r/jira

Hi, can Rolling up time, Sub tasks to Issues to Epics be done? If yes, how and as much clear detail as possible please. Currently, we record time on tasks but it’s not rolling all the way to Epic only to issues.

We're evaluating a few Jira dc alternatives right now and have been sitting through a bunch of vendor demos. Most of the conversations around issue migration sound pretty reasonable. The part I'm struggling to get a straight answer on is scriptrunner.

Our Jira instance has been around for years, so we've accumulated quite a bit of automation. Some of it is clearly business-critical.

A few vendors have said things like "we'll help rebuild the logic" or "it depends on the script," but nobody has really explained what that process actually looks like.

For anyone who has migrated away from Jira dc or cleaned up a large scriptrunner setup:

• Did you try to convert scripts one by one?
• Were you able to migrate most of your ScriptRunner rules? About how long did it take?
• If you've already been through this, was it worth it in the end?

I'm trying to understand where the real effort went. The demos make it sound manageable, but I'm guessing the reality is a bit messier.

I recently switched jobs and my new company uses the Jira suite of products. I came from the Connectwise suite. I just missed the conference last month. Short of asking my admins "Can we do X, Can we do Y", Are there any good resources to see their capabilities?

Hey Everyone,

I'm reaching out here (bit of desperation) in hopes to get some insight to the current state of the job market relating to Atlassian/Jira admin jobs. I was laid off earlier this year and I have almost a decade of experience in the Atlassian eco-system, with a majority of that doing backend enterprise administration.

I've been having a hell of a time trying to land an offer, even getting interviews has been a struggle. Wanted to post here to see if anyone has landed a role recently or that is currently navigating the market that has any advice or tips? Or is it just a product of all the lay offs?

Appreciate any advice offered, thanks!!

Hello all!

I'm hoping someone maybe has run into this and could give some insight on how to resolve this issue.

The automation I have built out should only create a single instance of this ticket for the triggering issue.

The rule I have built is as follows:

1. Trigger: Runs every 30 minutes. With a JQL search of: "issuetype = Onboarding AND "Start Date" >= -60d AND "Start Date" <= 2d AND status != Closed"
2. Action: Re-fetch Work Item Data
3. Condition: JQL Condition - IF work item matches JQL = "Type" = "New Employee"
4. Condition: JQL Condition - IF work item matches JQL = "Computer Access?" = "Yes"
5. Condition: Related Work Items Condition - Related Work Items = Linked Work Items - All Link Types - Condition: "None match specified JQL" - Matching JQL "summary ~ "Employee Hire - New Computer"
6. Create new task within ONB project with summary of "Employee Hire - New Computer". Link newly created work item to trigger issue.

__________________________________

I've tried the following approaches, but either duplicate tickets are still created or no ticket is generated at all:

1. Changed the Related Work Item Condition

• Changed the condition from "If NONE" to "If SOME" using the same JQL currently configured.
• Result: No ticket is created if any linked ticket already exists, even when it is not the specific ticket I'm trying to prevent from duplicating.

2. Replaced the Related Work Item Condition with a Lookup Work Items action
JQL used:

```issue in linkedIssues("{{issue.key}}") AND summary = "Employee Hire - New Computer"```

2a. Added a Smart Values condition

```{{lookupIssues.size}} = 0```

• Result: No ticket is created.
• Automation log message: "A search during custom value definition found no issues."

I have a feeling that the related work item condition is not recognizing or seeing that there is a linked ticket with this summary but I'm not sure how to ensure that automation does identify that it already exists or does not. Has anyone run into this issue before? If so, I would appreciate any guidance on this!

Hello to all who reads,

I’m pretty new to the Atlassian scene and I have a customer who is wanting to have a Story configured to be able to see the % field of work completed in a sub-task. Has anyone done this before or know if it’s possible? I use Jira Data Center also not cloud.

is there a easy way to upload a jira csv to sharepoint automatically daily… i created a python script but it just won’t work😭

Genuine question, curious how others deal with this.

When an employee gets offboarded, what happens to all their Jira stuff? Things like:

Filters they owned that the team still uses

Dashboards they created

Open issues still assigned to them

Component leads, automation rules etc

We've been handling it manually and it's a mess, especially when someone leaves suddenly and nobody documented what they owned.

Do you have a script for this? A process? Or do you just leave the orphaned assets and clean up later?

Feels like there should be a better way.

Hi everyone,

I'm new to Jira and I'm trying to set it up for task management.

I created one project/workspace (Energy Services Management) to collaborate with a few external consultants. It contains the usual task workflow (To Do, In Progress, Done).

For my own personal workflow, I created a second project/workspace (PM & EM) where I manage my private tasks. However, I've noticed that the external consultants who have access to the shared workspace can also see my personal workspace.

Is there a way to make a project/workspace private so that only I can access it?

My goal is to keep one shared space for collaboration with external users and another one exclusively for my personal task management.

I'm probably missing something regarding permissions or project visibility, so any guidance would be greatly appreciated.

Thanks in advance!

https://preview.redd.it/ncs5pwkmql9h1.png?width=1653&format=png&auto=webp&s=c7d6c5b39d3dd0b7d4113651b6a8318ec1fe1088

We have a dozen products were are migrating into jira and bitbucket

In ADO you make one project per team with many repos under it

The closest thing to a project in jira seems to be a space - do you normally create one space per product, or one big one for the team?

If it’s multiple spaces, how do I get a kanban across all products?

Where’s the best place to learn about jira best practices for someone who won’t have time to learn in detail haha

Hello again,

We have a JSM space for customer issues. We are using a couple different Software projects to manage new customer on boarding and migration from our old solution to the new solution.

This is my third attempt to figure out how to link organizations from JSM to Epics in a software project space. I still can’t figure it out.

Am I using the wrong space type for managing the on-boarding and migrations or it there now straight forward way to link organizations from JSM to other spaces ?

Thanks

By god Rovo is actually hot garbage. Genuenly every single use case i could have always exceeds 50 items.

in 2026 even my own home run ai agent can do better. Atlassian really can't do anything right these days.

Has anyone had any luck automating the application of data classification with "send web request"?

I need some kind of panel I can manually add jira tickets, and start "working on them" and stop "working on them" for it to automatically log.

My problem with tempo is that its overcomplicated, too time consuming and not customizable.

1. it has trackers but:

- I have to manually open the ticket to use its tracker -> inefficient when jumping between tasks

2. It have a timesheet/mywork panel but:

- I add tickets manually

- If I include the closed tickets aswell, it'd be cluttered -> I cannot log on closed tickets

- it is not tracker based

Hi All,

I need some assistance cause I am feeling beyond stupid. I simply want to create a simple line chart UP and DOWN(as a widget/gadget in the reports section) of our bug count (done expected line to go down), new bugs (in any status line goes up).

I do not want to sue the created vs resolved as this results in 2 lines. I simply want UP and DOWN over X months.

Am I missing something, as I have been trying to find a solution for hours.

title. i’m trying get practice and learn how to manage permissions, people and just general things all around. what’s the best way to do that when it’s just you on your own instance?