r/ubereatsaustralia

Just had one this afternoon, nando's order, $15.

Get to the address, I'm knocking, I knock and wait for about 3 minutes, clearly no one's home.

I call the customer, who the first thing they do is blame me, I'm at the wrong address, 12km away.

Sure.

I explained I can leave it here, I just need the pin but I won't be driving to him.

He abused me, at this point I reminded him that all Uber calls are recorded and it's on him to get the address right.

The 7 or so minutes came, I contacted support who said to upload a photo of where it's left.

It wouldn't work, after a couple of minutes Uber said he cancelled it and I'll be paid the full amount, dispose of the food.

Does uber withheld any money for tax or is the earnings we make before tax?

Hi everyone,
I am currently delivering for Uber Eats in Melbourne using an E-bike, but I am planning to upgrade to a scooter/motorbike soon. I want to ask how the trip rates and Quest payouts for motorbikes compare to E-bikes right now.
To give you some context, here is what my current E-bike account is getting:
Base Fare: Around $5 AUD for a 1 km trip.
Weekly Quest: An extra $1.35 AUD per trip for completing 100 trips.
Flash Quest (Peak hours): An extra $45 AUD for completing a set number of trips between 4:30 PM and 9:30 PM.
Since I am switching vehicles on an existing account, I know I won't get any new driver promotions, but I am hoping the standard motorbike rates are better.
For those riding a scooter or motorbike in Melbourne:
What does your typical base fare look like for short vs. long-distance trips?
How are your Weekly Quests and Flash Quests structured lately? Are the payouts and job volumes significantly better than E-bikes?
Would love to hear your recent experiences before I make the switch. Thanks in advance!

I use uber eats to order from Coles for the special offers , ive just done an order for around 75 dollars/ 15 items. what tip do you think is appropriate? I always tip but I’ve seen a lot of. posts about grocery deliveries lately for drivers not being worth it. so who tips and how much?

Just dm me or add it in the comments thanks

Hey, I’ve done around 1800 deliveries within the last 18 months, the vast majority of them were all last year.

I haven’t had a quest offered to me for around a month now, and when I did, it wanted me to do 80 deliveries in 4 days for an extra $100 or so.

Why would anyone bother to work without quests when it’s an average of $28 an hour, and out of that, we still have to pay for our own petrol, insurance, tyres, servicing, depreciation, income tax, GST etc.

It always freakin pisses me off when the customer’s dog heck even 2 or 3 dogs bark at me or to any delivery person whether that is an Uber Eats, DoorDash or an Amazon Flex delivery person. Well, to be honest it’s how loud the bark is and how many times do they bark at me.

Don’t get me wrong, I like dogs and I’m interested in having a dog as a pet, but dogs that you don’t own barking at you for all the years of delivering is getting out of hand.

Some customers are sympathetic towards delivery people and ask us to leave at the door and do not knock and ring doorbell at it will set the dogs off, but the rest are just assuming that we can just deal with it! Sometimes I wish I just had the urge to ask the dog to shut the f*** up but of course if the customer heard that, it may give me thumbs down of unprofessionalism.

Got a delivery today, it was just the groceries and the app asked me for ID verification. Me and the customer, were both confused that why would uber ask for ID for a grocery order. He got pissed because he had to go up and get his phone/ physical id so he argued for 5 minutes but ended up getting his ID. Has anyone else faced this situation before?

Hey guys, just looking for some advice.

Yesterday I ordered some doughnuts from 7-Eleven. I specifically asked the delivery person to not use the heater because I wanted the doughnuts to be a nice cool temperature when they arrived. I used my laser thermometer when he arrived, and the donuts measured 10 degrees – if they had come directly from the fridge and have been transported in his car on a 3 degree day without heating, they should have been 6 or 7 degrees, 8 degrees max.

I obviously gave him a one-star review, but is there anything else I can do to censure him, possibly going up the chain to Uber management to get his delivery license revoked? Let me know the best way to do this. Thanks

Okay so fuck customers and f*ck merchants nothings changed between now and when i first delivered but now for some f*cked up reason ive recieved a thumbs down from merchant a report of food damage(never happened)and 2 thumbs down from customers all in the past week ive contacted uber eats utterly useless and didnt even provide a reason or any additiinal info basically fobbed off this is so unfair its pushed me to 85% satisfaction rate anyone got tips or tricks to avoid this thumbs down shit seriously