Mgmt company withholding deposit
(VA) My girlfriend moved out of her apartment and in with me mid-April. The week before she moved out, a new management company took over the property. She cleaned the apartment and ensured it was in the same condition as when she moved in. The new company came by and inspected, and told her that she would be getting her full deposit back.
In Virginia landlords have up to 45 days to refund a deposit. We’re approaching 75 days and still have not received a refund.
She’s reached out to the new company several times and they’ve told her that they’re waiting on the previous owners to transfer funds. She reached out to the previous owners (as instructed by the current ones) to expedite the process, and we did not hear back. We’re going to their office in person this upcoming Monday.
My questions are: which company does the blame fall on? I’d think since the new company inherited the properties that they would be liable. And if we are met with resistance, or further stonewalling, how do we proceed?
Thank you in advance.