Reductions in Service aren’t Minor Schedule Adjustments (Route 322)
CapMetro changed the Route 322 bus from every 30 minutes to every 35 minutes. That doesn’t sound like a big deal, but…
Much harder to remember. Instead of leaving Hancock Center on hour and half hour, it’s now 7:25, 8:00, 8:35, etc.
Even worse, the 322’s new 35-minute headway is different from all the 30-minute headways for routes it crosses. This makes two-bus commutes more complicated and works against the simplicity inherent in the 2018 Remap, which the agency is still neglecting to fine tune.
More than anything, this change was deceptive, hiding a service reduction from the public. The agency should have been honest and up front with us, so we could gripe before the change instead of after.