r/swappa

▲ 0 r/swappa

Buying from a first time seller, suspicious interaction over an undisclosed screen swap. What would you do?

I bought an iphone recently from a 1st time seller. Everything in the listing looked good and I trust swappa's return process a lot. The phone was advertised in good condition.

So I get the phone, check the settings to see if the battery and screen match. Battery doesn't match -- was advertised at ~88%, actually around ~86%. Strange. But a bigger concern was that the phone reported the screen was replaced with a genuine screen.

I asked the seller about this. They mentioned that they do not remember swapping the screen, but if they did it would have been at an apple store.

This to me is a giant red flag. Much moreso than saying 'I forgot about that' even if they're lying. Who doesn't remember a $400 repair? By everything I can tell though, the screen does seem to be genuine and works fine, but I don't have another iphone of that gen to compare it with.

This on top of the fact it was a zero feedback seller is just making me so nervous to keep the phone.

Any advice? If I didn't get such a good deal on this phone (~$50 less than comparable phones on swappa) I think it'd already be sent back.

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u/Chuu — 10 days ago
▲ 3 r/swappa

First time selling - had a few questions

Hi all, this is my first time listing a phone on Swappa. Wanted to ask a couple questions. What shipping service does everyone recommend I use, and how much do you typically pay for shipping? Wondering if I have to go with a specific service or find something that has more insurance than the standard USPS $100. Secondly, is there any way a buyer can lie about the phone I send to try and get money back from me? Is there any protection for the seller?

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u/incogsnitos — 10 days ago