r/WalmartComplaints

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Walmart

Wal-Mart allowed someone to use my information to purchase this. I am in WV this purchase is in Maryland. and Wal-Mart seems to think this is ok. this is no cool any totally allowing identity being use by others. you would think as much monitoring Wal-Mart does they would know how wrong they are this feels like a lawsuit most definitely

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u/Puzzleheaded_Echo735 — 8 hours ago

Walmart Automotive is horrible

I have Walmart Plus. One of the perks is free tire repair. My car has been a magnet for nails lately.

I drove to Walmart. The guy went out and looked at my tire. The nail was in the proper spot to be fixed. I was told that I had to make an appointment. The app says I don't need an appointment for tire repair. Ended up just patching it.

A few weeks later, another nail in a different tire. I was at a different Walmart and just decided to see if they could fix it while I shopped. The guy went outside and looked at my tires and told me they were dry rotted. My tires are a year old. Gtfoh. I went to Discount Tire and they did it for free and laughed when I told them about the dry rot.

Oh, and I had a dying battery. I took it there to have it tested. The lady didn't know how to test it and just put the tester on there and goes "it's fine".

It died on the way home. I have a portable jump kit so it wasn't a big deal. I took it to auto zone and they tested it. It was bad and I bought a battery and headed home. No more issues.

Why do I keep punishing myself? Never again. It's not worth the headache.

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u/AndreaG881 — 2 days ago

DO NOT pay the extra $$ for quicker delivery

Subject: Failure to deliver on paid express service (Order # 2000147-90362193)

"I am writing this review to express my frustration with Walmart’s express delivery service. I paid an additional $5 fee specifically to have my order delivered within the 3-hour window (by 2:40 PM). Not only did the order fail to arrive on time, but I was subsequently notified of a 45-minute delay.

When I contacted customer service, I was informed that Walmart reserves the right to extend the delivery window beyond the promised time even when a customer pays for expedited service. This is completely unacceptable. As a Walmart+ member, I could have selected the free 3–5 PM delivery slot, but I chose to pay for the express service specifically to receive my items sooner.

This policy effectively charges customers for a guarantee that the company does not intend to honor. It is a matter of principle: if Walmart cannot guarantee the delivery window, they should not be charging a premium fee for it, nor should they refuse to refund that fee when they fail to deliver. I will not be using the express service again, as it is clearly not a reliable or honest value proposition for the customer."

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u/Lovekeepsuwarm — 3 days ago
▲ 0 r/WalmartComplaints+1 crossposts

Am I crazy, or is Walmart’s app displaying misleading prices?

I honestly want to know if this is happening to anyone else.

I was shopping in the Walmart app and found a Tasty 40 oz tumbler.

  • The search results advertised it as “Options from $3.00.”
  • Another screen advertised it as “Now $3.00.”
  • When I opened the product, several pattern options were individually labeled $3.00.

So naturally, I selected one of the $3.00 options.

The moment I selected it, the price for that exact option changed to $6.96.

Thinking maybe it was just one pattern, I tried another.

Same thing.

I repeated it with multiple patterns, and every time the option was presented as $3.00 until I selected it, at which point it became $6.96.

The last screenshot is my actual shopping cart (the one with “Remove” and “Save for later”). I circled the item because that’s the one I’m referring to. As you can see, it remained $6.96 in my cart. There was no $3.00 discount applied anywhere.

My issue isn’t that prices can change over time. My issue is that the app is presenting selectable options at one price and then changing the price after you’ve made your selection.

If the real price is $6.96, why is the app showing $3.00 on the options in the first place?

At the very least, shouldn’t the app stop and say something like:

“The option you selected is no longer available at $3.00. The current price is $6.96. Would you like to continue?”

Instead, it just quietly changes the price and assumes the customer notices.

Am I missing something here, or does this seem misleading to anyone else?

u/Blood-Type_Coffee — 3 days ago
▲ 800 r/WalmartComplaints+1 crossposts

Please, Walmart, do this.

This is the new (?) Wegmans sign at the door. Comfort pets aren't service dogs.

u/ArghDammit — 7 days ago
▲ 10 r/WalmartComplaints+1 crossposts

Walmart double dipping into people's bank accounts

Check out this post from the New Brunswick Daily News page showing dozens of people ripped off by Walmart by being charged sometimes up to 3 times for the same order. So far we have worked it down to the first week of June their systems messed up and did not process funds they held for grocery orders. The system ended up sending many people back their money so around the 15 they started taking it back and again on the 30th they have taken it back again removing double the funds for everyone's order . We have seen it even go to three times collected for the same order .

Now the wait times yesterday went from 18 minutes to over 2 hours after we made the post public . If you do a lot of grocery orders ( pick up or delivery ) check your back . If you also got hit please go to the Facebook post below and share you story with us as well

https://www.facebook.com/share/p/1BzN9ip3cb/

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u/Dizzy-File325 — 4 days ago

Received an empty iPhone box from Walmart Marketplace. What are my chances of getting a refund?

I ordered a certified refurbished iPhone 15 (128GB) from Walmart.ca as a gift. It was a Walmart Marketplace order sold by Gadget Sold and shipped via FedEx.
The package was delivered, but the shipping box arrived already opened, and the phone was missing. The iPhone box was empty.
I contacted Walmart through live chat immediately. They escalated the case to their Concern Escalation Team and said I should hear back within 2–3 business days. I also received an incident number by email. I had someone visit a Walmart store, but they said they couldn’t help because it was a Marketplace online order.
Has anyone dealt with a similar situation involving Walmart Marketplace, Gadget Sold, or FedEx? Did you receive a refund or replacement? Is there anything else I should be doing while waiting for the investigation?
I’m currently outside Canada, so I’m handling everything remotely. Any advice or similar experiences would be appreciated.

u/cumnvinegar — 7 days ago
▲ 0 r/WalmartComplaints+1 crossposts

Walmart return ban

I have been ordering a lot of clothes from Walmart (based on cute influencers). I’ll order a few things, try on then return what I don’t like with a receipt well within the return window. Today they printed out a “warning” that they may not take returns from me any more (which basically means I won’t shop any more). Has anyone else gotten this? Im annoyed because I just got a cute dress for a wedding and denim jacket that I have gotten a million compliments on (and like 4 people have ordered after I said it’s from Walmart). I get it if don’t have a receipt or it’s used or tags are missing, but isn’t this just how people shop now? I’m returning Amazon all the time…

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u/Broad-Roll-2979 — 9 days ago

Does anybody ever answer the phone?!

I tried calling my local Walmart this afternoon because my grandmother lost her wallet in the store. I hung up multiple times and called back and tried multiple options on the phone menu... rang and rang for 20 minutes and nobody ever answered!

I decided to just give up and drove the \~25 minutes there, went to customer service, and someone had turned in her wallet! Great! But why can't they answer the phone!

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u/GreenMonkey333 — 7 days ago

Walmart gift card just isn't working??

I bought a walmart gift card (specifically a walmart affiliated one) and put 320 on it. I opened a Walmart account and put it on. It showed my balance, confirmed the gift card on the app, etc. However, everytime I've tried to buy anything, the order will get confirmed, and I'll get an email saying it was purchased, followed a second later by a email saying "cancelled because flagged by policy team." I'm so confused, I tried buying different things and went to customer service where I was told "I've never seen that happen before" and went to the Customer Service Chat which was useless. Any advice is welcome...😮‍💨

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u/Fluffy_Magician_3359 — 7 days ago

Item shows delivered never got it.

I ordered a item from "walmart" however it wasn't walmart it was a 3rd party which I didn't know. I ordered it May 29th I didn't see any tracking until June 6th and it started here in California then next destination was China same listing of destination for 3 days then June 10 said it was delivered. I never got it I have a camera on my porch never got it. The seller never responded to any of my emails I contacted Walmart they said seller isn't responding to walmart. These 3rd party people are setting up accounts making money and then closing up the account. Walmart claims they are not responsible when in fact they are. They allow these accounts to sell under their "walmart" name they should be liable.

BEWARE WHEN ORDERING ON WALMART WEBSITE YOU MAY GET SCAMMED.

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u/ChicBridalDesigner — 9 days ago

Incorrectly charged for reduced items on grocery deliveries.

Why am I being charged full price for this out of date crap for Walmart plus grocery deliveries? This happens almost every order! And their policy makes this ok?!

Who comes up with these policies?

What can I do? I'm getting sick of it.

u/Entropy_Sandbox — 13 days ago

Gotta Love Walmart

At least the AI tried to help by connecting me to the human. But the human lacked connection to common sense....Gotta Love Walmart!

u/Lonely_Writer8145 — 13 days ago

Online purchase

Black picture is what I ordered, white is what I got. I'm trying to keep my damn raspberries alive in this drought and I get a 3 ft hose with 2 t-joints. Wtf?

u/Royal_Band_2024 — 13 days ago