r/tutanota

URGENT

Hello Tuta Support Team,

I hope all is well

​My newly created account, was automatically suspended shortly after registration.

​I believe this is a false positive triggered by the automated anti-abuse system, as I am a legitimate individual user setting up a private personal inbox. I may have been using a VPN during registration, which I understand can sometimes flag accounts.

​Could a team member please manually review and restore access to my account?

What you think guys?

https://preview.redd.it/mua86tw4e7bh1.png?width=1132&format=png&auto=webp&s=a04a8c3827dfe39e46d16ee6a28108a7d742798a

dostaje opóźnione wiadomosci na e-mail o dziwnych godzinach, czasem jakby w odpowiedzi na to co robię na telefonie. Nie mogę napisać maila do obsługi tuta bo chcą pieniądze za bezpośredni kontakt.

With labels, I feel that it would be better to apply the label as soon as I click on it, rather than waiting for me to also click the "Apply" button. I can't think of why you need both. To me it is conflating standards for a pop-up window with a menu drop-down.

I'd prefer it is changed so it immediately applies and closes. I think the Apply button is trying to deal with multiple labels, but to me the industry-standard workflow would be to just apply one label with each open of the menu, else if you want multi-select you can click the icon of the label rather than the text to change it to checkbox format, and then you might have an Apply button or just close it again by clicking out or re-clicking the Labels menu button.

The current state with the Apply button seems to have deviated from standard in a way that increases the risk of data-loss where it's easy to not notice the Apply button and you're confused why the menu is still there so you close it by clicking away, which loses the label choice.

Tuta recently posted this...

https://www.reddit.com/r/tutanota/s/Oym1a1uAEb

However the guide sort of glosses over the export/import of emails.

Outlook exports in PST format, Tuta imports EML or MBOX.

Some more detail on the process of importing would be very helpful.

Anyone else wish Tuta would let you log in with just email + YubiKey, no
password? Other services already do it with FIDO2.
Would be a game changer for those of us using hardware keys. Any word on this being in their roadmap?

I paid for an @tuta.com address, and assuming I do not renew later:

• Will the mailbox remain active and continue to work?

• Will the mailbox remain but no longer be usable?

• Will it enter some kind of “freeze” period, then expire or become recoverable after re-subscribing?

If anyone can share an official explanation link, that would be great.

Cheers.

Tutamail has been a horrible experience so far. I randomly got logged out of my account, my password that is literally saved is not working, and my recovery kit does not work. This is the second tutamail this has happened to. Wtf is going on. What am I doing wrong???

Edit: It was a new sign up approval bug.