r/ConsumerAdvice

Do you have a rule that stops you from buying things you’ll never use?

Hi guys,

The answers to my previous post were really interesting. A lot of people mentioned buying for an “imaginary life” — loving something in the store but realizing later it doesn’t actually fit their real life.
It made me think about those moments when you’re actually standing there about to buy something.
Do you have any personal tricks or questions you ask yourself before buying?
Like:
“Can I wear this with 3 things I already own?”
“Where will I actually wear this?”
“Have I bought something similar before and not used it?”
Or do you usually just trust your feeling in the moment?
Curious what works for people.
/Rolfo

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u/Prestigious_Fee_857 — 21 hours ago
▲ 30 r/ConsumerAdvice+1 crossposts

Do you ever buy clothes you love… but somehow never end up wearing them?

Hi guys!
I’ve noticed a strange pattern about myself and I’m curious if other people experience the same thing.
Sometimes I find a piece of clothing that I genuinely love. It might be a beautiful jacket, a pair of shoes, or something I’ve been looking for. Often it’s even worse when it’s on sale, because it feels like I’m making a smart decision by not letting the opportunity pass.
But then months go by and I realize I’ve worn it maybe once or twice.
Not because I don’t like it.
It’s usually because it somehow doesn’t fit into my actual life. Maybe it doesn’t match the clothes I already own, maybe it’s for an imaginary version of myself, or maybe I just misjudged how useful it would be.
Meanwhile, some simple pieces I own get worn hundreds of times.
I’ve started wondering if the real skill isn’t finding nice clothes, but understanding what actually belongs in your wardrobe.
Does anyone else struggle with this?
How do you decide whether something you love in the moment will actually become something you use regularly?
Cheers!
Rolfo

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u/Prestigious_Fee_857 — 1 day ago
▲ 2 r/ConsumerAdvice+1 crossposts

Reliance Digital force-sold me AppleCare (via Servify) with macbook and now nobody will cancel it - need advice

Posting this partly to vent and partly to ask if anyone's dealt with this and won a refund.

The setup: I bought an Apple product from Reliance Digital, and during checkout I was pushed/forced into buying an AppleCare-branded protection plan I never actually wanted. It wasn't clearly optional — it was bundled in like a mandatory add-on.

When I tried to sort it out:

  1. I called Apple to ask about cancelling. They told me this particular plan is actually run by a third-party service provider, Servify, not Apple directly, and that I'd need to go through Servify for cancellation. The pricing/process they described was also different from what I understood at purchase.
  2. I called Servify. They said I need to go back to the dealer (Reliance Digital) and get a "cancellation NOC / no-objection mail" from them first. They also confirmed there's a 30-day cancellation window, which I'm still well within. They said once that mail comes through, the actual refund gets processed by Reliance, not Servify.
  3. I went back to Reliance Digital, and now they're just flat-out refusing to cancel or issue that letter — no clear reason given, just pushback.

So now I've got three parties — Apple, Servify, and Reliance — each pointing at the other two, and I'm stuck in the middle with money gone and a plan I never wanted.

Has anyone actually gotten a refund out of Reliance Digital for something like this? Did you have to escalate to consumer court / National Consumer Helpline, or did a specific person/department finally budge? Any template complaint letters that worked? Would really appreciate pointers before I lose the 30-day window fighting with the store.

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u/Mindless_Bell8555 — 2 days ago
▲ 0 r/ConsumerAdvice+1 crossposts

Why does CIG arbitrarily close your tickets without providing a resolution or a response? Isn't this scary and unethical?

Has anyone else experienced support arbitrarily closing tickets without giving a real response? My case #1929604 was just shut down with zero resolution, which feels incredibly frustrating. I am trying to get help with an old, legacy game bundle that includes both the Star Citizen digital download and Squadron 42; I previously applied a Ship Upgrade (CCU) to the ship inside this bundle to turn it into a Syulen, and now I want to remove that specific upgrade to apply a different one. I am terrified of melting it because I do not want to lose my original legacy package and Squadron 42 access under the current policies, but support refuses to answer whether they can manually revert the Syulen upgrade or if a buyback is safe. If you have been through a similar situation with support closing tickets, or if you know how the current melt/buyback rules affect these specific legacy packages, I would really appreciate your advice on how to get this resolved or how to successfully scale this to a human supervisor. r/TheGamerNexus sheriff pls help

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u/erikovick — 2 days ago
▲ 2 r/ConsumerAdvice+1 crossposts

Honoring of lifetime warranty

Hello, I was recently given a phone as a hand-me-down (Samsung Galaxy s23 Ultra) from a friend, but the screen has been cracked for some time now. He mentioned how when he bought the phone, he bought a life-time warranty for it as well. He was on a family plan, but is no longer with T-Mobile. Will they still honor the Life-Time warranty even though he is no longer with them?

EDIT: I forgot to mention that the Family account with T-Mobile is still open, he just is not in said account anymore

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u/unit_tekrrie — 2 days ago
▲ 11 r/ConsumerAdvice+2 crossposts

Holyheaden delivered a different product than advertised and is refusing a refund—only offering store credit. What are my options?

I ordered a shirt from Holyheaden because I liked the design shown on their website. The shirt I received had a different ornament/design.
Customer support admitted by email that it was from an updated production batch, but there was no disclosure of this change on the product page before I ordered.
They refused a refund and only offered store credit, saying it’s their policy. After I mentioned consumer rights, they said the case was escalated to management. It’s been several days with no update, while WhatsApp support has already told me a refund isn’t possible.
I have screenshots of the listing, photos of the product received, and emails acknowledging the design change.
Has anyone dealt with Holyheaden before? Should I now file a complaint with the National Consumer Helpline/Consumer Commission, or wait longer?

u/Mediocre-Willow2428 — 2 days ago

Best Buy Not Refunding Gift Cards & No Explanation

I purchased Apple watches and they canceled the order, and I used $1000 worth of Best Buy gift cards, that I purchased from Amazon (physical cards).....They claim they refunded the cards and after calls after call from customer service, someone from corporate named "Samantha" reached out to me and said I wont be getting back the gift cards amounts back, citing she had ' all the info' necessary. Is this a claim I could win against them in small claims court? Its ridiculous, they cancel an order and then not refund my gift cards, which I purchased myself and have receipts and not fraudulently obtained. Anyone have advice on how to proceed next? Im out basically $1000.

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u/ozzyPDX — 3 days ago

Is emr tek a fraud company?

I ordered a red light panel from them 20 days ago and have been continuously mailing them about no update available from the tracking number provided by them but today they have mailed me claiming that i have received the product which is completely false. What can i do now?

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u/Karan647 — 3 days ago
▲ 4 r/ConsumerAdvice+2 crossposts

Charged ₹30,000 during a "1-month trial" for Meta Verified Max – Meta says contact Google, Google won't refund. What are my options?

​

Hi everyone,

I'm looking for advice because I'm stuck between Meta and Google.

I subscribed to Meta Verified Max after seeing it advertised with a "1-month trial benefit." Based on that, I understood I would only be charged after the trial ended (around 15 July).

Instead, I was charged ₹30,000 immediately on 15 June.

As soon as I noticed the charge, I cancelled the subscription through Google Play. Google informed me that no refund would be issued. I then contacted Meta Support, and they replied that since the payment was processed through Google Play, I need to seek the refund from Google.

So now:

Google says no refund.

Meta says contact Google.

I'm left without any resolution despite relying on the advertised trial benefit.

I have screenshots showing:

The "1-month trial benefit" displayed before subscribing.

The ₹30,000 transaction.

Meta's email directing me to Google.

Google Play cancellation confirmation.

Has anyone faced a similar issue with Meta Verified or Google Play? Were you able to get a refund? Should I escalate through a consumer forum, payment dispute, or any other channel?

Any advice or similar experiences would be greatly appreciated. Thank you.

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u/UsedSympathy2535 — 2 days ago
▲ 3 r/ConsumerAdvice+1 crossposts

Lousy customer support

I have a transfer that has been pending for 3 days because you say it's under review. I received your email telling me my account is under restriction. I have sent 2 emails asking why it's taking so long and why I'm under restriction and you have not gotten back to me. I have asked to speak to someone and they say I can't. Your phone number doesn't answer calls. I want to cancel the order, and you say I can't. Your service is horrible!

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u/Friendly-Finding9116 — 3 days ago

Am I imagining it or has cereal shrunk again in the last year

Bought my usual box of cheerios last weekend and I swear the box got smaller since the last time I bought it. Weighed it just to confirm and it's 12 oz now, pretty sure it used to be 14. Same price too. This is like the third product this month where I've noticed the same thing, coffee, cereal, and paper towels all seem to have quietly downsized. Is there a better way to track this stuff or a website that flags shrinkflation?

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u/ToEachItsOwn242 — 3 days ago
▲ 85 r/ConsumerAdvice+3 crossposts

Monumart Limited (Tesco Marketplace + eBay as UKmart365) — fake tracking numbers, orders marked "delivered" that never arrived, same item relisted at higher price. What can I do?

I bought the same office chair twice from what turned out to be the same company. Both times the exact same thing happened. I'll keep this as short as I can.

First order — Tesco Marketplace, 21 June, £29.99

Placed the order with Monumart Limited. Got a dispatch email saying Yodel was delivering, with a tracking number. Tried to track it. Postcode didn't match the tracking number. Every time.

Emailed the seller. They said the parcel was "lost" and they had no more stock. Offered a refund.

Fine. I accepted. Then I searched for the same chair again and found the same seller listing the same chair — same photos, same description, everything — but now at £49.99. I emailed them about it. Their answer? "It's a different chair, it might just look the same." It wasn't a different chair.

I also noticed two things that bothered me. One, you can't leave seller reviews on Tesco Marketplace (why?). Two, the order had been marked as "delivered." Nothing was ever delivered.

Second order — eBay, 25 June, £29.99

Found the chair on eBay from a seller called UKmart365. Same price. Placed the order. Got a Yodel tracking number. Postcode didn't match. Again.

I checked the seller info on eBay and the registered business name was Monumart Limited. Same company, different platform name.

Contacted them about the tracking issue. Got almost the same email back — last one in stock, it's been lost, would you like a refund? I asked them to show me any proof that either order was actually sent. Proof of dispatch, an explanation for the tracking numbers, anything. They refused every time. Just generic replies.

This order is also marked as "delivered." I'm still waiting on the refund.

So both orders:

  • Tracking numbers that didn't match my postcode!
  • Seller claimed the item was "lost"!
  • Order marked as "delivered" when nothing arrived!
  • No proof of dispatch provided when I asked!

I have screenshots of everything — the emails, both listings, the tracking pages, the order statuses, the price change.

What I'd like to know:

  • What's the best channel to report this in England, UK? I haven't reported anywhere yet. Action Fraud? Trading Standards? Both?
  • Has anyone dealt with Monumart Limited or UKmart365 before???
  • Why would a seller mark something as "delivered" when it clearly wasn't — is there a platform incentive I'm not seeing?

https://preview.redd.it/x35x9r6bbnah1.png?width=1204&format=png&auto=webp&s=a447f65fe308fc94f3fb48736e379731f162b848

u/Round_Welcome7168 — 4 days ago

Razer held my laptop for 33 days, then "blind-shipped" a factory box with completely blank paperwork.

I am at my absolute wits' end with a premium laptop manufacturer. My machine was held by Razer's repair center for over a month (33+ days) under case 260609-001205.

​During that entire month, their front-line customer support agents repeatedly admitted they had "limited visibility" into the actual repair facility and just kept feeding me copy-pasted templates telling me to wait.

​Exactly 3 days ago (Monday), a factory-sealed box suddenly arrived on my doorstep via courier. The catch? The shipping and customs paperwork is completely blank. To this day, support still cannot tell me what is inside the box, whether it’s my original unit, a refurbished machine, or what specific technical repairs were carried out.

​Under the UK Consumer Rights Act 2015, a manufacturer/retailer has a statutory duty to complete a warranty repair within a "reasonable time" without causing significant inconvenience. Dumping an undocumented box on my doorstep after hiding from me for a month is a complete breach of that standard.

​The box is currently sitting here completely factory-sealed, and I am refusing to break that seal. I've drawn a hard line and told them I am formally rejecting this unit until an EMEA senior manager steps in with actual documentation and a transparent current-spec upgrade to resolve this infrastructure failure.

​I'm taking the whole paper trail to Citizens Advice and Trading Standards first thing tomorrow morning. Has anyone else successfully forced a premium brand to honor consumer laws after they pulled a stunt like this?

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u/AJProductionz — 3 days ago

URB it's confirmed thay don't care about there customers or how much you spend.

​

This is a warning or like a heads up. I spend at least 500 with them every month normally around 800 a month.

I was supposed to get a 710 labs vape in a free bag and it wasn't in there when I got in the car and checked out the receipt so I called up there and went back to talk to the manager about it. The manager was not there then but the assistant manager was and she told me that they don't care how much money anyone spends up there.

There not about to try to make anything right. She also made it clear that they're not going to go through their free bags in the future at the end of the purchase to make sure everything's in there that's supposed to be in there.

Basically made it clear that they're not about to try to make sure this doesn't happen again to anyone else in the future.

I didn't go up there to try to get the Vape that I was supposed to. I went up there to talk to the manager so in the future the free shit that I'm supposed to get I get all of it. Ended up getting attitude and disrespect. To tell someone that monthly spends at least 500 at your location every month just to more or less tell me to fuck off is ridiculous!

Just writing this to warn the community if they don't give two shits about me spending a good amount of money in their monthly then they're definitely not going to give a shit about somebody that just buys little bits here and there.

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u/Anxious-Air4663 — 3 days ago

Are people more skeptical of online deals now than they used to be?

I feel like people are way more cautious with online deals now. A few years ago, seeing a big discount felt exciting. Now it makes you pause and wonder what the catch is. Maybe it’s fake reviews, bad sites, weird terms or just too many promos that don’t end up being as good as they looked at first. That’s why I think platforms like Galaxy bids are interesting to watch, because with online deals now, people don’t just care about the price. They want to know how it works, what the rules are and whether the products are real.

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u/Murky_Industry364 — 4 days ago
▲ 2 r/ConsumerAdvice+1 crossposts

[QUERY] Imagine Store accepted ₹70k for my custom MacBook, waited 7 weeks, then told me Apple cancelled it only after I asked. What are my options?

On 13 May 2026, I ordered a custom MacBook Air 13" M5 (32 GB RAM, 512 GB SSD) from Imagine Store, Elante Mall, Chandigarh. The agreed price was ₹155,103 (after a 3% discount on the ₹159,900 MRP), and I paid a ₹70,000 booking amount.

I was told delivery would take 4–6 weeks (latest by 23 June).

After the delivery deadline passed, I received no update. On 2 July, I contacted Imagine Customer Support myself, and only then did the store call to tell me that Apple had cancelled my order. I had received no prior communication about the cancellation.

The same configuration now costs ₹197,900, so replacing the order would cost me much more.

I've asked Imagine for the complete order history and the reason for the cancellation.

Has anyone dealt with something similar? If they only offer to refund my ₹70,000 booking amount, what would be a fair resolution or compensation?

Or should I wait for M6 ?

Any help or advice would be helpful, Thanks !

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u/pablochocobar99 — 4 days ago

Bought FIFA World Cup tickets on SeatGeek. Seller botched the transfer. SeatGeek denied the refund anyway.

Never use SeatGeek for an event you can't afford to miss. They advertise a Buyer Guarantee, but in my experience they refused to honor it when my tickets weren't properly delivered in time for the event.

I wanted to share my experience so others can make an informed decision before buying tickets through SeatGeek.

Here's what happened:

  • I purchased tickets through SeatGeek at 12:54 PM for the Norway vs. Iraq FIFA World Cup match.
  • At 1:10 PM, I received an email from SeatGeek (not FIFA) stating that my tickets were ready and that I needed to accept them in the FIFA World Cup ticket app.
  • I immediately logged into the correct FIFA account using the same email address associated with my purchase.
  • There were no tickets waiting for me in the app or on the FIFA ticket website.
  • I immediately contacted SeatGeek support. While I was on hold with their phone support for 70 minutes (before the call ultimately disconnected), I simultaneously worked with their chat support. Over the course of more than two hours, the chat representative repeatedly contacted the seller and tried to resolve the issue.
  • Eventually, the seller resent the ticket transfer.
  • The second transfer worked immediately.

That tells me the original transfer had not been completed correctly by the seller. Once the seller resent the transfer, the tickets appeared instantly.

The sequence of events is what I find most troubling. Had I simply not contacted SeatGeek, the tickets likely never would have been delivered because the seller's original transfer had not been completed correctly. Instead, I did exactly what a buyer is supposed to do: I contacted support immediately and spent more than two hours working with SeatGeek to salvage the situation. By the time the seller finally resent the transfer, it was around 3:30 PM—too late for me to catch the last train that would have gotten me to the match. Ironically, my effort to resolve the seller's mistake appears to have left me in a worse position than if I had done nothing at all.

I requested a refund under SeatGeek's Buyer Guarantee because the tickets were not properly delivered in time for me to use them.

SeatGeek acknowledged the issue, opened an investigation, and spent more than a week reviewing my case. In the end, they denied my refund request, stating only that "all sales are final."

My takeaway is simple: if a seller fails to properly transfer tickets, support has to intervene for hours to fix it, and the buyer still misses the event, I don't know what value the Buyer Guarantee actually provides.

Has anyone else had a similar experience with SeatGeek?

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u/LatterMonitor3018 — 5 days ago
▲ 0 r/ConsumerAdvice+1 crossposts

$100 fee should be waived

I was hit with a sudden $100 fee on MAGS without clear warning, and a supervisor refused a courtesy waiver. I am absolutely furious with this. The notice is so easy to miss and they don't make it specific enough to make you stop and think before you press trade.

i've been a client for several decades with a substantial amount of money in my account and this is absolutely unfair

I will be filing an Official CFPB,FINRA and SEC Complaints for your predatory practices

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u/herecomesmrjordan — 6 days ago
▲ 1 r/ConsumerAdvice+1 crossposts

NordVPN refused to refund me after their service malfunctioned — even my bank couldn’t help. Sharing my experience so others know what to expect.

I used NordVPN for a full year. When the service malfunctioned and stopped working correctly, I contacted support. Instead of fixing the issue, they refused to issue a refund — even though the malfunction originated on their end.

I tried every legitimate channel: • My bank attempted to help but said the dispute window had passed. • PayPal’s dispute system repeatedly glitched and timed out. • NordVPN hid behind their rigid “30‑day refund policy,” even though the problem was caused by their own system.

Chase eventually sent me a letter saying the merchant “isn’t required to credit your account because the charge took place too long ago.” In other words: NordVPN refused to cooperate, and the bank couldn’t override them.

I’m posting this because customers deserve transparency. If NordVPN’s service fails after the first 30 days, you’re on your own — even if the issue is on their end.

I hope this helps someone avoid the frustration I went through.

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u/Federalsoupz — 4 days ago
▲ 12 r/ConsumerAdvice+2 crossposts

The 4th of July deals that'll still be working in 2035

Half of what goes on sale this week will probably end up in a landfill within a few years...the cooler that cracks, the box fan that starts rattling, the grill that's rusting by its second summer.

The other half? That's the stuff you buy once and keep using for a decade or more. Cast iron cookware. Products with real warranties. Things you can repair instead of replace.

Here are a few durable picks that also happen to be on sale right now:

Outdoor & Cookout

  • RTIC Coolers (20% off) and Coleman Xtreme Coolers (15% off) - Both keep ice for days and deliver great performance without YETI-level prices.
  • Solo Stove Bonfire - On sale with a lifetime warranty. Burns clean with very little smoke, so everyone can actually enjoy sitting around the fire.
  • Wireless Meat Thermometer (19% off) - One of those inexpensive tools that makes grilling so much easier. No more guessing if the chicken is done.

Around the House

  • Le Creuset Dutch Oven (33% off) - Built to last for decades. These are the kind of cookware people pass down, and they rarely go on sale.
  • GE Opal Nugget Ice Maker (24% off) - If you're a fan of chewable nugget ice, this is hard to beat-especially during the summer.
  • Keurig K-Elite (55% off) - Includes an iced coffee setting, which feels pretty perfect this time of year.

Tech Worth Keeping

  • AirPods Pro Renewed version(42% off) - One of the standout tech deals right now.
  • JBL Flip 6 (31% off) - Truly waterproof and built to handle pool days, camping trips, and everything in between.
  • Samsung T7 Portable SSD (20% off) - A fast, reliable way to back up years of photos and videos before your phone runs out of space.

Full selection here if helpful: https://smartvaluechoice.com/the-4th-of-july-sales-worth-shopping-in-2026-grills-coolers-kitchen-tech-more/

None of these are flashy impulse buys. They're the kinds of things you'll still be using years from now instead of replacing next summer.

What's one purchase you made years ago that's still going strong? Those are always the best recommendations.

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u/No_Statistician7685 — 5 days ago