r/protools

Hello, I know this is not Pro Tools specific. But my Avid S1 control surface has been malfunctioning. The first 2 channels (channel 1/2) on the control surface no longer do motorized faders. The faders change data in Pro Tools, but do not automatically lock to changes coming from Pro Tools.

Has anyone encountered this issue? And have you fixed it? I'm pretty handy and can get into the PCB if I need to - if I know where the issue is.

This is a brand new issue as it's been working fine for years. All other channels work fine. I've confirmed this issue in Test mode. All other features, like Solo/Mute/Pan all work on those channels. Avid has been almost NO help as usual. They've asked me to send it back to Sweetwater where I purchased it from, rather than taking on the RMA. Sweetwater says 4 weeks until replacement and I cannot be without it for that long. Thanks!

Yes, I reached out to UA. Maybe someone had a similar issue, it might nog be related to a specific brand.
So I downloaded and installed Sinusoidal Run Rhythm (AAX). It is showing up in my Plug-ins folder but nowhere in ProTools.

Things I tried:
- reinstalling and choosing to install all options besides AAX
- deleting plugincache folder
- deleting prefs
- moving the plugin out of the plug-ins folder and have PT rescan for plugins, then moving it back
- tried selecting it from slots on MIDI, audio, mono, stereo, bus - tracks, it’s just not there
- tried the plugin search function in PT

Mac Sequoia - Intel iMac
Latest version of Pt Studio

I'm on Windows 11, but this is an issue that goes back years and also occurred on Windows 10.

Pro Tools will not keep my control surface connected at all. Other DAWs don't give me this issue. I've owned three PreSonus FaderPort 8s, and I now own a Behringer X-Touch. The issue still remains, and it's driving me crazy. Restarting Pro Tools and the control surface will fix it for a very short while, and then it stops working again. Even that solution doesn't always work.

Can anyone please help me solve this issue?

Things I've tried:

• Running Pro Tools in administrator mode. (It worked for a few days after doing this, then stopped again.)
• Trying different USB ports
• Using powered USB hubs
• Trying both USB 2.0 and USB 3.0
• Using different USB cables
• Reinstalling Pro Tools
• Reinstalling the control surface drivers
• Checking my power plan to make sure it doesn't put USB devices to sleep
• Disabling "Allow the computer to turn off this device to save power" for the USB hubs in Device Manager

Does anybody know how to make it default to MacBook Speakers in these instances? Seems like a no-brainer, but this is always the default behaviour! Any else had this and fixed this issue?

macOS Sonoma 14.3.1

ProTools Studio 2024.6.0

I've been having an issue for some time now where Pro Tools crashes almost immediately when I open an existing session and start working. In order to prevent this, I have to:

1. create a new session
2. import the full session data of whatever file I want to work on, into the newly created session.

This new session will work fine for hours until the next time I close and reopen Pro Tools. Then, this same new session will freeze immediately, and I repeat the process, having to create a new project and import session data every time I use Pro Tools.

I've tried deleting Session File Backups and Pro Tools preferences.

Doesn't seem plugin related since the same plugins work fine in the new session after importing session data.

Files are on hard drives, not on a cloud.

The session data import method is an annoying workaround I've been dealing with but it's getting too frustrating. Would be grateful to figure this out! thank you 🙏

Almost every other song I make I start hearing popping in my songs. It starts off perfect, then all of a sudden I start hearing these annoying clicks and pops on the beat only. I usually download my beats from YouTube as mp3. Then usually drag and drop them but I attempted to import but caused same problem. I’m running 48 kHz sample, I’m running 128 sample buffer size. Idk what else it can be. The beat sounds good on its own when I play through my computer. It only happens once in session, it also present in my songs after bouncing… any help? I’m also on a MacBook Air one of the new ones. Could it be my Mac storage too full?

I'm thinking of upgrading my 2019 Intel Mac Pro (tower) to a new Mac Studio. The current chip options are M3 Ultra or M4 Max. Any input as to which is better to run a PT HDX system on? Also, if you have this set up, which external chassis are you using to house your HDX card(s)? Thanks in advance for your input.

anyone here trying Golden Gate? I know the general guidance is to wait a year or two before upgrading OS and I completely understand that.

In this case, I am using ProTools mainly on my Windows PC in my Mac is secondary. I’m wondering if anyone has any experience running the latest protools in the Golden Gate beta?

protools version 25 or 26. whatever is latest.

Hello there. We’re trying to get a download link for Protools 2026.1 as it sounds like it’s safest for Tahoe but it does not seem to be on the avid download list. Just jumps straight past it.

Is there a way to download the in between iterations still?

Thank you.

happens only in the session im working on. i press play and after 5 bars midi tracks stop playing. everything else keeps playing. the audio doesnt cut off abruptly, after the last note i still get the reverb, delay etc. what could be the issue?

EDIT: i just noticed it happens in every session, even the tempo track stops playing after 5 bars. the only things unaffected are audio tracks