older server CPU. I am still on Windows 11. Also, I have tried doing a bunch of different BIOS settings that worked for other, but it never even showed the setting.

Hi, I'm having a problem with extreme ping spikes in Valorant exclusively. My ping is usually at 20ms but it sometimes jumps to up to 4000ms for a couple of seconds. This only happens in Valorant and for example on discord I can still hear my friends just fine so its definitely not my internet having lag. I use Ethernet on Windows 11.

When I open valorant it says:- incompatible software component detected

-:C:\WINDOWS\system32\drivers\NPWEBP_64.sys

You must disable all incompatible components to play

How do I fix this?

I have a good pc and a good internet. I dont even lag in better games than valorant like Red Dead Redemption 2,Hogwarts Legacy, etc.But when it comes to valo,it freezes for a milisecond

I literally updated my Bios I think, and then when I did the restore factory keys thing, to enable secure boot. When I loaded up my laptop again it said network media is not present. Is there a fix for this, seen other people in other reddits have a similar issue for the last week or so.

This is My rigs : R7 8700F + RTX 5060 - RAM 32GB and My monitor is 180Hz

so i just updated the driver to the latest and idk why but the fps keep locking to 180fps even though vysync off and i never lock the fps cap. i play everythin on Low. there is no way i just get 180fps with this setup on valorant