does this need more than the spring replaced?
Hi! we moved into a new house this fall- first time I've had a garage. Was not aware of any maintenance or anything we're supposed to do, so I hope this isn't my fault. Went out this afternoon and closed the door. Did not watch it go all the way down, so I don’t know if it crashed down or anything, but as far as I knew, it was fine. got home and opener didn't work. Went in to the garage and could not open the door manually. then noticed the cables on each side are broken (or at least disconnected) and the big spring on the top is broken in two (see pics). Can anyone give me a ballpark estimate on repairs so I know what to expect when I start calling around? I don’t know what brand the door itself is, but the opener is Lynx. Does it make sense to try to have the people that installed it come out to fix it, or does it matter?
I also noticed the bottom panel of the door itself is bent and I can see light through the joint between the two panels. I don’t know if that means I need a whole new door?? (hope not!!) I'm in RI, if it matters.
ETA attached pics of a label I found on the ground in case it's helpful
