r/g2a

Hey everyone,

I'm genuinely curious if anyone else has experienced this.

I purchased 10 Random Steam Keys from the same seller (World_of_games) on G2A. Before anyone says it, I know random keys come with the risk of duplicates, and I accepted that before buying.

What I didn't expect was that all 10 keys would be redeemed for RollerCoaster Tycoon Deluxe.

The product page advertises a random selection from a pool of 20+ games, so while I expected to receive some duplicates, I didn't expect all 10 purchases to be the exact same title.

I contacted the seller first, and here's their response.

If its a Large Random, why did i recieve the same game every time?

https://preview.redd.it/gyjuh73e2vah1.png?width=780&format=png&auto=webp&s=cb60e1b75aecdc520431b8ba2cd665193c9eb26d

I then contacted G2A Support, and they pointed me to the disclaimer that recommends buying from different sellers because duplicate keys can happen. They ultimately denied my request.

https://preview.redd.it/ubdaj65t2vah1.png?width=790&format=png&auto=webp&s=08eb424d21472f21753ff3244902d6e1aa3024e3

I've attached screenshots of the product page, the list of possible games, my conversation with the seller, and G2A Support's response so everyone has the full context.

I'm not trying to start a witch hunt or claim I deserve a refund. I'm honestly just trying to understand if this is normal.

Has anyone here purchased multiple random keys from the same seller and received the exact same game every single time?

Do these "random" listings typically work this way, where buying multiple keys from the same seller often gives you the same title repeatedly, or was I just incredibly unlucky?

I'd really appreciate hearing about your experiences before I ever buy random keys again.

https://preview.redd.it/3n3bgkwz2vah1.png?width=1205&format=png&auto=webp&s=b7bb50c8cc90a9a7da7264d298f254c71e14d82f

I bought a Nintendo Switch Online 12-month key from seller Lordofstorms and paid through PayPal. I never received a usable key.

The seller initially told me that the order was empty and I should contact G2A support. I did but just in case since I saw where this is going I opened a PayPal case because I had neither the key nor the money back.

G2A then sent information to PayPal, and PayPal ruled against me, claiming that their records showed the digital item had been delivered. I appealed the decision, submitted screenshots and explained that I never had access to any key. PayPal still denied the appeal.

So apparently a seller or marketplace can claim a digital item was delivered, PayPal accepts it, and the buyer is left with no actual way to prove that they never received anything usable.

The seller has still not provided a key or a refund. G2A Support has also stopped responding.

I am posting this as a warning: previous successful purchases do not mean G2A will help you when something goes wrong. Do not assume PayPal will automatically protect you either, especially with digital keys. I paid for an item, never received it, and both the seller and support have effectively disappeared.

Hace dos meses emiti un ticket porque compre un juego y el juego venia baneado a si que contacte a soporte y al vendedor pero ni caso los dos a si que hoy intente ver que pasa pero el bot no ayuda ni tampoco me deja contactar con el soporte ya que me manda todo el rato al mismo ticket. Alguien sabe que puedo hacer??

I speeded about 4,000Pkr (abt $14.30) On buying GTA V when I pay the money game was installing I realized I badly f up, and My I7 3770 and 1 GB VRAM can't support, also that website has no return policy where I buyed from what should I do because 4,000pkr ($14.30) is very large amount for teenager in Pakistan.