r/employedbykohls

walking out mid shift

I have been working doubles in women’s lately and have been stressed from messy customers and little to no help, constantly getting called for registers and when i get back clothes stuffed to the max by careless people i have even started locking fitting rooms to limit the amount, but today i was just so done i went to the break room , clocked out, and didn’t talk to anyway and dont plan on coming back!

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u/Beneficial_Key65 — 5 hours ago

Employee Appreciation week set up

The backdrop made it more “on theme.” Chili and hotdogs, chips and dessert. I never saw any drinks. Really not impressed.

u/TheTruthIs2022 — 6 hours ago

What’s that damn credit acronym?

So I just finished my 90 day probationary period at Kohls and they’re already asking me to train a new hire on register because I’m so good at getting credit card and rewards enrollments. Thing is, I don’t follow the Kohl’s “credit-getting” protocol, I just do what has always worked for me in my past retail jobs. (Organic conversation, let them know how much they could save, being very forthcoming and honest, not being pushy, etc.) When I was onboarding I got the feeling that following their instructions would make it harder to get credit. It comes across so corporate and disingenuous. And I think I was right to ignore it, because I’m one of the stores top credit earners whereas everyone else is struggling to meet their goals. Hence why they’re having one of the newest employees train an even newer employee. When my managers told me this they stressed I teach her everything by the book because they think that’s what I do and why I’m succeeding lol. Long story short, I don’t know the damn things cause I never used them. Can someone give me a quick rundown of the process and what it stands for? I think the credit card process is called TTSS? What are the steps again???

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u/Training_Ad_5400 — 14 hours ago

are we actually not getting an associate discount this month??

like you’re fucking joking right? with all the work they’ve put us through? they can’t even give us an extra discount for one weekend. instead we got big jars of nutella and a box of great value graham crackers.

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u/cherrybaggie — 24 hours ago

I just might leave the job 😭

So,I just started working at kohls I mean like.. I did 1 training day so far… and let me tell yall.…scary.

firstly I applied for operations associate/cleaning which stated 17.40/hr. I got my link for my google meet, I joined early. Nobody there. so I call up to the store and boom they make and excuse that their service and phones doesn’t work. I waited like 40 minutes after my scheduled meeting time and ended up just going in person. Well I was given the job after barely saying just my name and age. boom. cool happy!!!. yayyy. right? I get my email after going through background checks and it’s saying 16.50/hr for pay?!?!! so I call and I speak to the store manager and he’s like “oh yea don’t even worry about that, we just wanna get it out the way.” im like okayyyy. cool. training day I went through 3 hours of straight talking just for her to then make us sign or w2 or wtv and the letter is like 16.50/hr. now I need this job but jeez am I crazy for being upset and wanting a new job??!?!? you guys lied. and then didn’t even get hired for the job I applied for omggg just for them to say they don’t so full time and I’ll be getting 4 hours and I applied for FULL TIME!! cryinggggg. im doing kids and front of store and Bopus. I’m a workaholic and I love being put to work but I love working and being paid for the work I’m doing and the correct amount. Not slaving T-T

u/Lumpy_Creme675 — 1 day ago

Kohl’s employees

Recently got hired at Kohl’s haven’t started yet but I’ve seen a lot of people complaining, anybody who has worked there is it really that bad???? I’m nervous now. Any tips & advice?? I will be a part time sales associate.

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u/Glass-Anxiety5201 — 1 day ago

Drama/rant

Our turnover in Sephora is starting to look real bad and all of us “og” people have either left or are about to (besides the people that have been able to move up to lead & btl). We are all sick of constantly raising expectations without our pay being raised. It really sucks because I love talking to clients and working in beauty but I can’t take this anymore- I got paid more at Target when I wasn’t even doing half the work I do here. I honestly hope more people come out about this online and Kohl’s gets revealed for how they treat their employees. Anyone else feeling fed up?

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u/Witty-Map-8703 — 22 hours ago

Amazon Return & POC line

In our store, the Amazon counter is closed by 8 pm daily. Amazon returns are then being taken through the front registers from 8 pm to 10 pm. Whenever customers see this notice at the counter they still have to ask any associate they see if Amazon is close or it’s just no one is in there. Like how hard is it to understand this notice??? Why do they need to double and triple check if they need to take their returns to the front of the store registers.

So imagine how long our queue line is every night from 8 to 10 pm. And it was even worse during those 2 nights of gold star clearance and extra 40% off 😖😫

Then our POC people always asks for back up no matter what day, what promotion we might have. why can’t they move quicker, why cant’t they have sense of urgency in everything. I understand that there’s only 2 cashiers scheduled but they need to help themselves too and customers need to wait and be patient. For us closers and floor associates, no one else helps us with the mess we have, the folding, the fitting room go backs plus helping customers on the floor. We only have 4-5 hours shift to close a whole department but we always end up for too long in POC. And in our store, floor associates are always instructed to do POC go backs as well. Like how, when we also have a lot of floor and fitting room go backs.

Is this the same for your store?

u/sneaky67890 — 2 days ago

Being denied gratis

I’m a BTL of a store and new mom. While on maternity leave I received three packages of training products shipped to the store. During my final weeks of PTO I decided the schedule was going to be to hard to work in child care for my family and put in my notice. I asked my manager about my gratis and she said I’m not eligible for it because I’m not selling and that’s what it’s for… is this really the policy ?

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u/keepinupwkay — 1 day ago

Fact check please - Merch Credit and Gift Cards getting expiration date?

Is Kohl’s doing away with physical Merchandise Credit and instead issuing digital cards with an expiration date? ⁉️

Are Gift Cards also getting an expiration date? ⁉️

• 💬 I returned an item I bought with a Gift Card so I received a “Merchandise Credit” card. This week I used it to pay for an item at the counter…

• 💬 Associate basically said “those are going away”and that soon, “Kohl’s is going to stop issuing out Merch Credit on physical cards and instead send a digital e-card … AND those would have a 2 month expiration date.” (Like Kohl’s Cash but longer valid date)

• 💬 She also said Gift Cards will have an expiration date (I think she said 2 year?). I asked if we would be able to buy something and return to “extend” expiration and she said no.

❓So Associates on Reddit… is there any truth to what she said?❓

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u/samanthabailie — 1 day ago

Kohls cash expires before I receive items from online order

(Sorry for another question) I ordered a bunch of items on 7/19 and most hasn't shipped yet and the rest will be delivered next week. However, I have a lot of kohls cash earned that expires in 2 days. Obviously won't know what items I will be keeping or returning until I try on so I'm nervous to spend the kohls cash. I might just spend a little bit and not all of it, assuming at least some would be returned. I know it's probably hush hush but is there still a grace period if I screen shot the kohls cash to use it after I know what I'm keeping? Or if I call online customer service could they extend it for me?

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u/CurlGurl13 — 1 day ago

how's y'all Thursday ??

what we had on today's menu, for associate appreciation.

ungodly amount of gobacks vehicles.

1700 carton truck.

250 bopus.

1500+ sfs

accumulated uboat of boss from the week.

topper change person call out.

and random snacks.

anyone got anything good from GoodStar/40%?

u/crlsss — 2 days ago

How's Camp Kohl's going?

I've seen some really good pictures. Here's my store. One is snack day and the other is S'more day. Zero effort....

u/TheTypicalHam — 2 days ago

Can’t see sick hours in UKG App

I’m a part timer and I know we don’t have PTO like full-time employees, but am I supposed to be able to see my paid sick hours?? I used to be able to I think last year but maybe they changed the layout? Or maybe I just forgot where to actually see it lol if someone can help me find it thanks in advance! Also it doesn’t roll over for next year right? I heard it resets so it’s best to use it when you can. And does anyone know the max amount of paid sick you can use?

u/Top-Cup4320 — 2 days ago

Hey corporate, so are we gonna get some extra hours to deal with the fallout of the 40%/Goldstar or…

When I left today, we had like five full Z-Rails of go-backs. The floor once again looks like a hurricane went through it. 2-3 people can barely get the recovery and go backs done on a regular slow day but today… man it was worse than Black Friday. There was 10 people in line at all times throughout the day so profits must‘ve high so I’m sure y'all can afford a few extra people.

u/Present-Novel-5764 — 3 days ago

Clearance sale + 40% off

Did anyone else’s Kohls store get crazy busy during this clearance sale. Monday wasn’t so crazy for us but Tuesday and Wednesday were so crazy busy we had so many people with carts jammed packed with items and we didn’t leave until 10:30pm. Many customers mentioned that they were here because the heard it all over tiktok. Anyone else?

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u/Lazy-Recording-1126 — 3 days ago