r/WalmartComplaints

I had an issue with a member of their AP team in the office and I wanna take it to court.. can anyone provide feedback?

My sense of smell is pretty heightened so this may be the exception. But ive notice the alcohol smell is pretty heavy and penetrating. Ive even smell this alcohol smell its employees. Just letting you know you change of chemicals are getting in the way of a more pleasant experience. This may just be at my Walmart not sure if its everywhere

My complex has a key code to enter the building and my delivery notes specifically say “leave groceries under keypad.” I also make sure to select the ‘leave at door option.’ Yet every time they call me demanding I open the door for them. It’s extremely annoying to me because I order them to be delivered when I just get off work and am usually showering, so I can get the groceries after I’m done in the shower.

Why do you have to always fucking call me when it says ‘leave at door’

So sick and fkng tired of these spark drivers, not all but most of them aren't worth a damn. All they do is make your life miserable with their lazy asses. Don't give a damn about your order, and now most companies are hiring them instead of using Fed-Ex or UPS! Service in this Country has gone to sh*t, and they'll never ever get another fkng tip from me ever again, those lazy incompetent F**KS!!!

Walmart will be losing a lot of customers because of this sh*t, the Owners and CEO of this sh*t company will rot in fkng hell! Let them all burn in fucking hell along with the shitty ass spark drivers, most of them probably steal your shit and sell it, them low life mutha fuckas!!!

I dropped off 2 disposable cameras to be developed on May 13 and never heard anything back about it. A few weeks ago I went back to ask if they know anything about it, and was told by the new manager that they didn’t log it in the system. She took down my information and said she would call me the next day, but never did. when I dropped them off, it was a young kid behind the counter and he told me he didn’t even work back there and didn’t know what to do and that I would have to wait 30 minutes for the person that works there to come back from lunch. So I waited and then dropped them off with the guy who was worked there and he didn’t seem too interested in taking them. So I’m wondering if they were just thrown away… What should I do?

How many are tired of having to prove your not a thief after standing in line at regular check out and still having to show your receipts at the door. It seems that after the flooding of self checkouts, they think everyone is a thief. I personally will not play their games.

Poor customer service — apparently I need to prove I didn't fake a $20 tree

I bought a tree from this Walmart Garden Centre at the end of May. I went back in early August to return it, with the original receipt, the actual plant, and the original tag — everything was there.

The first employee told me they couldn't verify that I bought the tree from this store because the Garden Centre was closed and there were no plants available to compare it with.

Honestly, I found that really insulting. Are you seriously suggesting that I went out of my way to fake a $20-something tree and bring it into Walmart to get a refund? I had the original receipt, the plant, and the tag. What more am I supposed to have?

As we continued discussing the issue, other employees started gathering around. Instead of helping resolve the situation, they began questioning whether I had watered the plant properly and whether I even knew how to take care of plants.

That part really bothered me.

I'm an experienced backyard gardener. I've spent a lot of time learning about plants and have read close to a thousand pages of horticulture textbooks. I know that different plants have very different requirements, and I've learned plenty through both research and my own failures over the years.

So when a group of employees who don't know anything about how I cared for this particular plant started questioning whether I even knew how to grow plants, it felt extremely disrespectful and dismissive.

If the store couldn't process the return, I would have preferred someone simply explain the policy and help me understand my options. Instead, I felt like I was being put on trial — first questioned about whether I even bought the plant there, and then questioned about whether I was capable of keeping a plant alive.

I asked to speak with a manager. The manager pulled out a small booklet and told me that plants have a 30-day return period.

This was the first time I had ever heard about a 30-day policy for plants. Nothing at the time of purchase made this restriction clear to me. I also checked Walmart Canada's published return policy, which says most purchases with proof of purchase can be returned within 90 days, and plants/trees aren't listed in the published exceptions.

I explained this to the manager, but was simply told, “This is the final decision. Sorry, we can't return it.”

What really bothered me wasn't the $20. It's the way I was treated. I came in with the receipt, the plant, and the original tag. I expected a straightforward conversation about the return policy. Instead, I left feeling like I had to defend myself against accusations that I had somehow fabricated the purchase and didn't know how to care for a plant.

I asked for the manager's name because I wanted to make a formal complaint. I was given the 1-800 number instead. I called, only to find myself dealing with an AI system and unable to actually reach a person who could take my complaint.

Welcome to the AI age, I guess.

This whole experience left a really bad taste in my mouth. Again, it's not about the $20. It's about being treated with suspicion and disrespect when I came in with all the documentation, and then having no reasonable way to escalate the issue.

I went to Walmart an hour before they close to buy some last minute stuff. I grabbed 4 mystery box items last second and went through self checkout.

I scanned 3 of the mystery box items and completely skipped the 4th on accident since I got distracted. I didn't realize there are only 3 on the receipt until after I got home and they are closed now.

It was only a $4.60 item and i don't know what to do..

Should I just ignore it and wait to see if Walmart says anything to me next time or go in there and just pay for it?

I worry if I go in there and admit to accidentally stealing it then they'll like arrest me and perma ban me from Walmart..

I spent over $100 dollars with this trip to Walmart, I just forgot this one $5 item

This is wrong !! This coming Saturday, Damon darlings local Walmart. Get together to support Damon darling!!

So Im a transfer from a different store, and the store I have came to makes about 2 million more dollars than the store that I was at (just counting the department, produce, im in). This store I am at now has practically no LCarts, I promise you I’m not even exaggerating. There are five Lcarts in the whole store. You got people taking your stuff off of the Lcart so they can use it (I don’t want to necessarily call it stealing, but I mean it’s fucked up when you’re using something and someone comes and takes it) we have no rolling carts and have to use old rusted OGP carts, we are very I guess limited on printers as well. And I understand there is always going to be issues with certain things throughout almost every store, but this store is a super market Walmart.
So I started asking about why the company doesn’t just buy more, and I was told that you have to legitimately pay out of your own pocket, your check, if you want any of these items. So was crazy to me as they want so much done with the amount of freight that we have, but we have no utilities at all to do what we need to do and myself, and several other people have wrote it in the survey, but there’s been obviously no action taken.
We also do not have a cardboard bin, I guess maintenance has taken that and use that for their own. So like I said, we only have the OGP carts so when you’re sitting there doing salads, you have to put your cardboard and figure a way out to put it in the OGP cart and then you have to constantly go back back-and-forth to the Baylor, which waste so much time . I’m genuinely just ranting but with me being new I don’t really feel like I should be putting my two cents in that right now, and I know I could just go to work ethics but, it’s not a crazy situation like that. It’s just annoying. I mean it is really such a culture shock coming from a store that has things available, then to come to a store who makes so much more money but has nothing to accommodate the needs that the employees have in order to meet the standards that the store operation wants.

Did an order last week and he delivered the small, inexpensive stuff but conveniently the more expensive stuff wasn't delivered. I thought, ok honest mistake maybe the store didn't give him the rest. Got refund. All forgiven.

But it happened again today! The lady brought pudding. Thats it. On an order that had pudding cups, milk, clorox pads, 2 frozen dinners, coffee creamer and ice cream​. All I got was pudding.

So what I want to know is who does the shopping for walmart? Is it the delivery person? Does delivery get a print out of what customers ordered? Because its too much of a coincidence 2 orders in a row the more expensive stuff not delivered.

I regulary order many toiletry items from Walmart, but lately they've been failing on their shipping service. I specifically use SHIPPING and not DELIVERY, but lately they'll send my order through delivery gig drivers, even though I ordered for SHIPPING only. too many times the delivery gig driver has placed my ordered outside of my building instead of placing it at my door, and the door to the building is wide open. I am sick a effen tired of these lazy ass gig drivers who just don't give a damn, and to be specific it's always happening out of the Compton, California super center. Just as a warning, if I were you I would not deal with these incompetent shipping service. Be careful of ordering anything for shipping from the Compton, California store -21000 North Long Beach Blvd, Compton, California, 90221 - TRUST ME!!! YOU'VE BEEN WARNED!!! THEY SUCK!!!!!!!!!