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▲ 30 r/consumerrights+18 crossposts

How a YouTube Copyright misunderstanding led to a permanent account termination?

I wanted to share my experience and see if anyone has gone through something similar. Over a year ago, I received 7 copyright strikes (around the same short time) that ultimately lead to my YouTube account being terminated. At the time I believed a YouTube copyright message meant certain uses were permitted and I misunderstood the rules.

I’m not seeking to become a creator again. My goal is to simply be allowed back as a regular user for basic Youtube features and to participate in the community.

I’ve explained my story in full detail with evidence in the Twitter link - https://x.com/marktonna1/status/2069400624739795071?s=46

However, I understand that not everyone may feel comfortable using a link so I've made a short video that quickly shows the Main tweet and replies I made along with documented evidence.

https://reddit.com/link/1v4ngi0/video/rgjpl4coi8fh1/player

reddit.com
u/Express-Speech1351 — 3 days ago
▲ 18 r/consumerrights+1 crossposts

Issues with Refund

Has anyone had an issue like this with a Sézane return?

I placed an order for around £1,000 and returned most of it using Sézane’s own return label. I have video evidence of the items being packed, the box being sealed and labelled, proof of postage, and tracking showing the parcel was delivered. Sézane also confirmed they received the return.

After weeks of chasing, sending evidence and even completing a handwritten sworn statement, they’re now saying their workshop didn’t receive the return and are refusing the refund. Despite me fulfilling my obligations as a customer. The Royal Mail tracking shows it was delivered to them and I have an email from Sézane on the same day confirming receipt of this. Even if the workshop has lost it, I’ve done my part, so surely they must honour the refund as the issue is with their workshop and not me.

I’ve now disputed it with my credit card provider.

Has anyone else had this happen with Sézane? If so, what was the outcome?

reddit.com
u/Careful-Snow2109 — 4 days ago
▲ 4 r/consumerrights

ECODOWNUNDER - FORMAL RETRACTION OF CONSUMER REVIEW & ECODOWNUNDER’s NOTICE OF CONCERNS Issued pursuant to section 12A of the Defamation Act 2005 (NSW)

Further to my independent and unsolicited review of the quality of the sheets and the subsequent customer service received from Ecodownunder, published on 27th June 2026, under the heading:

Ecodownunder - a Australian company NOT to be trusted

https://www.reddit.com/r/consumerrights/comments/1ugu00g/ecodownunder_a_australian_company_not_to_be/?sort=old

I have received A NOTICE OF DEFAMATORY PUBLICATIONS CONCERNING ECODOWNUNDER SENT BY:

Russell Lamb, Managing Director, Ecodownunder Pty Ltd

The NOTICE OF CONCERNS has been Issued pursuant to section 12A of the Defamation Act 2005 (NSW) on 24 July 2026.

Mr Russel Lamb, MD, Ecodownunder Pty Ltd, has requested the following action be taken to avoid legal action regarding my consumer review of Ecodownunder:

Demands for Resolution

To avoid the initiation of formal legal proceedings in the District or Supreme Court, our client requires that you take the following steps within 28 days of the date of this notice:

  1. Immediate Removal: Permanently delete and remove the Publication from Reddit, ProductReview.com.au and any other platform where you have shared these remarks.
  2. Written Undertaking: Provide a written undertaking to our client that you will not publish any further defamatory statements concerning Ecodownunder.
  3. Apology: Publish a brief, public retraction and apology on the same platforms, clarifying that the dispute has been resolved.

My written formal response to Mr Russel Lamb, Ecodownunder Pty Ltd, is therefore is as requested:

  1. The independent consumer review will be permanently deleted and removed from Reddit, ProductReview.com.au and any other platform where it was published within 28 days of the date of this notice.
  2. This posting serves as a written undertaking to Ecodownunder that i will not publish any further defamatory statements concerning Ecodownunder.
  3. This serves as a brief, public retraction and apology for my scathing review of the Ecodownunder products and my equally scathing review of the Ecodownunder customer service on the same platforms as mentioned in 1 above, clarifying that the dispute has been resolved.

In light of my compliance with all of the requests contained in the Notice of Concerns issued by Mr Russel Lamb, Ecodownunder Pty Ltd , I conclude that this matter is now resolved and that no further action will be taken.

u/Upset_Sun_3932 — 6 days ago
▲ 11 r/consumerrights+1 crossposts

7 Weeks of Samsung Support Runaround: Trade-In Held Hostage, Order Cancelled, Defective $300 Code for $399 Ring

I ordered a Galaxy Ring ($399) back on June 17, 2026, and sent in my trade-in device. Samsung held the order for nearly a month, then arbitrarily cancelled it.

The Timeline of Broken Promises:

  • July 13/16: Promised full promo code reinstatement within 1–3 days.
  • July 23: Sent non-working codes. Promised a resolution in 24–48 hours.
  • July 30: Back Office sent code for only $300 instead of $399—and the code was defective and invalid in their system.
  • August 6: Texted by support stating they have "no new information" and told to contact the Office of the President.

Samsung is currently holding my original trade-in ring without fulfilling the order or issuing a functional $399 replacement code. Complaints have been filed with the FTC, Maryland AG, and BBB.

Has anyone had success getting Tier 3 / Executive Care to actually return trade-in property or issue a working full-value replacement code?

reddit.com
u/Lucky-Sector-6620 — 14 days ago