My Boosteroid experience has been terrible lately
I honestly don’t recommend Boosteroid right now, at least based on my experience.
The support is basically useless. Every time I contact them, I feel like I get generic answers, random Google Drive links, or excuses instead of an actual fix. They don’t really solve the problem, they just keep pushing it away.
The latency is also horrible and very random. Sometimes I get connected to a server with around 40 ping instead of the closest one, even though I should be getting something closer to 15 ping. For cloud gaming, this makes a huge difference, especially in games like CS2 or Fortnite.
CS2 has had issues on the Prague server for around 4 months and it still isn’t fixed. That is honestly crazy. I’ve reported it, waited, checked again, and it still doesn’t work properly. Fortnite also has an issue with building on the Y bind and that has been broken for around 2 months. These are not small problems when these are the games people actually pay the service to play.
They also sometimes make major mistakes that make everything basically unplayable. For example, there was a mouse bugging issue where the mouse movement felt broken and the whole service became almost unusable. Their response was basically that they already knew about it, but even after 2 days it still wasn’t fixed. Instead of giving a real solution, they suggested some Google Drive file or told me to try a browser. That is not a proper fix for a paid cloud gaming service.
Another thing that annoys me is that they add games, but then the game can be under maintenance for like 14 days. What is the point of adding a game if people can’t even play it properly?
And the worst part is that they don’t give any real compensation for these problems. If a game is broken for months, or servers are unusable, customers should get something back. But instead, it feels like they just expect you to keep paying and wait forever.
At this point, I would really like Boosteroid to give a real answer and actually explain what is going on. Not another generic support message, not another Google Drive link, and not just “try another browser.” I want a clear explanation of why these issues keep happening, what they are doing to fix them, and why customers are not getting any compensation when the service is broken for weeks or even months.
I used Boosteroid quite a lot, but lately it has been almost unplayable for me. Random server routing, bad latency, long-lasting game issues, major bugs like the mouse issue, useless support, and no compensation. For me, Boosteroid feels very unreliable right now.
