Used a pre-owned MacBook Pro for years, with no issues . After wiping data and installing new OS, it’s giving me an MDM screen.
Back in 2018, my dad purchased a used 2015 MacBook Pro off of a private seller on EBay or Craigslist (he doesn’t recall which). He used it every day for 6 years without a problem.
Fast forward to today. He wants to give the MacBook to me. In order to prepare the machine to be handed off to me, he took it to a storefront Mac repair shop (an independent business not affiliated with Apple), to wipe all of his stuff from the computer and install a new operating system.
This is where it gets sticky.
Me: “Dad, what do you mean by ‘wipe?’”
Dad: “I mean they removed all of my stuff, like my applications or saved items and personal information.”
Me: “What OS did they install?”
Dad: “I’m not sure, I think system 12.”
We take the laptop home to complete the setup. Then we encounter a “Remote Management” screen, saying “Opportunity Financial LLC can automatically configure your computer.”
We clicked “continue,” but then quickly realized that this was a MDM enrollment screen, so we force quit the laptop. Upon restarting, it’s asking for a username and password that we don’t have.
We did a quick google search and learned that Opportunity Financial LLC is a loan company located in our city. My first thought was “whoever sold this laptop to my dad must have worked for Opportunity Financial, and this was their property, and they never deactivated the MDM.”
But my dad swears that he never encountered this screen in all the years he used this laptop.
So what caused this? Did the shop install a bad OS? Should I contact Opportunity Financial and explain the situation to see if they can turn off the MDM?
Any help would be greatly appreciated