u/Acm0045

My PC recently got stuck in a Windows logo boot loop. To fix it, I used a second computer and the official Microsoft Media Creation Tool to make a bootable USB drive.

Here is what I've done so far:

1. Checked the BIOS to ensure Secure Boot is disabled (Pic #1).
2. Restarted and spammed F11 to bring up the boot menu (Pic #2).
3. Encountered two options for the USB stick: UEFI and standard USB boot (Pic #3).

The Issue:

• Selecting UEFI: The system reverts to the ASRock splash screen with a spinning wheel, then hangs (Pic #4).
• Selecting USB: The system goes to the Windows logo screen with a spinning wheel, then hangs (Pic #5).

Both options ultimately lead to the exact same result: a blank blue screen where I can move the mouse cursor around, but nothing else happens and I cannot interact with anything (Pic #6).

Additional Details:

• I have remade the USB installer twice.
• The boot USB is plugged directly into the rear motherboard ports (all USB 3.0).
• The only other connected devices are a wired mouse and keyboard plugged into the front panel.
• Running Windows 10 on an ASRock motherboard.

Any advice on how to get past this blue screen and get things back up and running would be greatly appreciated!

My PC recently got stuck in a Windows logo boot loop. To fix it, I used a second computer and the official Microsoft Media Creation Tool to make a bootable USB drive.

Here is what I've done so far:

1. Checked the BIOS to ensure Secure Boot is disabled (Pic #1).
2. Restarted and spammed F11 to bring up the boot menu (Pic #2).
3. Encountered two options for the USB stick: UEFI and standard USB boot (Pic #3).

The Issue:

• Selecting UEFI: The system reverts to the ASRock splash screen with a spinning wheel, then hangs (Pic #4).
• Selecting USB: The system goes to the Windows logo screen with a spinning wheel, then hangs (Pic #5).

Both options ultimately lead to the exact same result: a blank blue screen where I can move the mouse cursor around, but nothing else happens and I cannot interact with anything (Pic #6).

Additional Details:

• I have remade the USB installer twice.
• The boot USB is plugged directly into the rear motherboard ports (all USB 3.0).
• The only other connected devices are a wired mouse and keyboard plugged into the front panel.
• Running Windows 10 on an ASRock motherboard.

Any advice on how to get past this blue screen and get things back up and running would be greatly appreciated!

Pic #1

Pic 2

Pic #3

Pic #4

Pic #5

Pic #6