PLDT Rebate
PLDT Home is something else! 😅 You actually have to request the rebate yourself for the days you had no internet connection. It’s really frustrating if you didn’t know there was a rebate because it’s not just automatically given.
On Messenger, I waited 20 minutes to talk to customer service and it turned out I was just chatting with an AI. My concern wasn’t addressed properly, and in the end, they just told me to request the rebate on their website. 😂
So there you are, losing your internet, and you have to figure out how to get your money back for a service you didn’t even use. 🤦♀️
PLDT Home, can’t the rebate just be automatic once you confirm the number of days without connection? You guys have the outage records, why do customers have to chase it down? 😅