r/tuxedocomputers

Hello,

I yust performed the upgrade to Linux 7.0 provided by Discover, and received an error message:

>Das Installieren des Pakets ist fehlgeschlagen:
Error while installing package: installed linux-headers-7.0.0-108029-tuxedo package post-installation script subprocess returned error exit status 11

I see that there is a new 7.0 kernel installed, but initrd.img-7.0.0-108029-tuxedo is missing. I didn't try to reboot but assume, that loading that kernel will fail. What should I do now?

My system is a TUXEDO Stellaris Slim 15 AMD Gen6 with an up to date TUXEDO OS.

Thank you for testing the TUXEDO OS Debian Open Beta and for helping us improve it!

We are aware that GitLab's current registration and verification requirements can make it difficult for some users to submit bug reports. While GitLab remains our primary development and issue-tracking platform for now, we don't want a GitLab account to be a prerequisite for contributing feedback.

For the duration of the Open Beta, you can therefore reach us in three ways:

1. GitLab — preferred for bug reports:

If you have a GitLab account or can create one, please submit issues directly there.

This remains the best option for structured bug tracking, follow-up discussions, and keeping development information in one place.

2. This Reddit thread — alternative Open Beta feedback channel

If GitLab registration is preventing you from reporting an issue, simply post your feedback as a comment in this thread.

Bug reports, usability feedback and other observations about the Debian Open Beta are all welcome. Where appropriate, we may transfer relevant reports into our internal development workflow.

To help us reproduce issues, please include as much of the following as possible:

• Your TUXEDO device/model or relevant hardware
• TUXEDO OS version
• What you expected to happen
• What actually happened
• Steps to reproduce the issue
• Relevant logs or screenshots, if available

Please do not post personal, sensitive, or confidential information publicly on Reddit.

3. E-mail — for reports you don't want to post publicly

You can also send feedback to: tux@tuxedocomputers.com

Please explicitly state whether the contents of your message may be used in a public bug report or discussion. For example, include one of these lines:

Confidential: No — the information may be transferred to a public issue.

or

Confidential: Yes — please keep the information private.

This helps us make sure we handle your report in the way you intended.

Changing our complete Git and CI infrastructure during an ongoing Open Beta is not something we can do responsibly without disrupting established development and QA workflows. However, evaluating alternatives and reducing barriers to community participation is on our roadmap.

And this is not only about the Open Beta. We want continuous community feedback to remain an important part of TUXEDO OS development beyond the Beta as well. Making it easier for people to participate — regardless of whether they have an account with a particular third-party service — is therefore something we want to improve long-term.

Thank you for testing, reporting, discussing, and helping us make TUXEDO OS better!

I'm new to Tuxedo OS. I see that apt-upgrade is disabled.

What's the best way to upgrade Tuxedo OS/Debian, via command line?

apt dist-upgrade or apt full-upgrade?

Currently, the primary venue for tracking issues is GitLab. However, for many new users - myself included - the GitLab registration process has become a major roadblock. GitLab now frequently mandates a credit card verification or complex phone authentication just to create a free account, often flagging standard residential IP addresses or privacy-focused setups as "suspicious."

Why this matters:

• Reduced Quality Control: The users most likely to test software and report bugs are often privacy-conscious. If they are blocked from signing up without jumping through invasive hoops, TUXEDO loses valuable testing data.
• Barrier to Entry: For a Linux distribution, requiring financial information (even for verification) or forcing accounts just to file a bug report feels like an unnecessary paywall. It discourages users from contributing feedback entirely.

Could the team consider:

1. Alternative Issue Tracking: Is there a way to open a more accessible feedback channel (like a dedicated forum or a simplified ticketing system) that doesn’t require aggressive account verification?
2. Public Reporting: Could you enable guest issue creation or allow bug reporting via a moderated email alias so users don't have to create third-party accounts at all?

I love the hardware and the work TUXEDO is doing with the OS, but I want to make sure the process for helping improve that OS is as open as the software itself.

Hi,

now, since the Open Beta for TUXEDO OS on Debian Testing has been released, we hope for many of you take it for a spin and put it through its paces. We are looking for your bug reports, feedback, and suggestions. We have one big ask, though: Please direct your input to our GitLab instance that we have set up for this. The link will take you straight to the template to open a new issue. It will make our job a lot easier if we have all of your input in one place. Thank you!

The livestream recording is now available!

I installed the new Tuxedo OS based on Debian and I notice when I restart it shows this GRUB-like white screen where it asks to select Tuxedo OS and if I don't do anything after a few seconds it boots Tuxedo OS. I don't have any other OS installed and I'm not dual booting, I want to make this screen not show up at all.

I tried sudo nano etc/default/grub, but it says the file doesn't exist so I'm guessing that's not a GRUB file, but something else. So what can I do to make this hidden or disabled so Tuxedo OS starts booting immediately after I restart or power on my computer?

Dear all,

is it possible to enable the Nextcloud talk in mytuxedo.de ? Files calendar and notes works perfectly so far.

Being that I only have one Tuxedo laptop, I want to install the Tuxedo/Debian beta onto an external SSD for testing.

My understanding is that before installation, I need to use Gparted in the live environment to temporarily disable the ESP flag on the internal system SSD. Then I install Tuxedo, then re-enable the ESP flag on the internal SSD before I reboot.

Does this sound about right?

Note: I attempted to install to the external drive using QEMU but my laptop couldn't see/boot the drive.

On Sunday, August 16, we will announce the availability of TUXEDO OS Open Beta. Read all about it here.

We have a new blog post out, explaining our kernelkoncept concept for TUXEDO OS, based on Debian Testing.

This week my IBP arrived! Very happy with the machine so far. As I'm slowly migrating my work stuff/settings etc to this new computer I noticed I can't control the charge levels for this device.

I run Debian with Gnome, on my ThinkPad I can set this feature in Gnome settings. But here the entire option is not even present.

In the setup/Bios/whatever it's called I cannot set anything regarding charging as well. And finally Tuxedo Control Center does not have anything similar, while I see al lot of screenshots on the internet suggesting there should be a profile for stationary use (with charge reduction) but not for me.

So is this feature unavailable on this model? Or is there already some smart behind the curtains preservation optimization present? I don't know, so I hope someone here does.

Let me know if I need to share specifics. Thanks!

Hello,

I am considering purchasing a Tuxedo InfinityBook Pro 15 - Gen10 (AMD variant) and have a few questions. This is the first time I'm seriously considering a Tuxedo/non-mainstream brand like HP/Dell so have lots of doubts but excited about the prospect of finally not having to fiddle with things to get them to work on Linux. I've also spent some time reading few of the older posts which has already answered several questions.

The reason I'm considering AMD over Intel is mainly the processor, as I can get the higher tier on AMD (one of the AI 9 variants), though at a loss of certainty of Thunderbolt 4's guarantee of performance and the lack of WiFi 7 which I'm keen on having.

General

1. For the AMD variant: any real-world performance/thermal difference between the Ryzen AI 9 365 and HX 370 in this specific chassis, given both share the same cooling?
2. Are the batteries proprietary to Tuxedo? Can also be purchased from an independent vendor/retailer?
3. Does this model use open coreboot firmware or something proprietary?
4. For long-term users of Tuxedo laptops in general, how long do these tend to last? My HP Elitebook/Probook laptops tend to last well over 5 years (usually only requiring a battery replacement and RAM upgrade).

Wi-Fi

1. Does it use a standard, unrestricted M.2 2230 E-key slot for Wi-Fi, or is it locked to specific certified modules?
2. Does swapping the Wi-Fi card myself (e.g. to a MediaTek MT7925 or MT7927) void or affect the warranty? Will adding one of these cards enable WiFi 7 and maintain 6 GHz on AMD variant with Linux? Based on what I've read so far, it seems that neither WiFi 7 not 6 GHz are going to work with the AMD + Linux combination.
3. Are such WiFi modules even easy to procure as an individual (assuming support lands at some point)? I've searched for the Mediatek models and can't find them on any of the typical UK retailers like Box.co.uk, Overclockers.co.uk, CCL, Scan etc. Amazon has a few listings but they appear generic models using the Mediatek models from unknown sellers, not Amazon themselves.
4. On the AMD variant FAQ, there is a mention of MediaTek as an “alternative with its own limitations”. Does anyone know what exactly are those limitations?
5. Is there a firmware/BIOS allowlist that could block a non-original Wi-Fi card from being recognized?

Known issues

1. Is the Motorcomm YT6801 LAN driver manual installation still required if not using Tuxedo OS? If using Ubuntu 26.04 which ships with Kernel 7, is it already included? I tend to stay on the latest Ubuntu version (not LTS) and from the sound of it, the official WebFAI method only supports LTS so wondering if I'll still have access to the drivers.
2. Are there any other disclosed hardware quirks not listed on the FAQ page?

Dual-boot & encryption

1. What breaks when combining full-disk encryption with a dual-boot Windows+Linux setup — is it a hard incompatibility, or a supported-but-untested configuration?
2. If I want encryption, is single-OS (Linux only, no Windows) the only supported path even if I'm willing to install/re-install both myself?
3. Custom partitioning isn't supported, but there is a page describing how to install Windows then Linux. Does this impact warranty/support in any way if I do it myself?
4. If I don't like Tuxedo OS after trying it, can I install standard Ubuntu (non-LTS) instead without impacting warranty/support?

Warranty & support

1. For a UK customer, what's the typical round-trip time for a repair shipped to Germany, and who covers that shipping cost? It sounds like outside the EU customer has to pay for shipping but wondering if there are any real examples where people have had to do it.
2. Is there any statutory or otherwise return window (like within 30 days of delivery) if one doesn't like the product? My main concern is with the touchpad and keyboard on which there are a lot of mixed opinions. Additionally, audio and webcam seem to be rated consistently bad but wondering again if it will be bad enough to make me want to return it.
3. The warranty link only shows an old document from 2014 in German. Does anyone have a current English version of this document? I can't seem to find it on the website.

Many thanks for taking the time to read and respond!

I was hesitant to send in my Tuxedo laptop for repair but finally decided to do it because I had a slower replacement laptop available. I thought it would be complicated but Tuxedo Computers sent me a DHL return label with a paperless trade barcode (C-PLT-...). I.e. the customs declaration was done digitally and sending it back to me was without problem as well. Altogether it took more than 3 weeks for shipping, repair, and shipping back. The repair was done well and I hope the laptop will serve me for some more time :-) Thanks!

Tuxedo has its own kernel with fixes. It is installed automatically with tuxedo-tomte. It is working fine.

Kernel 7 has "higher" version number and it overwrite the tuxedo 6.17 kernel.

I was wondering when there will be tuxedo version of Kernel 7.x that will be installed automatically as kernel 6.17 before?

P.S. I'm using Ubuntu 24.04.4

https://preview.redd.it/0ie0nepphyih1.png?width=640&format=png&auto=webp&s=5f955eee0c2baafa5436a7f63e61e771c3cec32c