r/farmersinsurance

Customer Care Representative

So I was offered a position that starts soon. The pay is nice and its fully remote. Im just nervous because I have seen alot of mixed reviews regarding this company. Are the benefits decent (I have a kid), do they promote internally often? What is training really like? What is it like after training? I just have a bunch of questions.

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u/Ok_Landscape_5252 — 1 day ago
▲ 4 r/farmersinsurance+2 crossposts

Driver that hit me in accident (NJ, USA) does not have enough coverage on their policy to cover my cost of repairs. What is my best course of action to take?

Other driver rear-ended me. Got my own estimate from my autobody shop for repairs & was quoted around $8k. Driver only has $5k coverage on his policy. For this reason, his insurance rep suggested I file through my own policy, which has a $1k deductible. Even though in theory I would eventually be reimbursed for this, I cannot afford that right now, and I don't feel I should have to suffer financially to get my car fixed when this other driver was at fault and has an inadequate policy. His insurance also attempted to give me an estimate of a little over $1k for repairs (which is BS, obviously). I asked his rep if I could file through his policy initially, have repairs done up to his policy max, and then have my policy cover the remainder and he told me it doesn't work like that... but when I google this information I am told that I could have that option.

I am very new to this, I'm luckily not in accidents often so I'm not sure what the best way is to proceed. Any advice would be appreciated!

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u/smoky20135 — 5 days ago
▲ 3 r/farmersinsurance+1 crossposts

Backgriund Check - Common practice

So I'm still waiting on the results. Its May 18th I submitted it May 7th. I just talked to the background company they said they are still waiting on a reply from a government.

I was wondering what is typical if I'm applying to an LLC that is a captive agency. I paid for the background check, I submitted everything. Today the owner suggested after 25 days the insurance company won't follow up. I'm 55, this is the first time I paid for my own check, and apparently I'm responsible for following up with the background status. Is this normal? Feels odd to me but at the end of the day its not a big deal.

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u/Slow-Chocolate-2302 — 5 days ago

CA July 1. HOLY SHIT

For those of us working in CA, and finally getting Alta and the new auto changes, we can now quote far enough ahead to see the changes and GOD DAMN. Farmers auto used to be the number one reason I lost my home quotes. Now we are getting competitive, and not even including the Mercury and Progressive alternatives. I already have customers setting up checkins for switching at the end of June.

July 1 on will be good in CA with our increased appetite into FAIR plan areas, marked decrease in auto policies, and the Farmers choice program opening up to Progressive and other options. I was always pissed at BW not being considered new business in CA after working the midwest but god damn. I am looking at savings of thousands per year with existing interested customers. End of 2026 might be really good for us in CA with Farmers.

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u/MobileCard8473 — 6 days ago

Second Interview

I just completed my second interview w/ corporate today as a claims adjuster. I’m hoping that everything goes well and that they extend an offer letter. Does anyone know if there is a hub in Dallas? Trying to figure out whether I’ll be remote or hybrid.

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u/Illustrious_Action79 — 8 days ago

Terrible first folio

I started my agency in April, and honestly I’ve been struggling mentally with how things have gone so far. It’s not even a lack of calls — I just feel like I’ve let myself and the people around me down by only closing 3 sales since March.

Looking back on some of my conversations, I feel like I didn’t sell value strongly enough and lost too many people on price. Now it feels like I wasted every lead I actually got the chance to speak with. Then I see people posting about making $10k in their first month, while I’m over here under $1,000 in commission and fighting eviction.

At this point, I don’t have the money for business cards or gas to go out and build referral relationships. I know sales takes time, and I know I need to improve, but mentally it’s been weighing on me heavily because I feel like I’m falling behind before I’ve even really started.

For the agents who struggled early on, what actually helped you turn things around? Was it better scripts, more follow-up, increased volume, learning how to sell value more effectively, mindset, or something else entirely?

I’d really appreciate honest advice from people who have been through this stage before.

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u/TheFarmersAgent — 9 days ago
▲ 2 r/farmersinsurance+2 crossposts

License expectations

Hello I recently acquired a life in health license in Texas.I also recently got a job offer from one of the companies that sells insurance. The owner wants me to get a property in casualty license as well.But I believe that's going to be totally up to me as far as study and pay in for any study which I don't think I need and then paying for the exam itself and paying for the license. The first few weeks I'll be training with the the corporate headquarters downtown, but it doesn't sound like that'll be training for The Pass.And the license, it'll be training for how that particular insurance company works.Their software system etc. My question is, is this normal where I'm just expected to add a pocket?And in my own time also get the p and c license, or is it totally dependent upon the particular shop?Whether they pay for it or not or is it a case of i'm kind of getting taken advantage of a bit and maybe I should look for another shop that would pay for it , i'm just curious what standard practices are. Thank you for any advice. Anybody wants to share my my personal concern is right now. I'm about as broke as you could possibly imagine. So just paying for this insurance exam and license is kind of a big deal for me. I would much prefer to go through that once I get my first couple paychecks, but The expectation is that i'm going to get the license within the first two weeks

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u/Slow-Chocolate-2302 — 11 days ago
▲ 3 r/farmersinsurance+1 crossposts

Am I cooked (teen driver)

Hey guys, I’m currently a teen driver and I got into an accident with someone. I think it’s mostly them ( biased ) but honestly I wanted to ask because I want to take responsibility and pay off the additional fees that are quoted.

For reference, my mom and I drive a Volvo XC 90 from 2023, and I am with farmers insurance for full coverage premium.

I was added to the insurance roughly in early April, and I think my mom pays bi-annually. I think she paid $3045 for her six month, and now that I got into the accident, I think the next payment went up to $4190 for the six month.

She has no history of accident accidents, I had no (I guess now I do) history of accidents. But the thing is, my insurance ends soon because it’s only a one month contract. It states that her full term premium is $4190 now, so am I to assume that the full term is every six months?

I just want to get this down because I wanna know how much I should pay back to her because I feel really guilty, and I currently have a job so I’m probably gonna have to sacrifice a lot of time on this, so I wanna make sure that I can fully pay her back.

Please let me know if you need any more information. I’m just really scared because this was my first accident.. do you think the insurance companies know that I’m gonna get off the plan.. so it actually looks more like this

Full term premium = 4190 dollars
Prior estimates (4/24-5/16)
- like 93 dollars
Future (5/16-11/16)
- like 900 dollars (💀 I know )

(tbh for accident wasn’t even that bad, I think I was quoted $500 to fix my car because I just needed to get a tire rim change, and their car was quoted about $1000)

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u/01_jk_10 — 13 days ago