r/ValorantTechSupport

Vanguard eat CPU usage FPS Drop

Vanguard anti cheat eats almost CPU usage resulting to stuck loading screen in TDM and i heard my teammates speaking. almost 40% cpu usage. It starts after the 12.9 patch. vanguard is so aggressive causing 99% cpu usage fps drop and stuttering sometimes game freezes. Idk what they are doing in kernel version of Vanguard to prevent cheat.

CPU: R7 5700X

B550M

DDR 4 32G 3200MHZ

RTX 4060

NVME

reddit.com
u/Still-Order7781 — 1 day ago

Valorant support was 0 help

So I got a comms band and I didn't know why so I submitted a request for an appeal and then under it asked what specifically I did because I don't remember saying anything that was politically Incorrect or typing anything as such, and all they said was yeah we reviewed it and you did something bad.

So I opened another ticket and I said okay I did something bad what did I do because to my knowledge I didn't do anything, the response was now that two people have reviewed and confirmed it we are considering this ticket closed permanently and will not accept any further ticket submissions they will be closed automatically.

What in the fuck am I supposed to do? Just stop talking like what the hell???? I don't know what the fuck I did wrong because they won't tell me.

Tldr valorant customer support is bullshit and I'm pretty sure it's all AI

reddit.com
u/Last_Pineapple_1827 — 1 day ago

Hard freeze Valorant

Hi I've had this problem for a week now. It's quite random; sometimes it happens after 5 rounds, sometimes 10, sometimes not at all... basically, I play with the constant stress of the game freezing, it's awful. The freeze locks up my entire PC; I have to shut it down with the power button. I have a 7900XT and a 7600X. If anyone has managed to fix the problem, please help me. I miss Valo 😅 Have a good day everyone

reddit.com
u/Baltoche06 — 2 days ago

how do i fix stuttering every 5 seconds

i cant play this shitty ass video game without stuttering every 5 seconds anyone have a fix?

$12,000 pc so thats not the issue please let me know

reddit.com
u/Major-Ebb-4990 — 2 days ago

Keep lagging out and freezing in games

I recently just started playing valorant again and only the first few days were ok with game connection. the last 3 days or so every time i get into a game it freezes and disconnects me literally every round. i dont lag in any other games i play and even in game on valorant it says i normally have about 10-20 ping. does anyone know what i can try to do that might help fix this? i’ve already tried uninstalling the game as well

reddit.com
u/PangolinEqual8860 — 2 days ago
▲ 2 r/ValorantTechSupport+1 crossposts

Unable to hear properly via headphones , audio quality is poor.

Same as title , unable to differentiate between left n right.

If I turn off team voice chat then only I'm able to hear.

Any solution? I'm using wireless Sony headphones.

reddit.com
u/One_Meaning9031 — 2 days ago

Valorant causes bluescreen

Anytime I load into a game of Valorant, anywhere between 5-40 seconds in my computer crashes. It’s only happened on Valorant and nothing else. I’ve checked if I needed updated drivers, ive restarted countless times, ive scanned my computer both quick and full scans for malware and there has been nothing wrong. It has gotten to the point where when I bluescreen I start getting bans in game even though it isn’t my fault. Any ideas?

reddit.com
u/Radiant_Ad8723 — 2 days ago

Valorant Keeps On Freezing

This Error code comes up on my event log everytime it freezes on valorant , does anyone have a soloution to this ?

Faulting application name: vgm.exe, version: 0.0.0.0, time stamp: 0x00000000

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000409

Fault offset: 0x00007ff7f798fe25

Faulting process id: 0x3F30

Faulting application start time: 0x1DCE7B0AC103F6C

Faulting application path: C:\Program Files\Riot Vanguard\vgm.exe

Faulting module path: unknown

Report Id: 94e08ccd-f32d-4c30-a134-2a9d7970b9ff

Faulting package full name:

Faulting package-relative application ID:

reddit.com
u/Coddy780 — 3 days ago

Launching Valorant gives me a blue screen

My val and pc have been fine and I've been able to play just fine for the last few months since I started playing again. but recently a couple days ago I launched Valorant and got a blue screen. I think this was after the latest update I'm not sure. I've tried repairing game files and also uninstalled and reinstalled valorant and this still happens. I remember also having this issue a year or so back but I can't remember how I fixed it. I haven't been able to really try to fix it yet since this happened a couple days ago because I launch valorant when I get off work andI don't have much time. so if launching gives me a blue screen I just go on console to play something else because I'd rather not deal with it in that moment. so if anyone's had this fixed recently or if anyone knows this is related to the new update or anything, any help is appreciated

reddit.com
u/DictionaryMonarch — 3 days ago

Valorant Force Restarting ( NO BSOD )

The issue only happens when i have valorant on ( Either in lobby or inbetween Match )

PC Specs
CPU: AMD Ryzen 7 5700X
RAM: 32 GB 3200 Mhz
GPU: RTX 5060 16GB
PSU: SSR-750FX Focus Gold GX-750 - Fully Modular
MOBO: Asus TUF Gaming X570-Plus (Wi-Fi) Socket AM4 DDR4 Motherboard

Whenever i open my valorant and leave it in lobby or play a match my whole PC turns black and gets back to restarting. First it was just going black screen and i have to close valorant using task manager. Now it results to force restarting

The issue also happened a few weeks after changing my 2060 to a 5060, i thought it was a GPU issue but i can play others games fine. Its just that valorant is reacting in a weird way

Things ive tried

  • CMOS Reset
  • Removing my GPU and putting it back
  • Checked for lose cables
  • Deleted 392667600.dat and vgkbootstatus.dat
  • Core isolation OFF
  • V-Sync OFF
  • Reinstalling valorant
  • Changing PCIE on bios( Thought it was a GPU problem )
  • Capping FPS to 200 then 140 ( Both still caused a restart to happen )
  • Tried playing different games heavily and multi tasking ( To see if its a GPU issue, no crash/force restart)
  • Checked System Viewer ( Kernel issues )
  • Contacted Valorant Support ( They also mentioned things above )
  • Rechecked on Audio drivers that may conflict ( None )
  • DDU

So yeah there is no specific time when it will happen when i have valorant on, it just randomly goes black and force restarts

reddit.com
u/Animaniiaa — 3 days ago

Computer stutters and seizes when in main menu

Whenever I enter the main menu whether its after a game or on inital launch my computer will begin to freeze/stutter/seize for a random amount of time and then eventually fix itself. It'll persist for about 1 to 5 minutes on random where my entire computer not just Valorant itself feels essentially unusable. All audio begins stutterting, my mouse will start to move slower, and if i have a video on my second monitor it will start moving like a slide show. I've had windows task manager open on the side to see if anything stands out but nothing goes above 50% usage. I am running the game on an nvidia 4070 ti super and an ryzen 9 7950 if that helps at all.

reddit.com
u/Character_Muffin2536 — 3 days ago

PAGE_FAULT_IN_NONPAGED_AREA Fix from Valorant Support

If you're experiencing a blue screen when attempting to play Valorant and the blue screen has a stop code PAGE_FAULT_IN_NONPAGED_AREA, the following steps were able to resolve the issue for me:

1.  Go to C:\windows
2.  Find and delete 392667600.dat
3.  Restart the PC
4.  Open the Control Panel
5.  Click on Hardware and Sound then select Power Options
6.  Look for the option on the left-hand side and click Choose what the power buttons do
7.  Click the Change settings that are currently unavailable to modify the fast startup setting
8.  Finally, find the checkbox that says Turn on Fast Startup (recommended) and uncheck it.
9.  Don’t forget to save your changes by clicking Save changes
10. Restart the PC again, and execute VALORANT as administrator
 
After this check if you still have BSOD when you trying to play.

This resolved my problems, hope it helps you too.

(Support also confirmed I was able to safely share this with others experiencing similar problems)

reddit.com
u/BrokenMayo — 3 days ago

Fixed Error VAN: STATUS_SB_POLICY

After the May 15 update, whenever I tried to run the game I kept getting Error VAN: STATUS_SB_POLICY. I contacted support on May 16 and told them that I had followed all their instructions, with Secure Boot and UEFI both enabled, but the game still wouldn’t launch. Then, after the 25.3 MB update on May 19, it finally started working properly. Please check it out!

reddit.com
u/Solid-States_KR — 3 days ago

low fps on a decent build

my specs:
rx 7600
i5 12400f
16gb ddr4 3200 single channel
mbo: h610m s2h v3 ddr4

in deathmatch i get around 200-300 fps but in comp like 130-200 on 1440x1080

i already did windows optimizations with some tools
xmp is on

im really frustrated bcs my friend has 1660ti r5 5500 32gb ram and has like 400 fps in dm and also like on yt benchmarks i see my specs get also around that.

maybe its bcs of single channel ram but i dont think it should make that big diffrence im thinking about buying another stick of 16gb.

reddit.com
u/Dejan12123 — 3 days ago

Has Anybody been experiencing Inconsistent Aim lately?

Posting here because it was immediately removed in the Val subreddit.

For context: I have At&t fiber and play on the eastern Georgia servers.

For about the last 3 weeks I have noticed that my shots are not hitting like they used to. I play pretty frequently throughout the week and have a pretty good sense of when something is affecting my gameplay. After about 30 games of "playing bad" i started rewatching a lot of the games to see if i was actually at fault. There were a few times I was just unlucky with recoil, but funny enough, I discovered that there were equally as many times where bullets would completely go through people without "hitting". I don't know what changed or if reinstalling the game would change anything, but has anybody experienced this in the past and "fixed" the issue?

I'll probably add a clip of what I mean later, but I have seen people post similar things in the past, so I figured the community would know what I mean.

reddit.com
u/NotJustAnotherAnon — 3 days ago

changed my account name now everythings gone

hey so i wanted to change my account name so i did all the things and only changed my name but than when i rebooted and started the game and riot client again everything was gone my skins my account level my friends does anyone know what i can do here

reddit.com
u/Maax_8102 — 3 days ago

Valorant Works On Amd FirePro w4100?

Can any one help me i'm having an issue with my card , i just upgraded my potato pc from gt610 1g to amd firepro w4100 but since then Valorant and for some reason epicgames launcher don't work anymore , for valorant - when i try to open it i gives me a message telling me to update my gpu driver (i'm at the latest) and the game opens but it's a black screen and closes after i've tried modded driver to make it look like amd r7 250 with the latest driver and it still asks for updating and crashing.

reddit.com
u/RealMostafa_0 — 3 days ago