Running a Shopify store and finally looking to invest in a proper AI chatbot instead of basic live chat.

Currently considering AeroChat, Tidio, and ManyChat.

Main things I care about are:

• actually understanding product/order questions
• Shopify integration quality
• handling support without weird AI replies
• WhatsApp + Instagram support
• reducing support workload

Would love honest feedback from people actually using these on real stores.

Which one worked best for you and why?

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