u/AncientStand6281

Ordering from Amazon - received wrong item twice !

So, I’ve ordered Loop Experience 2 Plus in black twice from Amazon.

1st try I received Loop Experience 2 (no plus) in silver even though the order clearly was for black Plus model.

2nd try I received Experience 2 (non plus) in black.

The box both times clearly had an Amazon stock label saying ‘plus’ on the non plus box. Neither box has the extra set of ear tips or the 2 sets of mute rings.

Amazon will only refund not exchange so now I have two refunds coming for the two wrong - sent items.

See pic of what I received; wanted to be vent a bit here and see if anyone knows of a local store that might stock these ? From the pic these are non plus correct ?

u/AncientStand6281 — 4 days ago

▲ 5 r/dexcom

Can DEXCOM see my sensor ?

I know I have a sharing connection with my dr’s office but does DEXCOM customer service have the ability to see my sensor without an express permission?

I called in today and without hiving a sensor serial number the rep said ‘ i see your sensor has had several pauses in readings over the last two days, based on that we will issue a voucher for a replacement unit ‘. Ill need to go over some questions to complete the process’

Thoughts on this?

reddit.com

u/AncientStand6281 — 21 days ago