r/secretlab

I got the magnus pro xl desk. Do I need a mouse pad or will the mat be enough?

Everyone on here always shows their setup in the sitting position (logical, no hate) but can anyone update on the wobble at standing height when having 2+ monitors and extras on the desk top?

The main reason I've been looking into standing desks is to help with back problems from sitting long hours, the magnus pro seems honestly like a bargain compared to recreating something with all the features myself in a four leg configuration, just worried about the potential wobble. All vids on yt are either shills or from years ago.

If anyone has time, please drop a vid showing stability at standing height, ty

Now i would never do it if I was sweaty, but after swimming then taking a shower to remove any chlorine from the hair, i tried sitting in the chair when i was dry.

and the leather has a nice feeling, i would sit in the chair with no shirt on occasionally, when i am sure i am clean and not sweaty.

am i ruining the chair?

I get a 1000$ wellness fund from work and I intend to use it on the magnus pro to basically jumpstart my home office. I was just trying to gauge how people feel about the desk/ if there was anything i should look out for when going to purchase

Ordering the chair for my wife (hip and back issues, but loves my current Titan Nanogen)

Opened the site

1. Select Chairs -> Shop All
2. Scroll down to Nanogen
3. Click buy
4. Select colour/varient (Black)
5. 2 days later receive the hybrid leatherette.

So it turns out the variant/colour includes the material and the Nanogen chairs are waaaaay down at the bottom below the fabric chairs.

So despite specifically clicking the Nanogen model on the chair page, changing what I thought was the colour to the top listed option changed the whole chair.

So, what do I do. Its still in the box, is it worth going through an exchange? does anyone have experience with the hybrid vs Nano?

Planning to upgrade my table to the magnus pro, was wondering if anyone is using a non secret lab monitor arm on it rn? Am worried that there isn’t much clearance for the traditional monitor arm clamp.

Honestly can't complain

I was worried about the firm feel but it's actually amazing for my back.

Ordered a MAGNUS Pro and realised not long after that I’d picked black instead of white.

Messaged support pretty much straight away (couple hours after ordering) asking if they could either change the colour or cancel it so I could just reorder the white one. They confirmed it hadn’t actually shipped yet, but said it had already been “processed for shipment” in their system so they couldn’t make any changes or cancel it.

I asked if they could get someone in fulfilment/the warehouse to stop it before it left and apparently that’s not possible either.

So now I’ve basically got to let this massive desk get delivered to me, then send it back, pay around £50 return shipping, and order the exact same desk again in white. Or I could refuse delivery and chargeback.

Picking the wrong colour was my mistake, but it’s still pretty ridiculous that the cancellation window is apparently so short that the order becomes completely untouchable before it’s even left the warehouse.

Support were really polite but it just seemed like a lot of "my hands are tied", I don’t really blame the agent but it just feels like a really clunky process for something this expensive and bulky.

Anyone else had similar issues with their returns process and how did you deal with it? Or is it as I say it is and do I just bite the bullet?

Hi all,

Anyone had any issues with the dual monitor arm clamp becoming loose on the secretlab desk riser when trying to move the monitors?