r/epfoindiahelp

EPFO Help & AMA: Ask Me Anything About PF Withdrawals, UAN, KYC, Claims & Transfers
▲ 6 r/epfoindiahelp+2 crossposts

EPFO Help & AMA: Ask Me Anything About PF Withdrawals, UAN, KYC, Claims & Transfers

Hi everyone! 👋

If you're facing any EPFO-related issues, feel free to ask your questions here. I'll do my best to help based on my knowledge, experience, and the latest EPFO guidelines.

I Can Help With:

UAN (Universal Account Number): Activation, merging multiple UANs, or recovering lost numbers.

KYC Updates: Linking Aadhaar, PAN, and bank account details to your EPFO portal.

PF Withdrawals & Advances: Form 19, Form 10C, Form 31 (Medical, house building, unemployment advances).

PF Transfers: Transferring your PF balance from a previous employer to your current one.

Passbook Issues: Errors in checking your balance, missing contributions, or portal downtime.

Claim Rejections: Understanding why a claim was rejected and how to fix the errors (e.g., name mismatch, date of exit issues).

Joint Declarations: How to correct basic details (Name, Date of Birth, Date of Joining) offline.

How to ask:

Just drop your question in the comments below with as much context as possible (e.g., what error message you are seeing, how long it has been pending).

Any relevant background (job change, withdrawal, transfer, etc.).

For your safety, never share your UAN, Aadhaar, PAN, bank account details, OTPs, passwords, or other personal information.

I'll try to reply to every question as soon as possible and help you find the best possible solution.

📢 Join our WhatsApp Channel 👈 for the latest EPFO updates, PF news, claim updates, portal announcements, and helpful guides. Stay informed and never miss an important EPFO update! 👇👇👇👇 https://whatsapp.com/channel/0029VaBmoEgGOj9iUjV5Ot08

Disclaimer: I am not an EPFO employee or official representative. My responses are based on personal experience, publicly available EPFO guidelines, and information shared by members. Please verify important decisions with EPFO when necessary.

u/indguide — 6 hours ago

RO Bandra/Powai Form 19 & 10C Delayed + Incorrect Rejection - Advice Needed

Hi members,

Seeking input from anyone dealing with EPFO Regional Office Bandra/Powai regarding withdrawal timelines.

Brief Background:

Initial Form 19 was filed on 17-June and rejected on 11-July with remark "Date of Exit EPF is less than 12 months...". My exit date was already marked months ago, making this rejection reason procedurally inaccurate.

I re-filed Form 10C on 06-July and Form 19 on 11-July.

Both claims have been stuck at "Claim Submitted At Portal" for nearly two weeks now with no progress to field office.

Grievance (CPGRAMS) and RTI have already been submitted.

Questions:

Has anyone recently seen movement for Bandra/Powai claims stuck at portal level?

How did you get around the incorrect "12 months exit" rejection if it happened to you?

Thanks in advance for any insights!

u/Internal-Analyst-460 — 14 hours ago

Withdrawal rules for marriage

Hi, I am very confused, I have completed 5 years of service, and I am seeing a lot of unclear information about the eligibility rules to withdraw money for marriage. Can someone please share what the eligibility criteria are?

Thank you!

reddit.com
u/Rishhhhhh — 2 days ago

Employer is contributing part of my PF to EPS even though my Basic Pay has always been above ₹15,000. What should I do?

Used Chat GPT for grammar.

TLDR added below

Hi everyone,

I recently joined a new company and, while checking my EPFO passbook, noticed that part of my employer's PF contribution is being allocated to EPS (Pension Scheme) instead of the full employer contribution going to EPF.

My situation:

  • I started my career in 2021 and became an EPF member for the first time in July 2021.
  • My Basic Pay has never been below ₹15,000 since I started my career.
  • My understanding is that since I was a new EPF member after 1 September 2014 and my Basic + DA/PF wages were above ₹15,000 when I first joined, I should not be eligible for EPS.
  • I recently joined a new company, which has been operating for around 7 years and has 100+ employees.
  • After joining, I noticed that the employer's contribution is being split between EPF and EPS in my passbook.

I emailed HR asking them to correct the EPS allocation and route the full employer contribution to EPF.

My email to HR:

>I joined the EPF system for the first time in July 2021 with a starting basic salary above ₹15,000. According to EPFO guidelines, I’m not qualified for EPS scheme.

Could you please initiate the rectification process with EPFO office to reallocate the accumulated EPS amounts into my EPF account and update the payroll system to stop the EPS split going forward?

HR's reply (Forwarded from the company's EPFO consultant):

>Though the employee's basic salary is ₹15,000 above, for the purpose of pension eligibility and EDLI benefit, the company has enrolled him as an EPS eligible employee. If he is so particular about exempt from EPS, please provide an exit date on 31-07-2026 and enroll him again by entering actual Basic + DA in PF salary in webportal.
However, to make corrections in the pf statement it will take an indefinite period of time.

I'm confused by this response because my understanding is that EPS and EDLI are separate schemes, and being eligible for EDLI shouldn't automatically make me eligible for EPS.

They are also asking to provide an exit date and then re-enroll with actual data.

My questions:

  1. Am I correct that I am not eligible for EPS based on my first EPF membership being in July 2021 with wages above ₹15,000?
  2. Is the company's explanation regarding EPS and EDLI correct?
  3. Is providing an exit date and re-enrolling the correct way to fix this?
  4. What happens to the EPS contributions already made? Can they be reallocated to EPF?
  5. Could this process affect my EPF service history, date of joining, UAN, or future PF transfer/withdrawal?
  6. Should I first raise a grievance with EPFO directly before agreeing to the exit/re-enrolment process?

I would appreciate advice from anyone familiar with EPFO/EPS rules or PF corrections, especially if you've experienced something similar.

TL;DR: I first joined EPF in July 2021 with Basic Pay always above ₹15,000. My new employer is splitting part of the employer PF contribution into EPS. HR says they enrolled me in EPS for "pension eligibility and EDLI benefit" and wants me to provide an exit date and re-enrol to correct it. Is this correct, and what should I do about the EPS contributions already made?

reddit.com
u/shroooooooov — 2 days ago
▲ 0 r/epfoindiahelp+1 crossposts

UMANG App Update: EPFO UAN Face Authentication Services Are Working Again! Have You Tried It?

UMANG App Update: EPFO UAN Face Authentication Services Are Working Again! Have You Tried It?

Good news! 🎉

The UMANG app is now showing that some EPFO UAN Face Authentication services have been restored after the ongoing system migration.

Currently available services:
✅ UAN Allotment & Activation
✅ UAN Activation
✅ Face Authentication for already activated UANs

However, the app also mentions that the remaining EPFO services are still under restoration and will be made available once the migration is completed.

Questions for the community:

  • 📱 Were you able to successfully generate or activate your UAN?
  • 👤 Is Face Authentication working for you?
  • ❌ Are you still seeing any errors or maintenance messages?

Please share your experience along with:

  • Device (Android/iPhone)
  • State/Region (optional)
  • Whether the process completed successfully or failed

Let's help each other track which EPFO services are working after the migration.

Which UMANG feature do you use the most? Share your experience below!

📢 Join our WhatsApp Channel for the latest EPFO updates, news, and important announcements. https://whatsapp.com/channel/0029VaBmoEgGOj9iUjV5Ot08

u/indguide — 4 days ago

📢 EPFO Help & AMA: Ask Me Anything About PF Withdrawals, UAN, KYC, Claims & Transfers, Any other,

Welcome to the EPFO Help & AMA thread👋

Have a question about your EPF, UAN, Pension (EPS), or any EPFO service?
Whether you're facing a claim delay, KYC issue, UAN login problem, or simply want to understand EPFO rules, ask your question below. The community will do its best to provide accurate guidance.

You can ask about: 💬

  • PF Withdrawal (Form 19, Form 31 & Form 10C)
  • PF Transfer (One Member–One EPF Account)
  • UAN Activation, Login & Password Reset
  • Aadhaar, PAN & Bank KYC Issues
  • Claim Status, Delays & Rejections
  • EPS Pension & Form 10D
  • e-Nomination
  • Joint Declaration (JD)
  • Name, Date of Birth (DOB), Father's Name & Personal Details Correction
  • Exit Date (DOE) & Date of Joining (DOJ) Corrections
  • Passbook & Service History
  • Interest Credit & PF Balance Queries
  • Employer-Related EPFO Issues
  • EPFO Portal Errors & Technical Problems
  • Latest EPFO Rules, Circulars & Updates
  • Digital Signature (DSC) & Employer Approval
  • Establishment Search & Member ID Issues
  • Any Other EPFO or PF-Related Questions

Before You Post 📝
Never share personal information such as your UAN, Aadhaar number, PAN, bank account details, mobile number, OTP, or password.

Mention your claim type, application date, error message, or current status (without revealing sensitive information).

If possible, attach a screenshot after hiding all personal details.

Community Guidelines 🤝
Be respectful and helpful.
Provide accurate information whenever possible.
Avoid spam, promotions, or misleading advice.

If your issue is resolved, consider updating your comment so others can learn from your experience.

No question is too basic. Whether you're a first-time EPF member or someone dealing with a complicated claim, feel free to ask. Let's build a helpful community where everyone can learn and support each other.

Let's help each other navigate EPFO with reliable information and practical guidance.

reddit.com
u/indguide — 4 days ago

AMA: EPF Claim Rejected? PF Transfer Stuck? Multiple UAN? Ask Us Anything About EPF, EPS & UAN

If you've ever searched Reddit or Google for things like:

  • "EPF claim rejected"
  • "PF transfer stuck"
  • "Multiple UAN"
  • "EPS not transferred"
  • "Annexure K pending"
  • "Employer not approving KYC"
  • "EPFO claim under process for months"

...you're definitely not alone.

We're the team behind Kustodian, and over the years we've worked on hundreds of real EPF, EPS, UAN, pension, and PF-related cases. We've seen almost every type of issue—from claims being rejected repeatedly to PF transfers stuck for months, multiple UANs, missing service history, KYC mismatches, Annexure K issues, and pension-related complications.

Why are we doing this AMA?

Simply because we've noticed the same questions being asked again and again across Reddit, and many people end up getting incorrect or incomplete advice.

We're not doing this AMA to promote our services or ask anyone to become a customer. We simply want to share what we've learned from working on real EPF cases and help people better understand the EPFO process.

We're also not asking anyone to share personal information such as your UAN, Aadhaar number, PF account number, phone number, or documents. Please keep your questions general, and we'll guide you based on the information you share publicly.

Ask us anything about:

  • EPF withdrawals
  • PF transfers
  • EPS transfers
  • Multiple UANs
  • Claim rejections
  • KYC issues
  • Pension
  • Annexure K
  • Service history
  • Employer-related PF issues
  • EPFO portal errors
  • Any other EPF or EPS-related issue

We'll answer as many questions as we can with practical, experience-based guidance. If we don't know the answer, we'll be honest and say so rather than guessing.

Whether your issue has been stuck for a week or for years, drop your question below and we'll do our best to help.

Let's make this thread a useful resource for anyone dealing with EPF and EPFO issues.

reddit.com
u/Kustodian-Life — 3 days ago
▲ 6 r/epfoindiahelp+1 crossposts

[FIX] One Member One EPF Account Transfer "Failed to get OTP" error solved!

Hey everyone,

If you are trying to transfer your old PF to your current account using the One Member One EPF option and keep running into the "Failed to get OTP" error, here is a simple workaround that works.

The Issue

In Step 1 (Select details of previous establishment), if you fetch your details using your Previous Member ID / Old PF Account Number, the portal throws a "Failed to send an OTP" error when you try to authenticate in Step 2.

The Fix

Instead of selecting the Old PF Account Number option in Step 1, select the UAN option.

  1. Choose UAN under Step 1 and enter your UAN.
  2. Get details and select your previous establishment.
  3. Proceed to Step 2. The OTP will now go through without any issues!

Hope this saves a few of you from a headache!

reddit.com
u/Anantsh815 — 3 days ago

No transperancy in Withdrawal rule

Dos anyone know when will they reset Limit ater first withdrawal??

Is there any transperancy or made any rule??

If I have 10L rupees in my account on 3rd july and I took 7.5L rupees withdrawal

Now my limit is Zero bUt I have money Left in my Account and I need to withdrawal again as My requirement of money was 9L total (as assuming)

But portal is not allowing me

Any expert answer on this question

reddit.com
u/evils_eye — 4 days ago
▲ 7 r/epfoindiahelp+2 crossposts

🆘 First-Time EPF Withdrawal – "Invalid KYC" & Asking for Passport 😕

Hi everyone 👋

I'm trying to withdraw my EPF for the first time, but the portal keeps showing "Invalid KYC" and asks me to upload a passport, which I don't have. 😕

My PAN is pending employer digital signing, and my bank details are under verification.

Is a passport really required for EPF withdrawal, or do I just need to wait until my KYC is fully approved? 🤔

u/ReferenceOk6950 — 5 days ago
▲ 8 r/epfoindiahelp+2 crossposts

EPFO - Help Desk number 14470, does it ever work?

Guys,

Has anyone successfully completed a call and a conversation with the EPFO help desk people? The so called "Help Desk Number - 14470" never works for me. It gets disconnected as soon as select the number 2 in IVR option for English language. I even tried the IVR option 1 - for Hindi and option 3 - for Telugu. No luck.

Why can't they provide a number that works? or is it just me?

Looking forward to inputs on this.

https://preview.redd.it/7q65cy89mbeh1.png?width=4106&format=png&auto=webp&s=b629a12defaa3b43dd6bc5fa70dc8de038ea124b

reddit.com
u/bmanojk — 6 days ago
▲ 5 r/epfoindiahelp+2 crossposts

Need Help: EPFO Joint Declaration Pending for Over 3 Months

I raised a Joint Declaration for Name and DOE correction at the end of April 26. It is still pending at pune field office since then. I raised grievances in UMANG app and CPGRAMS portal.

Today, the Umang grievance is disposed of stating that "EPF application system under updation at our end. As soon as the updation process completes you will be able to submit online the claim and joint declaration form and any other required details."

My employment with a new employer is getting affected due to this. I tried contacting the helpline too. They are saying the application is under migration and asking to raise grievance. Now the grievance is also closed. I don't know what to do at this point.

Any information or guidance will be very helpful and much appreciated. TIA

reddit.com
u/Sad_Fisherman149 — 6 days ago
▲ 2 r/epfoindiahelp+1 crossposts

Claim Approved but amount not credited

The claim has been approved in member history and finally approved in status. Setteled in passbook status as well. But no amount credited. What should i do?

reddit.com
u/Affectionate-Wave213 — 10 days ago

EPFO : I have received bank credit of second claim . I had submitted the claim on 14 July which was approved on 15 July . Today at 7.15 pm, i received my funds for the amount i had applied for .

reddit.com
u/Obvious-Worry9632 — 9 days ago

Why You Should Always Transfer Your PF (Instead of Withdrawing It)

Why should you always transfer my PF instead of withdrawing it when changing jobs?

Compounding Interest: Your money grows faster if the previous balance is combined with your new account.

Pension Eligibility: To get a monthly pension after retirement (age 58), you need a total of 10 years of eligible service. Transferring your account ensures your years of service accumulate seamlessly.

Tax Benefits: Withdrawing early resets your 5-year tax-free clock. Transferring carries the timeline over.

reddit.com
u/indguide — 9 days ago

Shameless sarkari babus

Look at the kind of scams they are running. The cotact email itself doesnt exist. How can we ever expect them and respond to our feedback or queries.
Can someone with decent reach please post this on Twitter?

u/mangomanagerx — 9 days ago
▲ 8 r/epfoindiahelp+1 crossposts

Epfo has Failed me

The only reason to withdraw was for an urgent surgery on my leg. I ended up sellng bonds and asking money from friends. Applied in 3.0 3rd July around 11am. All kyc complete [have had multiple successful withdrawals in epfo 2.0]. Bangalore west, still stuck at the dreaded 'claim submitted at portal' whereas 4,5,6 July applications are going through. What kind of mediocrity is this???

u/Healthy_Sir6292 — 13 days ago

Stuck Your Claim: EPFO Claim Under Process? 28 Days Completed Since No Settlement Yet, here are a few things you can do??

EPFO Illness Claim Delay: 28 Days Completed Since 18 June, No Settlement Yet

  • Check your claim status regularly on the EPFO Member Portal or UMANG app.
  • Verify that your Aadhaar, PAN, bank account, and other KYC details are correct and approved.
  • If the claim has been pending for more than 20–30 days without any update, raise a grievance through the EPFiGMS portal.
  • If there is still no response, visit or contact your regional EPFO office with your UAN and claim details.

Keep your claim reference number and screenshots of the status for future follow-up.

My case: I applied for my EPFO illness claim on 18th June, and it is still under process after 28 days. I have already waited patiently. What else can I do to get it settled?

u/indguide — 10 days ago