r/vanmoofbicycle

Hey everyone,

I just received my new VanMoof S6, but unfortunately I’m running into an issue right away.

The boost button doesn’t seem to work at all, and honestly it doesn’t feel like the e-motor is providing any assistance either. The battery is above 70%, I’ve already installed the latest firmware update, and I’ve tried multiple hard resets, but nothing has changed so far.

Has anyone experienced something similar or does anyone have any ideas/tips I could try?

Otherwise, I’ll probably take it to the dealer next week, but

I wanted to check with the community first.

Thanks in advance!

My Vanmoof S6 (4 months old) is broken since 3 months. First, the support needs weeks to answer, then I bring it to repair where they order the broken part and Vanmoof didn't deliver it for 6 weeks now and the part still isn't here (maybe this goes on for another 6 weeks again). This is such a pain, especially in the spring and now beginning of summer where people ride with their bikes the most.

What I want to say: don't buy Vanmoof bikes.

Edit: Vanmoof support actually is in the comments, trying to convince people this is fine and that they take max 1 week for repair 😂🫪 maybe they should answer support requests instead of arguing about this post lol

I had a important question

Im looking to buy a vanmoof S6 but I read a few different things about the speed.

First question: does the s6 give resistance when trying to pedal above 25 km/h?

Second question: is there coming an update like on the s3 what I can remember to go above it with us speeds? (32 km/h I think)

I’m interested in the responses.

Hello,

I’m unlucky enough to have purchased an S5 pre-bankruptcy, and the seemingly inevitable has happened: my bike’s motor no longer works. It holds a charge just fine and powers on, but the motor does nothing regardless of the selected power level.

I took it to the Rybit shop in SF. They were nice enough to take a look, but don’t have the ability to service S5/A5s any more and couldn’t identify the issue. They told me the following:

“We have tried a new wheel and a new motor cable ( after first ensuring the original motor cable was fully plugged in ), neither resolved the problem. There is an Error 90, modem comms issue, which we really do not have a known resolution for. Possibly, repairing or replacing the Main ECU could resolve the issue. We do not have any known, new, functional Main ECU's in-house.”

I’m turning to Reddit now in a last-ditch attempt at finding a solution. If anyone has any suggestions on a fix or is located in the Bay Area and can help, I’d be grateful!

Hey everyone, i'm looking for a vanmoof x3 with error 45 or 48, or anything leading to a broken socket. I've tried marketplace but it's not really good for buying nowadays, any offers just hit me up!

Hey everyone I was wondering how to manually shift the gears of my s3. My e shifter has been broken for 2 years now but my bike was always stuck in highest gear which made it usable for me. But I got it back from repair now, got the chain and sprockets replaced and now it is stuck in a really really low gear and I want to change it back manually.
I appreciate all the help I can get

Hi everyone,

I think my VanMoof S3 most likely has an issue with the rear hub, but I’d like to hear what you all think.
When I roll the bike next to me, the pedals spin by themselves. Because of that, the motor support also starts as if I’m pedaling, so I can only roll the bike while keeping the brakes engaged, which is pretty annoying haha.

Ever since this issue with the pedals started, I’ve also been having problems with the e-shifter (without Error 44). Sometimes it suddenly stops shifting, and occasionally the pedals spin without driving the bike. What’s strange is that the e-shifter will sometimes work perfectly again for a few days, only to stop working again later.

Btw I also have a littttttle curve in my rear wheel. Super small curve.

Does this sound like a hub issue to you, or could something else be causing these symptoms? Has anyone experienced something similar?

Bike repair shops told me different things; one said that my shifter needs to be replaced (got it repaired 1,5 months ago…) , other said I need a whole new wheel, another one said that they can maybe try to adjust the hub a little bit to make it less tight or something.

Thanks!

I’m about to buy my first bike tomorrow: a really clean VanMoof No. 3. My only concern is that I’m short (vertically challenged) at 167 cm. The seller says it’s a 61 cm frame with 28-inch wheels, but I can’t find any evidence online that the No. 3 was ever made in a 61 cm size.

Do you think it’s worth traveling to another city to check it out? And if it does turn out to be too big, is it possible to swap the 28-inch wheels for 26-inch wheels, or would that not realistically solve the fit?

Hello there,

I have an Issue with my S6 and VanMoof is not really helpfull with this: Everytime I start pedaling there is a loud and delayed clicking sound coming from the motor. This is not related to speed. Sounds like the motor is kicking in but not smooth, Rather suddenly. When I received the bike in autumn that behaviour was not there. VanMoof sent me to a partner, they said that would be normal. My question: Does your S6 Show the same behaviour? Thanks a lot

I got a VanMoof S6 and I am moving some where new I have no idea where to put the bike and the Dutch winter can get cold, I was trying to find a way to charge it in the backyard. A portion of my backyard is covered so I have place to keep the bike there and also there is a charging port, my main concern is the low temperatures for charging the bikes, I was looking for suggestions maybe some of u have been through this thing

Looking round the world for the autohub for my X3 but no luck. Anyone know a store that has them in stock anywhere?

Hi all as you all see I have been scammed by Moofmender. I ordered, never came, don’t replay to emails, nor phones… I’ve already contacted the bank to get my refund.

Long story short, I need a power bank (charger) for my S3, the one I had just died. Any recommendations?

I’m thinking of buying a refurbished Vanmoof s3.

Anyone with some experiences or recommendations?

I’ve seen Moofje, Van Foom and Remoof who sell refurbished bikes.

They all have multiple options for example with new cables and a steering limiter.

Or just simply give up on the s3?

Hi guys pls don't roast me for asking what may be a crazy question

is there any update on A5 ECU/battery availability in the US? I have an A5 sitting in storage that I hope to use again someday, it was such a great bike.