r/eufyMakeOfficial

Is there a way to dodge the ink injection?

I printed every day but one day it made a deep clean and the same day at 00 it made a moisturizing

Hi all! I just received my machine on Thursday (5/14/26), took it out of the box and set it up. Got to the ink injection part and I keep getting the x-axis error.
I did all the troubleshooting and am now in a frustrating back and forth with support.

Is it normal to receive a machine that is basically DOA?

I also don’t understand how they expect normal people, like me, to get into the wires and sensors and to check things and possibly replace things when I have no experience in that type of work and worry I am making things worse.

Sure, you might be saying, “But it’s so easy.” Good for you then. This machine wasn’t marketed with a label stating you’d need to know how to replace the inner workings of a fragile system. Maybe they should add that.

I thought getting this machine would be fun. It’s not so far.

​Hi everyone,

​I wanted to share a bizarre software/firmware issue I’m currently facing, in case anyone else has run into this and found a workaround. I am already in contact with Eufy support and have a replacement unit on the way due to severe hardware defects, but I’m trying to keep this current machine limping along for pending work orders.

​The Current Issue: Software Desync / Stuck in "Standard/Draft" Quality

After leaving the printer idle for just one day, it has completely stopped printing in High-Quality mode. Even when I explicitly select "High-Quality" in the software, the printer ignores it and outputs what looks like a Draft/Standard print.

​Here are the symptoms:

​-Drastic Print Time Drop: A standard White > CMYK print that usually takes 7-10 minutes is now finishing in about 2.5 minutes.

​-Terrible Quality: The prints have severe CMYK banding.

​-Weird Finish: The white layer is putting down a strange textured pattern and curing with an unwanted glossy finish instead of the usual semi-matte.

​What I’ve tried (with zero success):

​-Multiple Deep and Medium cleans.

-​Physical cleaning of the station.

-​Complete uninstall/reinstall of the PC and Android apps (including scrubbing hidden Windows folders).

-​Full factory hard reset of the printer itself.

​The Weird Workaround I Found:

If I print CMYK without white directly onto a white substrate, the high quality gets activated and the printing times are the usuals for a HQ printjob.

Even weirder: if I print using the "Raised Color" setting (without texture) at the minimum thickness (0.3mm), the printer actually obeys the high-quality command. The white prints normally without the weird gloss, and the CMYK has zero banding. It seems the standard flat printing profile is just completely bugged or locked.

​My Previous Hardware Nightmare (Context)

Just to give some context on why I'm getting a replacement, my unit has been a disaster since day 2:

​-Extreme White Ink Dripping: Massive, random flooding of white ink that drips all over the prints and the inside of the machine.

​-3D Relief Crashes: The printhead repeatedly crashed into substrates during high-volume 3D prints, ruining materials and risking permanent head damage.

​I’m exhausted by having a new critical problem every week. Has anyone else experienced this software bug where the printer ignores the quality settings? Any hidden fixes I haven't tried?

​Thanks!

hello everybody,

i am going crazy with my e1 - i am obviously too stupid for the software eufymake studio. i did a snapshot, the object i want to print on is clear on the mini bed, i import a svg i made with coreldraw, rotate and size it, place it on the object, looks perfect - and what do i do now ? in the older version 2.6.0.2 i had to right click somewhere outside the snapshot image and ''combine layers'' or something similar, and then i could click print and the job was send to the printer. after installing 2.8.0.3 today, this whole function is nowhere to be found anymore, and if i click print - absolutely nothing happens. i tried deinstalling the update and reinstall 2.6.0.2 - but no luck, the step to somehow get eufymake studio to accept and send the print to the e1 is still missing. what do i do wrong here ?

Still haven't received my E1, but I'm closely following the developments and experiences of the people that refill their cartridges. However, I haven't seen a way to reset the cartridge's chip. It supposedly contains the expiry date, so I guess you have to eventually buy cartridges anyway..

So here's a call to my fellow german makers: Send me a few empty cartridges, so I can look into reverse engineering that marker chip. Chat's open!

To my knowledge, nobody has shown any work in this regard. If someone's working on this, let me know in the replies!

Hey folks

I'm considering buying a euphyMake but would like to validate that it could work for my use case. I was hoping someone could connect with me to accept a tiny "contract" to make 3 test prints.

* Printing on anodized aluminum (I would ship this to you)

* Print surface is flat and small (~99m x 62mm)

* I have a minimalist, full color portrait, and a full bleed test print prepared.

If this is something anyone would be interested in doing, please say so. You can name your price and we can go from there.

Thanks!

Hi

I am having a small business of doing fridge magnets but I used in a simple or old fashion way

Where I print in wood and use a laser cutting machine to cut . Thinking of adding ceramic goods where I can print on them and doing it on 3D effect.

Does this printer suit me specifically when doing it on large QTYs up to 200 pcs

Will it be efficient and worthy

Thanks for the support

I need to write this down and share my story with using the E1 in the last four days since I started it the first time. While it is totally fun to use and the results can be very great, the overall user experience is kind of terrible.

All of this actually was to be expected based on the experience with the ordering process in the first place. I waited nearly 7 month to receive my device that was supposed to be delivered 2 month after my order. All this while sometimes not having a clue if I would receive my device at all, because the communication and information on when to actually expect the device to arrive was kind of cryptic.

Now that I finally found the time to start the journey, I am quite disillusioned after just four days of using the E1.

Don't get me wrong: if it works, the E1 is so much fun. It's fresh and new and the possibilities are endless. But that's just while it is actually working.

And not being complicated or cryptic or being buggy and surprising me with ever new errors and disfunctionalities and crashes and bad software and maintenance efforts that you are told to do (that in the end don't really are that necessary as it is communicated) and panic to end in a clogged printhead worth a quarter of the device and insufficient ink supplies and dealing with toxic (or not so toxic, who knows. Cryptic communication again) etc. etc.

I get connection errors, not detected print beds, errors regarding missing cartridges of all kind that aren't missing and are only two days and some prints old, a software that drains cpu and ram, complete system shutdowns and crashes out of the blue while it is doing nothing with no chance to solve it but to unplug the device which you should NEVER do according to the manual and then again get told to do exactly this by the support and by the software itself. I even got notifications to my mobile phone at night about the device suddenly being dead.

I had to contact the support three times in four days with a wait time of up to 24 hours for a response thinking "okay, it will be clogged before they will answer", because my device actually just stopped working completely without any chance to restart.

Every breakdown costs ink for cleaning and calibration afterwards and nervs and time and removes excitement.

I really wonder if I just received a bad device or if this is the overall experience of other users, too. Because the reviews and youtube vids just speak a totally different language.

Don't get me wrong, I would love to be able to love this device. It is so tremendously great to even be able to UV print as a "prosumer" at all. But it feels like a beta-state device if not alpha-state sometimes. That's okay, I am quite a experimental-tech-affine guy. But the E1 is expensive, the ink is, the addons are. And it really doesn't meet the expactions one has when buying stuff with a 2.5+k pricetag.

But I don't love it... and if I do, then it's more of a "Hassliebe" as we germans say...

Sorry, long text, but I needed to get this of my chest :-)