How do you handle churn/ measure it? Does the platform you use offer any tools to help with this?
simple enough question, I'm curious how other people deal with users churning out of their courses, and if any of the platforms they use has built in tools (standard or pro plan) that make it an easy. seamless process to address.
according to current market trends the average course has about 6 - 9% churn per month, with the weakest course seeing as much as 12 - 20%.
most people here probably also know that the self paced courses tend to churn more, as well as the general interest 1 and done type courses.
combine this with reportedly low completion rates and it doesnt paint a very good picture.
so what do you do?
also would like to know what kind of stack is best to pair with the other platforms to get a reliable picture on churn overall.