2025 Optiq — OnStar, nav, music, SOS all dead. Dealer won't give a loaner. Normal?
OnStar's been broken since June — no in-car wifi, SOS button doesn't connect. Dealer finally ordered a part, no ETA on when it arrives. Now they're telling me their policy is no loaner unless the car is "undrivable," and to just use my phone for maps in the meantime.
Car with a dead SOS system doesn't feel like a minor inconvenience to me — that's a safety feature I paid for. Anyone else deal with this? Did GM corporate override the dealer on a loaner, or am I stuck waiting it out?
u/Adventurous_Win8111 — 2 days ago