BSG EFT, are you mad about PVE forced WIPE to get 1.0? Here is how we fight it legally.
Battlestate Games has a clear pattern of behavior: they push anti-consumer limits, face extreme community revolt, and then backtrack to save their business.
- The Unheard Edition Precedent: When BSG originally tried to lock the PvE mode behind a $250 paywall and reneged on their "all DLC free for EOD owners" promise, mass community rage combined with threats of legal reporting forced Nikita to give EOD owners free PvE access anyway.
So what can we do? We were promised to never have to wipe out PvE accounts but we have no access to new content without a wipe. Already wiped your account? Are you still mad about losing hundreds of hours of work just to have to wipe it for 1.0 access? I am, well we have to hold BSG accountable and let them know the continued actions of failing to follow through with promises that lead to purchases is unacceptable.
If enough people take action, BSG will get the message loud and clear. We wont be baited into buying things and then let them off the hook when they pull a bait and switch.
Below is a mass complaint template tailored for European and UK regulatory consumer protection networks. Copy it, fill in your details, and submit it to force an external audit.
MASS COMPLAINT TEMPLATE FOR ECC-NET & CITIZENS ADVICE (UK)
Subject: Breach of Consumer Rights and Misleading Commercial Practices – Battlestate Games Limited
Trader Details:
- Company Name: Battlestate Games Limited
- Registration Number: 10036119 (Registered in England and Wales)
- Address: Wework, 131 Finsbury Pavement, London, England, EC2A 1NT
Description of the Grievance:
I am filing a formal cross-border consumer complaint against Battlestate Games Limited regarding their digital product, Escape from Tarkov (specifically the paid standalone expansion/mode, "PvE Zone").
- Misleading Commercial Omission & Bait-and-Switch: At the point of marketing and transaction, the "PvE Zone" was explicitly sold to consumers under the core promise of total profile permanence—publicly advertised by the developer as a persistent, non-wiping environment where player progression would never be reset. This specific structural characteristic was the material reason for purchase for a significant portion of the consumer base.
- Material Alteration of Paid Service: Following recent software updates, the trader has structurally locked newly released baseline content (the 1.0 core storyline and the upcoming October Prestige progression system) behind a mandatory, forced profile wipe for legacy users. Legacy users are blocked from accessing these key components of the paid software unless they consent to the deletion of hundreds of hours of accumulated progress.
- Breach of the Consumer Rights Act 2015 / EU Unfair Commercial Practices Directive: By implementing this technical barrier, the trader has altered the digital service so that it no longer matches the original description under which it was sold. The developer has retroactively applied a destructive mechanic (forced progression reset) to a product explicitly marketed on the premise of its absence.
Requested Remedy:
I request that regulatory intervention compel Battlestate Games Limited to adjust their backend database architecture to allow legacy PvE profiles to dynamically access the 1.0 storyline tracks and the Prestige system without forcing a manual account wipe.
🌐 Where to Submit Your Form (Find Your Region):
- If you are an EU Citizen: Submit the template via the ECC-Net Complaint Portal.
- If you are a UK Citizen: File a report using the Citizens Advice Bureau Portal to send it directly to UK Trading Standards.
- If you are a US Citizen: File a deceptive trade practices report at the FTC Fraud Report System.
- If you are an Australian Citizen: Report the misleading commercial description to the ACCC Reporting System.
- If you live ANYWHERE ELSE (Canada, Asia, LATAM, etc.): You can still file against BSG because they are registered in London. Use the official International eConsumer Portal. Select "United Kingdom" as the business location and input the Trader Details listed above to route your complaint directly to international cross-border investigators.