Bought a Brand-New Motorcycle — Should I Really Have to Pay for This?
Hi everyone. I’d like to share my situation and get your opinions to see if anyone has experienced something similar.
About 5 months ago, I bought a brand-new 2024 Husqvarna Svartpilen 401 from a dealership in NJ that is supposedly one of the largest in the state. They delivered the motorcycle to me as new, and I paid all the fees and costs associated with purchasing a new motorcycle.
The problem is that the motorcycle had an issue with the dashboard. After riding for a while, a warning light would appear. Before I took it in for its first service, the problem was intermittent; sometimes the light would come on and sometimes it wouldn’t. After the first service, the warning started appearing every time I rode for a while.
I never felt anything unusual while riding the motorcycle. I should mention that this is my first motorcycle, so I don’t have a lot of experience knowing when something might be wrong.
The situation concerned me, so I took the motorcycle back to the dealership where I bought it to have them check what was going on.
They now tell me that they still don’t know exactly why the warning light is coming on, but they found an issue related to the brake fluid and say I need to have the brake fluid replaced to see if that is causing the problem.
I have to pay for the brake fluid replacement out of pocket because, according to them, it is not covered under the warranty. They also told me that if the warning light continues to come on after the fluid is replaced, they will replace the part that is causing the problem. However, in order to get to that point, I am required to pay for the brake fluid replacement first.
This is where I have several questions, because the situation seems a little strange to me.
Apparently, the motorcycle had been sitting at the dealership for approximately two years before I purchased it, and I understand that brake fluid has a service life of about two years.
So my question is: Why should I have to pay for this replacement if the motorcycle was sold to me as brand new and, apparently, the brake fluid was already reaching the end of its service life while the motorcycle was still sitting at the dealership?
Don’t dealerships normally perform a complete inspection of a motorcycle before delivering it to a customer when it is sold as new?
I’d really appreciate hearing your opinions.