r/Windows10TechSupport

Can’t get into my local account!

Im locked out of my local account because I don’t have the password. Tried changing it on another account on my PC which didn’t work because it required the admin password. Tried resetting the PC through the troubleshooting which didn’t work because it also required the admin password to do. Completely out of ideas, please help!

Os build number 19045.6456

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u/Ok_Opportunity4218 — 1 day ago

Windows 10pro / Nvidia RTX 3060. video games suddenly have become unplayable.

Games play fine for 5 minutes then everything goes to sh*​t, ie. jittering video and the sound glitches out. Suddenly started happening last week. Just stuttering sound and video in game. Cutscenes don't seem affected. Happens just as much ​with Kingdom Two Crowns as it does ​Assassin's Creed Origins.

Plenty of space on ssd drive. Drivers are all up to date. Neither Antivirus scan, task manager nor diagnostics show anything amiss. High performance power options are selected.

Specs:

Windows 10pro x64

Nvidia GeForce RTX 3060 12g *drivers are as up to date as possible, version 560.94*

RAM 32gb

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u/HeirOvTheeDOG — 4 days ago
▲ 2 r/Windows10TechSupport+1 crossposts

I tryed to restart and it gave me a blue screen then this loop

Anyone pleaseeee help I do my password it doesn’t work and forgot your password just restarts it and it’s looping anyone pleaseeee helppp!!!

u/Many-Standard8958 — 6 days ago

Downgraded to Windows 10 on new computer -- Internet missing

I recently bought a new computer and I was explicitly told I could downgrade to windows 10 on it. So theoretically, my problem is unusual or should have a solution.

Shortly after the mandatory setup for the laptop, I went to Microsoft's site and downloaded Windows 10 from there. During the setup, when it asked me to connect to the internet, it showed no networks -- at first I thought the list just wasn't loading for some reason, but after I completed the setup without internet, I have confirmed that the computer does not recognize any networks. The one I'm typing this on has internet, so I know it's not a router problem.

My current computer frequently has problems like this so I went to Network Status settings and clicked "change adapter options" because usually disabling and reenabling that works. But when it opens up, there is only one network connection listed, which is bluetooth. Usually I see Ethernet and WiFi, even though I only use WiFi.

The solutions I've tried:

- entering "netcfg -d" into the console and restarting

- entering "netsh winsock reset" into the console and restarting

- going to Device Management, seeing if there are hidden network adapters and scanning for hardware changes.

To be clear, there ARE network adapters on the new computer. There's Bluetooth Device, Microsoft Kernel Debug Network Adapter, and 8 different ones named WAN Miniport with different things in parentheses after it. On the old computer, it has the 8 ones named WAN Miniport as well as 2 adapters that have Realtek in the name, so that may be the issue, but I don't know how to fix it.

And, I don't know the vibe of this subreddit specifically, but if your solution amounts to "just use windows 11" please keep it to yourself. My real issue is Windows 11 and all this stuff is just to work out a solution to that issue.

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u/pajrc1234 — 6 days ago

My windows wont update and im not sure how to fix it

So this originally started with my minecraft versions crashing continously and then i found an update i havent been able to install, i tried to run it through troubleshooter but it said it could not run it. Does anyone know how to fix this and if it can be causing these crashes im experiencing. I have an Asus Vivobook and sometimes EZ screen mode pops up when i restart it.

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u/klobrr — 6 days ago
▲ 3 r/Windows10TechSupport+2 crossposts

I got locked out of my own laptop

So at the first my laptop was extremely slowing down time to time, which is a early sign of malware or a virus on your computer, but at the first i didn’t pay much attention to it because my laptop was obviously old and low end.

But when my task manger and startup settings started crushing as soon as i was trying to enter them, and only those 2 specific locations, so i fugured it’s either Windows system crupted or somone have gained access to my laptop and is trying to stop me from entering the task manger and startup setting since that’s where malware files can be seen put on startup and can see them work in the background in the task manger if there is any on your computer.

So I figured I need to deep clean my laptop or confirm if there’s a malware on my laptop or is it just windows getting overwhelmed, so I did what any other person in 2026 would do go to a AI and ask them what could be the problem or how to confirm if it’s a malware or windows crupting.

I asked multiple AIs like Chatgdp, Claude but the last AIs advice literally locked me out of my laptop it was Gemini it told me with a straight face to click Window + R and write misgent click and then click disable all services in the services section and then restart your laptop.

So that’s what I did and when my laptop restarted and when I tried to login to my account it said “your pin isn’t available setup a new pin” and when I try to setup a new pin it says you can’t setup a new pin since this service is disabled so I went to the windows troubleshot window and tried everything safe mode, trying to get access to cdm nothing worked they all ask for password and none of my passwords work anymore I went to I tried everything and every “tutorial” video but none of them work since it asks for password for most of the options and none of my passwords work.

And i still can’t figure out why in the hell disabling all service and restart is even a option if it completely locks you out of your computer without even a warning. it’s crazy how Windows doesn’t even give you a warning or even a official fixing tutorial, because this can happen to anyone.

If there’s any way out of this problem, please write it down below because I can’t afford losing all my hard working projects and years of work.

u/YPG_press — 7 days ago

Windows update fail, stuck on "undoing changes"

I was using my laptop about an hour ago no problem however, when I went to reboot it up to play some games it loaded into "updating 7% complete" and wouldn't move past this. I looked it up and apparently it's a pretty common bug with windows updates failing and getting stuck, so I attempted to go into safe mode so it would undo the update and let me access my laptop. However, no I'm stuck on the "undoing changes" screen and have been for almost 20 minutes. Everything I saw online said boot into safe mode and click advanced options, but I don't see advanced options; Please help me.

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u/nohki01 — 7 days ago

Computer has been having tons of issues, now it's virtually unusable, desperate for answers

Hey Tech Support folks, I'll try to be as detailed as possible here, because I really need a solution soon, or else I'm going to lose my mind. Had to post this here after the dorks over at r/techsupport removed my post because I'm using Win10.

Last Christmas/New Years, my PC started having intermittent issues following a transient, localized power surge. Right after the surge, my PC went into a boot loop that was only solved by removing one of the SATA SSDs inside, which was rendered unreadable and had to be recovered professionally (expensive, they determined the NAND was failing and the file system was damaged), while the rest of the hardware seemed fine; however I performed a clean install of windows 10 and transferred the files from the boot NVME to an external drive, then moved them back after the fresh install, as I didn't realize at first that the failing drive was likely causing the boot loop.

Things seemed fine after that, PC worked fine for about 12 weeks, but then, the PC began crashing during gaming sessions (it doesn't crash exclusively during gaming sessions, but most of the time it was during gaming). I knew the components could use some dusting and they seemed a bit loud, so I turned everything off, disassembled the components and very meticulously cleaned them, as they had a lot of dust. I then reassembled it all, and the PC worked even better than before, with no crashes or anything of the sort for about a month. Worked perfectly for weeks, but now...

Fast forward to present day, I cannot get 3 minutes into a game after launching it from Steam before my entire PC crashes and it'll either restart itself fairly quick, or it gets stuck, and I have to reboot it manually by holding down the power button. I've tried multiple different games and this happens in each of them, even single player games with no internet connection required. It also crashes occasionally even when I'm not playing a game. Blue screened out of nowhere the other day and recovered fast, but it scared the shit out of me.

I have checked the Event Viewer every time this happens, and I'm constantly seeing:

"Lso triggered"

"RasMan service encountered an issue: the operation completed successfully"

"driver \wudfrd failed to load"

Along with various tangled strings of technobabble that seem to indicate display driver issues, and/or network driver issues.

I've done clean installs of my Nvidia drivers multiple times in the last few months, so I'm not sure what other display driver is causing issues. I also attempted to reinstall my network drivers, seemed successful, but after attempting to reinstall them, it seems like the problem has become even more pronounced. I'm just so lost and frustrated right now. Some of the error messages in Event Viewer mentioned the Ethernet drivers, which makes no sense to me, as I don't even use an Ethernet hookup, I'm using WiFi.

Here's my hardware specs:

MoBo - Asus ROG strix G10CE (proprietary)

CPU - Intel 11th Gen i5-11400F

RAM - DDR3 32GB (16gb Samsung & 16gb Sk Hynix)

GPU - Nvidia RTX 3060 12gb

1200w PSU

I'm running Windows 10 which was freshly installed in January.

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u/cakexxxconnoisseur — 8 days ago
▲ 2 r/Windows10TechSupport+1 crossposts

Help! Half my ram is hardware reserved and my pc runs incredibly slow

I was wondering why it didnt even run if i only put one stick of ram, but apparently this is why.
Could anyone help me tweak the settings to get a reasonable amount?

u/General_Crab9124 — 9 days ago

Microsoft Windows 10 Tech Support

Does anyone have a phone number for contacting MS Windows Tech Support in the USA where you can talk to a live person? Everything I've Googled doesn't get me anywhere. I keep asking for a representative and the automated thing ends up disconnecting the call. Every number I try has the same automated answering 'helper'. Thanks

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u/OGM61 — 11 days ago
▲ 12 r/Windows10TechSupport+1 crossposts

why is windows telemetry still eating 20% of my cpu on integrated graphics... (a rant +some tweaks)

fr though. i have a low end laptop and trying to play basic stuff like minecraft or apex is already a struggle, but windows background services literally make it unplayable. like why is bing search running in my start menu when i just want to open discord??? 😭

after dealing with massive micro-stutters for months, i did a deep dive into power shell and disabled a bunch of useless default stuff. if you guys are struggling with frame drops on potato specs, try these 3 things manually before playing:

  1. kill sysmain (superfetch): if u only have 4gb or 8gb ram, this service literally chokes your disk drive. disable it in services.msc. massive difference in system responsiveness.
  2. turn off game dvr: background recording eats gpu cycles. go to windows settings -> gaming and turn that background recording off.
  3. destroy bing search: google how to disable bing in the start menu via registry. it stops windows from sending silent search queries when u press the windows key.

did this and my 1% low frames actually became stable. what other background services are u guys disabling to keep your potato pcs alive? let me know cuz i'm tryna maximize every single frame here.

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u/Logical_Bee2391 — 11 days ago

Windows suddenly booted into an old profile after repairing bootloader

Yesterday my PC was completely normal with all my recent files, desktop, downloads, passwords etc.

Today Windows suddenly would not boot anymore, so I created a Windows 10 USB installer and went into recovery/repair mode.

Inside CMD I first tried “bootrec /fixboot” but it said “Access denied”.

Then I used DiskPart and checked my partitions. Everything looked normal. C: is “Programme” (\~533 GB) and E: is “Daten” (\~397 GB).

After that I ran “bcdboot F:\\Windows /s C: /f BIOS”.

It said “Boot files successfully created.”

After rebooting, Windows started again — BUT now everything looks like an old 2020 setup. I suddenly have:
old desktop, old downloads, old password from years ago, recent files missing, and only one user folder exists in C:\\Users\\admin. My current profile seems gone.

Disk Management still shows the same partitions and the data partition still exists.

I did NOT reinstall Windows or format anything.

Did Windows somehow boot into an old installation/profile? Could rebuilding the bootloader with bcdboot have caused this? Is there a way to get my “yesterday” state back? Could my newer profile/data still exist somewhere on the drive?

I’m currently running a full R-Studio scan of the entire 931 GB drive.

Any help would be appreciated because I really need the latest state/files back.

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u/xlaudio612 — 10 days ago

How to stop the extended service updates for Windows 10?

I regret signing up the the extended windows 10 updates. All the latest updates keep breaking things and I've been forced to constantly uninstall them. Pausing updates is no longer enough, it only delays the struggle. How to I disable windows from downloading/applying updates anymore?

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u/RainbowPatooie — 12 days ago

What is this? ms-resource:ProductName

I searched it and had a hard time finding anything specific. A lot of the results complained about not finding a way to remove it. Some complained about not having it. I finally deduced, but have no idea if I am right, that it is a screen sharing program. Mine has an uninstall option. If I use it will that affect other programs? I do not share screens.

Thank You

EDIT-The solution from AbrahamL1865

It is a windows feature named "wireless display" (if your OS isn't english, it might be named something else) so you need to go check if it is installed (go to settings then enter "manage optionnal features" in the search box) and :

- if it is installed, you should remove it and reboot.

- if it is no longer installed, add it and then reboot and then remove it and reboot.

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u/ShelterBoy — 13 days ago

Indexing turned off cannot search files on Windows 10 PC

TL;DR: Unable to search for any local files/applications due to Windows Search service not running (and consequently search indexing being non functional as well)

Recently (I think starting yesterday?) I tried to search for an application on my PC that I know 100% is currently installed. Instead of showing the application, I see that Settings and a notification at the bottom saying that "Search indexing was turned off" with an option to turn it on. When pressed, this option opens an "Indexing Options" window that shows "Indexing is not running."

I searched through countless online posts and guides, following through with a lot of steps that did not end up resolving my issue. I should mention that I tried all of the steps in the official Microsoft post which included resetting the Windows Search feature using the ResetWindowSearchBox.ps1 file linked in the post. I have also checked my disk using the command prompt, where sfc /scannow found corrupted files and repaired them (the issue still persists on PC startup).

I believe that I have found the root issue with indexing, but I am unable to fix the actual issue itself. When I ran the Search and indexing troubleshooter, it tells me that "Windows Search service [is] not running." I then went ran services.msc to potentially restart Windows Search, however, it's status is constantly set to "Stopping." I am unable to force stop or start the service as it is greyed out.

I believe this is the root cause of all my issues, which prevents me from searching anything except the basic Microsoft Settings app. I am now unsure how to proceed, as all other guides assume that the service is either currently running or stopped, with none describing an intermediate "Stopping" phase.

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u/69yeeterbeater69 — 13 days ago