r/consumercellular

▲ 0 r/consumercellular+2 crossposts

Us Cellular customers be warned

If you live in Wisconsin or Waushara County and had US cellular your phone switched to T-Mobile today and now you have no phone you have no ability to call anyone and if you try to call customer service your phone will disconnect and no one can help you. T-Mobile sucks.

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u/James421978 — 1 day ago

1 Line is $24.89 after taxes but 2 Lines is $54?

First line is $15 with $9.89 in taxes.

Add a second line and at checkout it says $15 for each line but due monthly is $53.58

Why would the taxes go up by more than double when adding a second line?

https://imgur.com/a/jjCyBq5

u/devedander — 10 days ago

Does Anyone here have a OnePlus 15 on their CC plan?

I'm currently on a Consumer Cellular plan with my parents, and I have a OnePlus 8 5G UW that I brought over from our previous plan with Verizon. We transferred it over fairly easily and we've been on this plan for the last couple years, but this phone is a bit older now (purchased originally in 2020), and I'm looking to upgrade to a newer OnePlus phone.

I really want to upgrade to the new OnePlus 15. I feel like it will probably be fine since I'm already using a OnePlus phone on our Consumer Cellular plan, but I'm curious to know if anyone here has had issues with OnePlus phones and Consumer Cellular. Any experiences or advice specifically with the new OnePlus 15 would be extra appreciated.

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u/islecat — 10 days ago

Why is Consumer Cellular billing me for a "final" month of service?

I ported my number to a new carrier literally the day before my billing cycle closed in March. According to the two reps I talked to, I would not get another bill because of that.

I also have a copy of a $0.00 bill for April. Yet I got a bill for April last week.

I have copies of all the chats. I will NOT be paying for a service I did not use.

Money grubbers.

*UPDATE*

I'm reporting them to the Federal Trade Commission.

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u/ThisKayGirl77 — 13 days ago

Trying to move to ATT from Consumer Cellular is a challenge.

We had CC and were mostly happy with it. Some dropped calls. Also if you are traveling to canada or Mexico, you have to notify them a week in advance of your trip as it is not included in their plan. And you have to be in the US for them to add the coverage. We found out after we were in Canada and had no signal. They could not remedy this unless we were back in the US. Because we need new phones ( iPhones 10 and 12), we decided to go with ATT through Costco. I found I would be paying the same rate as CC but would get 4 iPhone 16s. Because CC uses ATTs towers it was basically impossible to port our phone numbers from CC to ATT. We spent approximately 10 hours trying to make it work without success. So we signed on with Verizon which we keep short term then change over to ATT. Moral of the story, if there is a chance you may to go with ATT, do not go with CC.

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u/peacecalmsassy — 14 days ago