Need to know about the refund process.
Hi,
I have placed an order for ZHIYUN Smooth Q5 Ultra. But, I noticed that the product has returned to sender a few days back, without me informed and I didn't get any refund yet. I also tried to reach out to the customer support numbers mentioned in the website but no one picks up and event sent an email to store1@zhiyun-tech.com and info@zhiyun-tech.com, but still no reply.
Can anyone please let me know about the refund process.
Thanks in advance.