r/rpa

▲ 9 r/rpa

An RPA agent where the person who knows the task writes the automation in plain language, and the bot asks before it guesses

Anyone who has maintained RPA bots knows the two classic pains: a selector breaks as soon as the site changes, and every automation needs a developer to build and maintain it, far from the person who actually knows the task.

I've been building ANCHOR, a research project at my university in Brazil, to try a different split. The person who knows the task describes it in plain language ("Register Maria Silva, IT department, contractor, and save"), and the system runs it in the browser. It runs locally, with small open models through Ollama (Qwen 3.5, 4B and 9B) on a 4 GB GPU, so no data leaves the machine.

Who controls what

  • The LLM only plans. It turns the request into steps, using the names of the elements on the page. It never clicks anything.
  • A deterministic heuristic finds each element, and refuses when it isn't sure.
  • Then the user decides: the candidates are numbered on the page, the user picks one, and the choice is remembered for the next runs.

What matters for day-to-day RPA (version 0.3)

  • Saved automations: the task is learned once with the model, then replayed without it, in about 3 s per run, with parameters and one run per row of a spreadsheet.
  • When the site changes, a saved automation recovers (by asking the user, or by replanning with the model when no one is there), keeps the fix, and records it: what failed, what replaced it, and how. Every recovery can be reviewed and undone.
  • Sensitive actions ask first: deleting, saving, sending, paying, downloading, uploading, cancelling something irreversible. The decision is saved per automation.
  • Each action's effect is checked (the page changed, the field kept the value, no error appeared), and the end of a run is checked against what was actually done, so a run that didn't do the task doesn't end as a success.
  • Page content can't give orders: instructions hidden in pages are treated as data.

A benchmark against a classic script

30 tasks on pages altered in 5 levels (renamed IDs and classes, synonyms like "Save" becoming "Submit", restructured layouts, cookie banners and hidden sections, lookalike decoys and injected instructions), 150 runs per executor and model, with no user:

Executor Tasks done False successes
Fixed-selector script 53% 0
LLM in control (4B / 9B) 68% / 72% 33 / 41
ANCHOR (4B / 9B) 82% / 84% 2 / 1

The script was perfect where labels changed (it doesn't read them) and failed where IDs and structure changed; the LLM in control often claimed success without doing the task. ANCHOR's weak spot is content hidden behind a "Show more" button. These are development numbers; a closed test set is waiting for the 1.0 run.

What's next: uploads, downloads, new tabs and data extraction (0.4), then a local interface with a "Run" button per saved automation (0.5).

I'd really value feedback from people who build and maintain bots: would you trust a bot that recovers on its own if every fix is recorded and undoable? What would you need to see before using something like this on a real process? And if you try it, failure cases on real sites are the most useful thing you can send me.

Repo (source-available, PolyForm Strict): https://github.com/LucasDantas2701/ANCHOR


Disclosure: this is my own project. I designed the system and the evaluation, and wrote the code with help from an AI assistant (Claude). English isn't my first language, so I also used it to help write this post.

u/RepresentativeKey122 — 5 days ago
▲ 7 r/rpa+2 crossposts

Do you work with AI/RPA automation? Bachelor’s thesis survey (5–7 min)

Hi everyone!

I’m currently working on my Bachelor’s thesis about AI-based process automation and human–AI collaboration in the workplace.

As part of my research, I’m conducting a short survey focusing on people who have experience working with AI-based automation, RPA, Intelligent Process Automation, Intelligent Document Processing, or similar automation technologies.

The survey explores topics such as:

  • how automation affects manual workload and creates new tasks,
  • how employees experience errors and exception handling,
  • trust in AI-based automation,
  • and how automation influences human decision-making and autonomy at work.

⏱️ It takes approximately 5–7 minutes to complete.

If you have experience working with these technologies, I would really appreciate your participation. Your responses will be used solely for academic research as part of my Bachelor’s thesis.

🔗 Survey: https://docs.google.com/forms/d/e/1FAIpQLScV7pcf8dNUeeCfay1YZ2r-Np4pK9GMlqi4cEF6WJEa1FEmMA/viewform?usp=dialog

Thank you very much for your help! Feel free to share the survey with colleagues or others who work with AI-based process automation.

u/Icy_Original_9512 — 10 days ago