Loved my chime account for 8 years. Til I had to file my first dispute.no personal info I just want others to know

So the police believe that a skimmer got ahold of copies of all my cards. All my other financial institutions fixed my account issues me cards an it’s like it never happened all but Chime my primary bank for the last 9-10 yrs.chime first flagged it as a duplicate transaction and that’s been the whole issue. So chime says no transactions error occurred, denied. But you think an agent can be bothered to just look at everything and help me no. ….. No well if u have new proof then we will reopen the claim. After 6 denials I find out that if u submit duplicate info at any time its insta denial. Not to mention at some point they messed up an put someone else’s personal information in my claim documents an “cant’ remove or restart the process over so now I’m lost at what I can even do … can anyone offer guidance?

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u/Admin_Media — 14 days ago