



So, it finally happened to me, too
After 7 months of flawlessly working and maneuvering through our apartment it now happened: our Saros 10R here got stuck under my filing cabinet and unlike all the other times he registered the obstacle and moved around it, instead tried with all his might to get under it and damaged himself.
I could've foreseen it since he also got stuck there 2 days ago but stopped before inflicting damage on himself. This should have been a warning sign.
My question now is:
Can/should I contact Roborock and try to get him replaced/checked or would that be in vain? Is there an underlying problem here or am I just unlucky this happened?
For clarification:
I just cleaned all his sensors a week ago so I do t think dirty sensors were at fault here. And he didn't have any issues before.