I’m so upset I could cry
I sold a pair of vintage heels to someone and they raised an issue claiming the shoes were so cracked that they’re unwearable. They were in perfect condition when I mailed them out. The same day that the issue was raised, I was logged out of my account and couldn’t log back in because I recently changed my phone number so the 2 factor authentication code was being sent to my old number. I immediately reached out to Depop support to try to get back in immediately so I could respond to the dispute. Well, it’s been over 48hrs. I still don’t have access to my account and the dispute has been closed. The buyer is being refunded which is fine BUT IM NOT GETTING MY SHOES BACK EITHER! WTF! I need money so bad so this sucks, honestly fuck this app.