

Freedom Mobile threatening cancellation after one Roam Beyond travel cycle. A nyone else?
I received my first Fair Usage Policy warning text today, saying my line is at risk of cancellation due to “continued” violation of their Fair Usage Policy.
I downloaded all my usage history as excel and let AI run the analysis and it does not seem like I have continuously violated anything. I have $40 250GB 50GB RB plan and I am using it as normal.
My records from March–August show approximately 81% of data, 93% of calls, and 84% of messaging were on Freedom network.
The only outlier was one billing cycle when I travelled in Europe for three weeks and used the 50GB included Roam Beyond data for the first time in 6 months.
Has anyone received a similar warning after using Roam Beyond? I tried calling and asking Freedom to explain but the agents don’t know any more details, they simply kept telling me to turn off data roaming and consider switching to another provider.
This is wild that they are spending millions of dollars advertising Nationwide coverage and Roam beyond but won’t let me use it. My usage isn’t even that excessive. What am I missing? How can they enforce this vague FUP? It clearly mentions Majority of usage should be on Freedom which it is.
Is it worth bringing it to CCTS’s attention?