Staff are super friendly - the norm?
I’m newer to Life Time and the strange thing is the level of hospitality we’ve found at our local club. Is this consistent across the company, or is it just a rare exception at our newly built location?
The upbeat attitude and friendly nature comes across as genuine, which feels like a lot of corporate training is in place to try and promote that type of culture. Just curious how other Redditors find the staff at their locations. It’s really made a positive impact on our wanting to go regularly and use the club.
Thanks in advance for your perspectives. 🙏🏼
Edit:
Thank you all for taking the time to reply! Consensus seems to be that my positive experience is pretty typical for Life Time, and I’m really happy to know I’ve signed up with a good company that creates a great hospitality experience. For those saying “you pay for it” fair, but I tend to disagree on a personal level. Price and service are rarely proportionate and I feel like I’m getting a lot of value even at the rates Life Time charges.