r/ubereatsaustralia

Got a $50 tip from a lady who wasn't having the best day.

I decided to drop her order and cancel the other two orders I had stacked, mainly because of her kids.

I ended up waiting around an hour outside the restaurant. I was chatting back and forth with the staff there, and those guys were horribly understaffed at the time. They had one guy at the stove and one dude at the cashier. They kept telling me it would be another 15 mins, while I already had two other orders waiting on their food to be picked up.

I also didn't really understand how her husband coming to pick up the order would've made much of a difference. She lived 5 km away from the restaurant, which was about a 5 mins drive for me, so I figured I might as well just deliver it if I was going to wait anyway. Didn't make sense at the time idk.

I decided to cancel the other two orders because I didn't want those guys waiting around because of another restaurant's poor service. That's it.

I met her husband at the door, he seemed like a nice guy, and I completely forgot about the whole thing.

Then she dropped a literal $50 on me an hour later XD

This helps a lot. I really needed this. God bless her.

I’m seeing posts with crazy earnings, and feel like I am making peanuts.

So, I wanted some clarity.

After a one year break from delivering, I started driving for UberEats last week, in a different city.

(I originally delivered in Brisbane, now in Sunshine Coast.)

Quick stats
* 9 days back online
* 140 trips
* 60 hours
* 2 complaints 👎

I’ve received one note for being unprofessional, and one report for an incomplete order.

I’m a people-pleasing, perfectionist, who worked in corporate IT for 10 years.

I have no clue how I could have offended anyone or delivered to the wrong place.

My question is: has the delivery game changed in the last year or is this just how things are on the Sunshine Coast?

About me:
* 42f, fair Polynesian
* Good hygiene
* Use thermal bags
* Look like my photo
* Often wear a shirt with my name on it
* Use the car on the account
* 99% on time deliveries
* I haven’t used delivery apps since I started delivering. So the customer experience is a blind spot for me.

I’ve been missing the “package” preference for months now in my preferences selector. I have delivery, pack & pay, and teen requests but not packages.

I’ve been back and forth with support for months, as missing packages can also hinder my earnings but keep getting the same generic response.

Today, it seems i don’t meet the “new” eligibility criteria? How?

To be eligible I apparently have to complete 2 package deliveries every 365 days + satisfaction rate (which is no issue). How am I meant to complete package deliveries when the option doesn’t exist.. 😂

Been driving for 8 months, previously had the option until I changed to an EV then it disappeared. Useless support honestly