Pre-Paid Starter Monthly. Speed Throttling?
I recently switched from an old T-Mobile prepaid plan to their newer ones starting this month. I got the Starter Monthly plan. I read "Unlimited 5g Data, 15gb premium" and in the small text that I may notice slower speeds when the network is busy.
Today I got a text informing I will be throttled at 2G 128kbps speeds. I called 611 and they confirmed I will be throttled at 128 kbps after the 15gb, and then tried to upsell me on the next plan higher.
Am I nuts? For others on this plan, is this actually the data speed I'm going to be capped at? Or is my service rep (hopefully) stupid and incompetent, and I'm not actually getting bait and switched from deceptive fine print, because I feel tricked.
u/Aeron_311 — 2 months ago