Impossible to fire
We have so many employees that barely do any work. We have people that purposely take 4 hrs to fold 1 hangfold and even when asked to be quicker and do more to help in WJM, they complain and every day seem more miserable. It’s been 2 years since they’ve been here.
Some other coworkers have no sense of what customer service personality means, they just stand there and check people out with a 😐😑😑😐 face.
Yes, they’re all between 16-19.
But they can’t fire them, because apparently not being a team player, helpful for customers and actually hurting our survey scores, walking around with earbuds on, speaking on the phone loudly on the floor, clothes either ripped to pieces, bum hanging, cleavage out… is not a fireable cause.
Even when they get no credits, it’s not a firable cause. They just move them to the floor, then to Amazon, then to cleaning… until they quit.
Of course that if they never show up and the 12 points are up, or they steal, then that’s different. But I’m worried about performance issues that is actually harming the store…
I’m not gonna generalize because idk what’s happening in your stores, but IN MINE, it’s been like that.
Last person that I remember getting fired was about 2 years ago. And it was a performance issue.
Anyways, this is the end of my rant.