u/Alfonso_Stark

I bought three Xiaomi devices during a trip to Macau:

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.

What followed was an endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received no support at all and had to pay for the repair myself.Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection issue.

During the Golden Week holiday, I traveled to China with my family. It was a wonderful trip — beautiful country, very friendly people.

Unfortunately, my experience with Xiaomi was the only negative part.

I purchased three devices at the iOne Mi Store (M505, Macau):

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.Instead of support, I was caught in endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received zero assistance and had to pay for the repair myself. Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection violation. From a global brand like Xiaomi, I expected responsibility and support — not silence and excuses.

Consumers deserve better.

During the Golden Week holiday, I traveled to China with my family. It was a wonderful trip — beautiful country, very friendly people.

Unfortunately, my experience with Xiaomi was the only negative part.

I purchased three devices at the iOne Mi Store (M505, Macau):

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.Instead of support, I was caught in endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received zero assistance and had to pay for the repair myself. Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection violation. From a global brand like Xiaomi, I expected responsibility and support — not silence and excuses.

Consumers deserve better.

During the Golden Week holiday, I traveled to China with my family. It was a wonderful trip — beautiful country, very friendly people.

Unfortunately, my experience with Xiaomi was the only negative part.

I purchased three devices at the iOne Mi Store (M505, Macau):

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.Instead of support, I was caught in endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received zero assistance and had to pay for the repair myself.Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection violation.From a global brand like Xiaomi, I expected responsibility and support — not silence and excuses.

Consumers deserve better.

During the Golden Week holiday, I traveled to China with my family. It was a wonderful trip — beautiful country, very friendly people.

Unfortunately, my experience with Xiaomi was the only negative part.

I purchased three devices at the iOne Mi Store (M505, Macau):

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.Instead of support, I was caught in endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received zero assistance and had to pay for the repair myself. Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection violation. From a global brand like Xiaomi, I expected responsibility and support — not silence and excuses.

Consumers deserve better.

During the Golden Week holiday, I traveled to China with my family. It was a wonderful trip — beautiful country, very friendly people.

Unfortunately, my experience with Xiaomi was the only negative part.

I purchased three devices at the iOne Mi Store (M505, Macau):

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.Instead of support, I was caught in endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received zero assistance and had to pay for the repair myself. Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection violation. From a global brand like Xiaomi, I expected responsibility and support — not silence and excuses.

Consumers deserve better.

During the Golden Week holiday, I traveled to China with my family. It was a wonderful trip — beautiful country, very friendly people.

Unfortunately, my experience with Xiaomi was the only negative part.

I purchased three devices at the iOne Mi Store (M505, Macau):

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.Instead of support, I was caught in endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received zero assistance and had to pay for the repair myself. Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection violation. From a global brand like Xiaomi, I expected responsibility and support — not silence and excuses.

Consumers deserve better.

During the Golden Week holiday, I traveled to China with my family. It was a wonderful trip — beautiful country, very friendly people.

Unfortunately, my experience with Xiaomi was the only negative part.

I purchased three devices at the iOne Mi Store (M505, Macau):

Xiaomi 15T Black 12+512GB

Xiaomi 15T Rose Gold 12+512GB

Xiaomi 15T Pro Black 12GB+1TB

After only 3.5 months, one device developed a green‑screen defect.Instead of support, I was caught in endless email ping‑pong between Xiaomi Germany, Xiaomi Global, and Xiaomi Macau/HK. In the end, I received zero assistance and had to pay for the repair myself. Even worse, my personal data and IMEI were forwarded twice to private email addresses, which is a clear data protection violation. From a global brand like Xiaomi, I expected responsibility and support — not silence and excuses.

Consumers deserve better.