Why do qualified candidates sometimes not apply to a job at all?
We usually believe that the main issue when it comes to recruitment is finding sufficient numbers of qualified candidates.
What if some of the people you're looking for are already available and your application procedure is subtly causing them to withdraw?
There are a few things that can make someone close the application tab before they ever speak to a recruiter:
- An awfully long application form
When a candidate has already submitted a detailed resume, requesting them to enter that same information manually over several pages seems like pointless work.
- Rigid ATS screening
Even if candidates have the necessary qualifications they won’t always use the specific keywords that your system requires; because of different job titles, various career routes, and transferable skills, capable candidates can be eliminated before a human has the opportunity to see their application.
- The application black hole
A major source of annoyance for people looking for a job is having to apply and then receiving absolutely no response. Candidates might hesitate to apply for another position with the same company if they are unsure whether their application has been received, looked at or rejected.
- Unclear data handling
People are becoming more aware of the places where their resumes, IDs, portfolios and other personal documents are being stored and shared.
A lack of confidence in data security within a recruitment process can be a serious deterrent.
- Poor communication
The candidate may not be ignoring you—they might just have never got the email, screening link or follow-up that they expected.
- Experiences in which applications are entirely automatically rejected
While automation can speed up the recruitment process, it is important to note that this does not mean candidates will feel as though no one has actually looked at their application.
- Have no idea where the candidates are dropping off.
That is a sign if a position receives hundreds of views but only a small number of completed applications.
The key question is this that at what point are people withdrawing from the process? What is interesting is that none of these problems has any connection with the job itself.
A candidate's conversion rate for a particular role can still be poor even if the process associated with that role is slow, complicated or not clear.
We are HONHR and have been examining the possibility of redesigning recruitment processes with a focus on the candidate experience, not just on the recruiter's workflow.
What has been the main thing that has caused you to give up a job application?
Too many questions? Poor communication? ATS issues? or No response after applying? or maybe Something else?
We would like to hear about your experiences.