Took us a year to get prepaid from 30% to 60%, sharing how
A year ago we were at like 30% prepaid and the cod orders were killing our cash flow. now we're around 60%. took a year of messing with it, no single trick, but since everyone here just says "give a discount" i'll share what did it for us.
honestly the biggest thing was just making prepaid the default instead of cod, and making checkout faster. when checkout was slow people picked cod to get it over with. fixed that and a chunk shifted on its own.
discounts barely moved anything. what worked better was a small surprise gift on prepaid, felt like a reward instead of training people to wait for a sale. and partial cod for the ones who still wouldn't pay full upfront.
we tried going prepaid-only once and conversion tanked, so wouldn't recommend that. and weirdly our aov went up a bit too, prepaid buyers seemed more open to adding something at checkout.
happy to get into any of it.