Does anyone knows about airtag for dogs because three days ago my dog ran away but luckily he was just outside my house but it's not safe for him to go outside without any family members. After that I got so tensed that what if he runs away again so I want to know if there are any airtags for dogs so that I can connect it with my phone and my family member's phone.
My cat is extremely adventurous and I’m in the market for a tracker. I’m thinking between the 6 mini or just the Mini.
Is the extra money worth it for the Cat 6 mini?
Does anybody know which country does offer a monthly plan? I went looking through their website site and it says they offer monthly in “select countries” but I clicked through each country, and it seems like they don’t. I’m thinking about just returning this tracker, I really wanted to like it.
Hi,
Suggestions for a dog activity tracker? I was about to buy Fi but saw mixed reviews. The main thing putting me off is that it’s not a pedometer for the steps and route but rather an AI generated based off the route. eg a dog running around in circles gets the same route and steps logged as one walking on a straight line.
I’ve just seen PitPat… looks good?
What about Tractive? I had one many years ago but I think they’ve progressed a lot since.
Thank you
I have an inside cat and got the tracker in case she ever escapes and for health tracking but the GPS is so inaccurate I’m starting to question if she leads a double life while I’m asleep
hi, im a first time tractive user and i just wanted to ask if the gps tracking is always this... slightly inaccurate. me and my mum decided to check how the tracker works so i went out with my cat to the far back of our garden (where the red line is) however on the app it showed that he was several metres away deep in our neighbourhood park just outside of the fence. is this inaccuracy normal? or is this one of the several gps tracking problems which i have seen all over reddit?
Hi I recently got the cat mini 6. Mainly wanting to track their sleep and activity. And it's saying my cat has barely moved when I've literally witnessed him running up and down all day.
It's been saying he has less activity than my elderly Persian cat. Which again she's sleeping next to me and he's running laps around the garden lol.
Is there anyway to make it accurately pick up their activity better? So the minutes of activity per day are more accurate.
I got a new phone and now several times a day I get a notification "Your Tractive is nearby. Start tracking now!"
Of course it is. I have two dogs and I work from home. I don't need to be alerted multiple times a day that they're near me.
I have the Tracker On/Off notifications set to off. I've tried uninstalling and re-installing. Any suggestions for what to try next?
Hi everyone, I’m really desperate to find more contact info for Tractive, as I’ve reached out to customer service 3 times and twice I’ve received the exact same email, and I’m now waiting for my 3rd reply, which I can guarantee will be the same.
I’ve been using Tractive for a year for my 16 year old cat Jasper, as he is an outdoor cat as we grew up on a farm. He loves to go on wanders near farms by my house and around fields. I got this tracker as sometimes he wouldn’t come home for a while, and with his age it’s just an extra layer of security for him and his wellbeing.
I’ve been having issues with the battery life, and Tractive hasn’t been any help. It’s now led to me charging it one night before bed, putting it back on him at about 10pm, him going out while I was asleep, and by 10am the next morning his tracker was completely dead.
He’s now been missing for 6 days, and I’m manually searching all the land around me, in bushes, in fields, at farms. I’m from the UK and the weather has been so hot, he’s old and I’m worried to death, had I known his tracker would have died that quickly I’d have never let him go out. I’ve tried emailing individuals that may work for Tractive that I’ve found other people talk about on the Reddit, such as a Michael and a Wolfgang, and I’ve not received any response.
I’m devastated, and all I can do is just keep searching, and if I find him I don’t even know what to do with his tracker as the battery is clearly broke or defective.
If anyone has any sort of contact at all that I can email, ring or anything I would really really appreciate it, as I’m ripping my hair out over the lack of care, and it really seems like they aren’t even reading my messages and are just sending me the same automated response.
Hi there! Instructions do not directly say anything about the collar placement and I’ve seen a mix of photos of the tracker below the neck or behind the head. Is there a best placement? Thanks!
Hello!
After waiting a few months I finally got the Cat Mini 6 yesterday. So far, I really do love it! My only issue is the battery. I believe I had read that I needed to keep it on the charger for 2 hours and I did and it never went past 92%.
My cat was out all night and he came back inside at 72% so I figured eh what the heck I’ll just charge it since it’s hot outside and he’s in for awhile. Again, on the charger for more than 2 hours and it went from 72% to 90% (no in between, I checked within the first hour and it said 72% still). Anyway in the last hour it has gone from 90% to 91%.
Is this normal? Do I need to contact them?
Title is the problem.
I've already contacted support, but the very deaf, very beagley beagle is without GPS tracking and very upset with his lack of iff leash time.
Tried power cycling, no firmware to update that I can find, and tried plugging it in then holding power down for 10s.
We don't use the low power modes bc his escapes tend to be at full beagling speed (a mile ever 3 min).
Is there anything else to try here?
Hi, I'm layering onto the threads that point out Tractive's terrible post-sales support. I have two Tractives, one that works great and the other that does not work - at all. This should be great for support since I can demonstrate a base case against an anomalous one, right? I have contacted Tractive at least 4 times in the last half year asking for help in replacing the battery or the tracker (it is still under warranty). I've even offered to pay! I get consistently referred back to their "helpful" set of FAQ's.
It is disappointing because the product is important for us pet owners, and when it works it is actually a real piece of mind. Somehow along the way though they've decided helping their customers is too much trouble. Think carefully before you buy.
Hi! Our puppy chewed the rubber attachment on her Tractive two days after the 30 day satisfaction guarantee mark (naturally). It broke two of the rubber band like things, and caused some damage to the case as well. Does anyone know of any hard-shell/stronger chew proof casing for the Tractive? We LOVE the app's features so far and it's given us great peace of mind, but knowing it can be broke off so easily is alarming given its purpose. Thanks! Thankfully we purchased the warranty so I'll be putting in a claim, but I want to make sure this doesn't happen to the second one.