Hey everyone,

If you are trying to transfer your old PF to your current account using the One Member One EPF option and keep running into the "Failed to get OTP" error, here is a simple workaround that works.

The Issue

In Step 1 (Select details of previous establishment), if you fetch your details using your Previous Member ID / Old PF Account Number, the portal throws a "Failed to send an OTP" error when you try to authenticate in Step 2.

The Fix

Instead of selecting the Old PF Account Number option in Step 1, select the UAN option.

1. Choose UAN under Step 1 and enter your UAN.
2. Get details and select your previous establishment.
3. Proceed to Step 2. The OTP will now go through without any issues!

Hope this saves a few of you from a headache!