I have accepted a large scale business Internal IT over an MSP role, was this the right call?
Hi
I currently work in a small IT team where I have a lot of responsibilities (largely first line but occasionally leading large projects and making system changes including complex troubleshooting) I have been there for 2 years. No pay rises and no training. I made the decision to leave and I received two offers one from an MSP and one from a much larger Internal team both supporting far more users. Both are entry level jobs but the indecision between these two roles sent me spiralling mentally out of control to the point I stopped eating and sleeping. I chose the Internal team role in the end largely due to slightly more pay and the supposed lack of stress (as I keep seeing MSPs are like drinking from a fire hose and I don’t cope well under pressure for long periods of time). It was mentioned in the interview with the internal team that I would be taking a step back so to speak I assume they meant admin rights because of the systems mentioned on my cv. The MSP never mentioned that i would have issues and assured me they could get me to second line quickly, gave me a clear path and would give me training however did mention it would be busy. They also mentioned they wouldn’t hold me back from progression something the Internal team couldn’t guarantee. The Internal team mentioned it incorporates some second line knowledge but this is not reflected in the job spec.
The internal team offered me the position extremely quickly (ie 5 mins after the interview) which makes me think that I am overqualified. Whereas the MSP did not and hired multiple people alongside me.
Has anyone else made this decision early in their career and if so what did you do and did it hold you back the way they said it would?
It is also worth noting that the MSP was a team of all men whereas the internal team is mixed so as a woman in IT, it feels slightly more comfortable.