r/promotionalproducts

Koozie Group

This supplier used to be one of the better ones to work with in my career. Over the past couple of years, the outsourcing of the entire sales and customer service departments have been insane.

From mistake after mistake, to literal impossible resolutions, I think they will be done soon.

Currently I’m waiting for a refund on a month old order they shipped 4 states away, 3 days after the in hands date.

Keep in mind, I spent probably around 4 painful hours “making sure” we were good to go prior to the blunder.

Has anyone else experienced this??

reddit.com
u/wolfpax97 — 5 days ago

Want custom promotional products for client onboarding that will stand out

Just joined an up-and-coming company as the new HR Manager and got the green light and budget to start an appreciation program. We're only 26 people, but I want to give out gifts a few times a year and put together a solid bag of stuff for new hires when they join.

Curious to hear from other managers who bought into this idea and made it work. What'd you choose, who'd you go with, and did it have the effect you hoped?

reddit.com
u/truecakesnake — 5 days ago

HELP! URGENT CUSTOM LANYARDS NEEDED ASAP [SAN DIEGO]

Looking to help out a friend in a pinch! A package of custom lanyards were lost in the mail for an event starting in San Diego Sunday, October 11th. Posting to see if any printers or suppliers would be available to recreate this order by EOD Saturday, 10/10 or first thing Sunday AM.

Details:

(400) Black Flat Satin Lanyards

Customized with 2-color logo

Please reach out if you are someone who could do it or have any recommendations!! Thanks community.

reddit.com
u/Mamaknish — 5 days ago

🚨 LOOKING FOR A REMOTE VA WHO ACTUALLY KNOWS THE PROMO INDUSTRY?

Hey Promo Friends! 👋

Putting this out there in case anyone is looking for a Remote VA with actual promo industry experience. 😊

I’ve been in the promotional products industry since 2023 and have experience with the day-to-day work that keeps orders moving.

I can help with:

📦 Order processing & monitoring
🔎 Product sourcing
💰 Quotes & pricing
🎨 Basic mockups using vendor tools + Canva
💬 Customer service
🚚 Shipping updates & tracking
📋 Vendor/order follow-ups

I’m also familiar with commonsku, ESP, Sage, Monday.com, Canva, and different vendor websites/tools.

Basically, if you need someone who can jump in and say “Yep, I know how this works” instead of starting from zero — that’s me. 😂

I’m currently open to remote VA opportunities, whether you need part-time support, ongoing assistance, or help taking some of the workload off your sales team.

📩 Feel free to DM me! I’d be happy to connect and discuss how I can help.

Promo industry experience + VA support = one less thing for you to worry about. ✨

u/Unable-Memory012019 — 9 days ago

is non-compete important?

If I was planning on starting a promo distributor business, but I get a job as a promo sales guy for a company, can I use what I learned to start my own company few weeks later? If that company focuses on main sector like Construction companies to sell to, can I also target Construction companies after I start my own? obviously I wont steal any company info, list, or anything like that. what is the ethical way to do it?

tldr: joining a company to learn the business then starting my own, but can I target the same sector as the company i learned from? not going after their existing clients ofcourse that would be unethical. but targeting the overall industry, same one they taught me how to work on? thanks in advance

reddit.com
u/Good-Inspector-5963 — 14 days ago