LinkedIn Restricted My Account After Verification and Won’t Explain Why
I really need help or advice because I honestly don’t know what to do anymore.
I had two LinkedIn accounts. One was an old inactive account that I no longer used, while the other was my active professional account. LinkedIn kept asking me to complete Persona identity verification again and again whenever I tried logging in.
At first, I verified using my PAN card. Later, during another verification attempt, I used my National ID because it includes my address details.
To avoid any confusion and follow the rules properly, I deleted the inactive account and kept only my active one.
After that, I suddenly lost access to my active account. I contacted LinkedIn support multiple times and explained everything honestly. I also completed national ID and face verification when they requested it.
Now they replied saying my account violated the LinkedIn User Agreement and Professional Community Policies, and that my account will remain restricted. But they never explained:
- what exact policy I violated
- what activity caused the restriction
- whether the duplicate account issue caused this automatically
I have never used automation, fake identity, spam, or anything against the rules. I only had an inactive account which I already deleted myself.
What makes this even harder is that I am currently jobless, and LinkedIn is extremely important for job searching, networking, and applying for opportunities. Losing access without a clear explanation has been very stressful and discouraging.
I asked them for a manual review and proper explanation, but I’m worried they’ll just close the ticket without helping.
Has anyone experienced something similar after Persona verification or duplicate account issues? Were you able to recover your account somehow?
Any advice would really help.