u/AnotherGuyNamedDan
Dinette Set Delivered After Order Cancellation
Ordered a dinette set through Wayfair. FedEx said they attempted delivery 5 days in a row, but stated no one at home. Door bell cam shows them driving past each day without stopping. Shipping address confirmed as correct.
Three calls were made to Wayfair to investigate issue. After day 5, Wayfair agreed to issue a refund and cancel the order via phone. An email from them confirmed cancellation. This was 2 days ago.
FedEx calls today to arrange another delivery attempt, but I told them the order has been cancelled. They state they will return the order to Wayfair.
Completely order arrives on our doorstep 2 hours ago. Are we obliged to facilitate a return to Wayfair? Are we obligated to call them to tell them to charge us? Are we obligated to pay?
Thanks in advance!